Memorandum from the Norah Fry Research
Centre, University of Bristol
INTRODUCTION
The Norah Fry Research Centre, University if
Bristol, has carried out applied research projects on issues affecting
people with learning disabilities for more than 20 years. The
Centre's mission is to undertake research to make a positive difference
to people's lives, and to carry out research with people with
learning disabilities themselves. Through our research findings
we aim to influence policy, improve services and support, and
inform and empower people who use services, family carers and
professionals. The Centre is committed to the inclusion of people
with learning disabilities in society at large, and to increased
respect for their human rights. The Centre has a national, and
international, reputation for its work, including that on accessible
information, parents with learning disabilities, transition to
adulthood, direct payments and self directed support and user
involvement in research. All the Centre's work is funded through
external project grants. More details about the Centre and its
work can be found on our website, www bristol.ac.uk/depts/norahfry,
from which summaries of the findings from recent projects can
be downloaded. We would be happy to supply further information
or copies of reports cited in the evidence below to the Committee,
if this would be helpful.
OUR EVIDENCE
1. The provision of public services such as
healthcare, education, housing and welfare benefits to people
with learning disabilities; the ability of individuals to access
such services and the quality of provision
The problem of getting "trapped in special
service land"
Research undertaken by staff at the Norah Fry
Research Centre often has a focus on the support needed by people
with learning disabilities, in order to access ordinary community
services. In particular, several studies have examined experiences
of inclusion or exclusionwithin education, and within other
services generally available to members of the community. People
with learning disabilities are frequently assumed to need specialist
services, and their needs are assumed to lie beyond the scope
of those services which the majority of the population would use.
This in itself constitutes a violation of the right to access
generally available services. They become trapped in what has
been described as "service land". Examples of this have
been evident in many research studies:
EMPLOYMENT
A European funded study about employment issues
("Sequal" project: 2002-06) included a disability strand
that was led by the University of Bristol. People with learning
disabilities were found to have very little access to substantial
paid work, and this was often because the benefits system made
it impossible for them to gain financially from paid work. Thus
Beyer et al (2004) found that only about 10% of people
with learning disabilities were in paid work, and that they very
often they chose to work in part-time occupations, sometimes for
as little as 5 hours or less per week. In part, this seems because
of fear of affecting benefits entitlement, and in part, it is
because some people with learning disabilities feel that they
can only manage part-time work. People with learning disabilities
in another consultation study (North Somerset, 2007) said they
needed better, clear information about jobs and benefits. The
absence of substantial paid work results in adults with learning
disabilities remaining in "day services".
"Don't forget, you've got barriers still...
the benefits problem.... it took me a long time to understand
it." (Person with learning disabilities)
In several research studies (eg Having a
Good Day? SCIE, 2005), we have found that support for employment
is absolutely vital. In many cases, people are restricted to low-level
jobs, and do not have a chance to progress.
"Everyone breathes a sigh of relief when
they get a person with a learning disability a job. Job done!
But it's not job done. There's the continuation of the support,
the extension of the work placement so they don't become bored.
So the concept of career can be important, and they do get extended."
(Deputy Social Services director)
FURTHER EDUCATION
Access to further education is another problem
for some young people and adults with learning disabilities. Although
Further Education colleges do make provision for this group, ongoing
research (Everett and Williams) is finding that the majority of
young people with learning disabilities are experiencing specialised,
`discrete' courses in one area in the South West. This has the
effect that their social and educational experience whilst in
Further Education is limited. One of the students said:
"It is good coming to college, but like,
when you see other people around college, because they think you've
got learning disabilities and that, they don't wanna come over
and talk to you." (Student in Further Education college)
Furthermore, there are some groups of young
people with learning disabilities whose rights to FE are severely
limited. These include people who are labelled as having `challenging
behaviour' and sometimes those with autistic spectrum disorders.
MENTAL HEALTH
SUPPORT SERVICES
Access to mental health provision was examined
in a recent study (Mind the Gap: 2002-04) which was one
of four action research studies funded by the Foundation for People
with Learning Disabilities (Foundation for People with Learning
Disabilities, 2005). Young people with a learning disability were
found to be four times more likely than other young people to
suffer from emotional distress. However, their access to mental
health provision was severely limited, and our study found that
this was at least partly because professionals tend to attribute
any symptoms of distress to "the learning disability":
One young person had been involved in an accident
in the swimming pool, and afterwards found it hard to accept having
a bath: he reacted in ways that those around him interpreted as
"challenging". As one member of staff explained, it
was hard to work out what was due to his emotional distress, and
what was due to his "behaviour". (Evidence from the
Norah Fry report in Making Us Count, Foundation, 2005)
FINANCIAL SERVICES
A scoping review on financial exclusion (Money,
Rights and Risks) carried out by the Norah Fry Research Centre
between 2003-06 for Friends Provident (Williams et al,
2007) revealed that financial support services often have some
very positive strategies for tackling financial capability, for
supporting individual clients who are at risk of debt, and for
giving practical guidance on dealing with the intricacies of money
managementoften by direct practical action. All these features
of money management would be very helpful for most people with
learning disabilities. However, this study found that 74% of the
people with learning disabilities relied on parents and carers
to control their finances; 86% were confused over their benefits;
and only half the sample had a bank account in their own name.
"I'm too scared to go up to the counterI'm
scared. Initially, to set up the account with all the paperwork,
I needed help to go through it." (Person with learning
disabilities in this study)
Yet the financial support services (eg Citizens
Advice Bureaux; Debt Advice Services) considered that they were
unable to meet the needs of people with learning disabilities.
There is an assumption that their needs are "specialised"
and will be provided by special services.
If I'm honest about it, if someone had a severe
learning disability, they would struggle to access even our service,
which is designed to be there for vulnerable peoplewithout
a support worker.
BARRIERS TO
INCLUSION
From the evidence of all these studies, it would
seem that there are several barriers facing people with learning
disabilities, when they seek to be "included" in general
community provision. These are:
attitudes of those around them
that their needs can only be met by specialist services;
the lack of any accessible information
in public services; and
their own lack of confidence
in pursuing their rights.
2. The possibility for adults with learning
disabilities to form and maintain personal relationships with
others (such as partners, parents and children) and the positive
obligations of the state which arise in this context
Recent work at the Norah Fry Research Centre
has focused particularly on the rights of people with learning
disabilities:
to enjoy the full range of personal,
emotional and sexual relationships as other people (including
same sex relationships); and
to be parents and bring up their
children.
Both of these areas of research have revealed
overwhelming evidence of the widespread infringement of the rights
of people with learning difficulties to form the relationships
they choose and to bring up their own children, thus depriving
them of the right to respect for private and family life.
Evidence from these studies has been submitted
to the committee separately (see evidence from the Secret Loves,
Hidden Lives project and the Working Together with Parents Network).
In addition, a survey amongst people with learning disabilities
carried out as part of a European (Grundtvig) project (2002-04)
has indicated the need for access to ongoing education about sex
and relationships, and in particular the access to one-one, private
learning about sensitive areas such as parenting, feelings and
relationships.
3. The opportunities for people with learning
disabilities to participate in the life of their local community
and the state's obligation to facilitate participation
A current research study (2007) carried out
by the Norah Fry Research Centre for the Service and Delivery
Organisation of the NHS is about research priorities for Learning
Disability over the next 10 years. In the context of this work,
we have carried out four major regional workshops with people
with learning disabilities, their carers and families, and with
professionals who work in the area. These have revealed a number
of priorities and issues in the lives of people with learning
disabilities, which include:
Bullying and hate crime.
People said that they were restricted in their ability to go out
and enjoy their local community, because of name-calling and hate
crime. They urgently wanted something to be done about this problem.
They also felt it was important to use the words "hate crime"
rather than "bullying", since the latter plays down
the importance of what people experience.
Getting good support.
People in the research priorities workshops returned time and
time again to the importance of having the right support. They
wanted to have support staff they could trust, people they had
chosen themselves, and staff who could support them on an individual
basis to use their own local community and enjoy a full range
of experiences. This is not always the case at present.
Skills for Support (2005-07),
another study carried out by Norah Fry Research Centre, investigated
the skills of supporters and personal assistants who work for
people with learning disabilities on a 1-1 basis. 47% of PA's
who responded to our survey had no professional background in
either residential care or in social services. The majority were
paid between £5-7 an hour, and half of them had not done
any training since starting work as a personal assistant. Co-researchers
in Skills for Support, who had learning disabilities themselves,
and self-advocates who took part in the study felt that:
(a) more training and support for PAs is
urgently needed; and
(b) people with learning disabilities should
be in control of the kind of training their staff have, and wherever
possible should be involved in that training.
One of the models developed in Skills for
Support was that of joint training and support, where people
with learning disabilities and their support staff come together
for training days. The project produced some training materials
based on videos made during the research, which are accessible
for people with learning disabilities to use, in helping to train
their own staff. These will be published by BILD in the autumn
2007 (Skills for Support Team, 2007) and some of the material
has already been incorporated into training resources for the
new LDQ (Learning Disability Qualification).
This study found many people with learning disabilities
who were being well supported by personal assistants, often through
the means of a direct payment. For instance, one young man who
had been labelled as having "challenging behaviour"
was filmed going to an ordinary youth club with his personal assistant.
However, this project also revealed how easy it is for supporters
to slip into treating people with learning disabilities as "incompetent"
and to be disrespectful and bossy in their everyday interaction
with them. This is an ongoing violation of human rights, in the
everyday experience of people with learning disabilities.
Getting easy to understand information.
Under the provisions of the Disability Discrimination
Act, disabled people should be entitled to receive information
in ways and formats that are accessible to them. But the experiences
of those who have attended our workshops (Research Priorities
project mentioned above) or participated in our research projects
show that easy to understand information is still not widely available
to them.
In 2001 NFRC was awarded a grant by the Department
of Health (under the Learning Disability Research Initiative which
coincided with the launch of the Valuing People White Paper) for
the Information for All project. The project was designed to provide
evidence-based guidance on how best to provide information for
people with learning disabilities across all formats (print, tape,multi
media etc). The Information for All project was advised by people
with learning disabilities and included a learning disabled staff
member. The resulting guidance can be found at www.easyinfo.org.uk(click
on `Guides'). A hard copy of the guidance can be provided to the
Committee if that would be helpful.
The NFRC has itself been producing accessible
versions of its own and other people's research findings for the
last ten years, until recently with funding from the Joseph Rowntree
Foundation. The Plain Facts series (http://www.bristol.ac.uk/Depts/NorahFry/PlainFacts/)
won a Plain English campaign award for its work in 1999. Copies
of Plain Facts are distributed free to 1500 self advocacy groups
and day centres across the UK. There have been 50 editions so
far on a huge range of topics, including being a parent, employment,
housing, college, making a complaint, becoming an adult, independent
living, self advocacy, crime and abuse, direct payments, making
friends, person centred planning, being involved in choosing staff,
services for older people, having a say in housing and your future
and many more. A list of previous Plain Facts is available on
the website address above. Copies of individual issues of Plain
Facts can be provided to the Committee if they are interested.
Local facilities which are open
and inclusive. Having a Good Day (2005) was a research review
of day opportunities for people with learning disabilities, carried
out in conjunction with the Foundation for People with Learning
Disabilities, for SCIE (Social Care Institute for Excellence).
One significant barrier to accessing local facilities was simply
that these facilities were often not accessible, in terms of physical
access (eg accessible changing facilities for adults in leisure
centres); attitudes (eg clubs and groups which welcome people
with learning disabilities); information (eg posters, publicity,
forms). However, it was also true that people were often held
back by the attitudes of those around them, who assumed that they
needed specialist services during the day. Those who had good,
one-one support, did not have such difficulties, and were able
to enjoy their local communities with relative ease.
Support and facilities which
are culturally sensitive
Finally, the SCIE work mentioned above also
highlighted a few places where support groups for people with
learning disabilities from BME groups were working well.
The Apna Group in Dudley is based at the Muslim
Association in the High Street. Asian staff support Asian people
with learning disabilities to meet every week to talk and to do
fun things together. "All the activities and classes are
chosen by group members".
These initiatives and similar projects were
hard to find, and we need to know how to make such work more widespread
and sustainable, so that people with learning disabilities from
minority ethnic groups enjoy their rights to full participation.
It was disappointing to find so little progress in this area since
the pioneering research at NFRC in the late 1980s on services
to people with learning disabilities from black and minority ethnic
communities, Double Discrimination? (Baxter et al, 1990).
We are aware of the current activities of the National Learning
Disability and Ethnicity Network coordinated by the Association
for Real Change (contact bridget.fisher@arcuk.org.uk for further
details)and hope that this may focus more attention on this still
neglected area.
We would be very happy to supply further information
to the Inquiry on any of the above, or indeed on any other research
carried out at the Norah Fry Research Centre.
20 July 2007
References
Baxter, C et al, 1990, Double Discrimination:
issues and services for people with learning difficulties from
black and ethnic minority communities. London, King's Fund/CRE.
Beyer, S.,Grove, B., Schneider, J., Simons,
K., Williams, V., Heyman, A., Swift, P. and Krijnen-Kemp, E. (2004)
Working livesthe role of day centres in supporting people
with learning disabilities into employment (Department for Work
and Pensions: report 203) http://www.dwp.gov.uk/mediacentre/pressreleases/2004/feb/iad-0902-wl.asp
Foundation for People with Learning Disabilities
(2005) Making Us Count
http://www.learningdisabilities.org.uk/our-work/children-and-young-people/making-us-count/£gap
North Somerset Social Services Department (2007)
Fulfilling Lives. (Unpublished report on consultation exercise
in North Somerset).
SCIE (2005) Knowledge review 14: Having a good
day? A study of community-based day activities for people with
learning disabilities http://www.scie.org.uk/publications/knowledgereviews/kr14.asp
Skills for Support Team (2007) Skills for Support:
a new kind of support. To be published by Kidderminster, BILD.
Williams, V., Abbott, D., Rodgers, J., Ward,
L. and Watson, D. (2007) Money, Rights and Risks: a scoping study
(To be published: Friends Provident).
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