Here you can browse the report which was ordered by the House of Commons to be printed 6 July 2011.
Foreword
1 Review of the year
2 Looking outward: information and advice
Publication of information about inquiries
Responding to enquiries from the general public
Freedom of Information requests
Responding to enquiries from the media
Relations with other standards bodies
International work
Advice to Members and others
3 Complaints
Overview
Complaints received and considered in 2010-11
Table 1: Complaints considered in 2010-11
Complaints inquired into and resolved in 2010-11
Table 2: Complaints resolved in 2010-11
The general election
Suspended inquiries
Analysis of complaints resolved during the year
Chart 1: Principal subject matter of complaints considered and resolved in 2010-11
Reports to the Committee
Use of the rectification procedure
Complaints not upheld
Complaints not inquired into
Frivolous or vexatious complaints
Complaints about other Registers
Trends in complaints from 2005 to 2011
Table 3: Complaints received from 2005-06 to 2010-11
4 Registers of interests for Members, Members' Secretaries and Research Assistants, Journalists, and All-Party Groups
Introduction
Register of Members' Financial Interests
Complaints relating to the registration and declaration of Members' interests
Register of Interests of Members' Secretaries and Research Assistants
Register of Journalists' Interests
Register of All-Party Groups
Recent changes to the rules on All-Party Groups
Complaints relating to Registers of Members' Secretaries and Research Assistants, Journalists and All-Party Groups
5 Resourcing the work
Table 4: Costs of running the Commissioner's office
6 Conclusion and forward look
Appendix 1: Standing Orders Nos 149 & 150, as amended by the House on 7 February 2011