 House of Commons |
Session 2008-09 Publications on the internet Public Accounts Committee Publications |
| Public Accounts Committee - Thirteenth Report
Department for Work and Pensions: Handling Customer Complaints Here you can browse the report together with the Proceedings of the Committee. The published report was ordered by the House of Commons to be printed 26 March 2009. |
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Conclusions and recommendations 1 Recording and acting on complaints 2 Adequacy and costs of complaints processes
List of Reports from the Committee of Public
Accounts 2008-09
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| © Parliamentary copyright 2009 | Prepared 26 March 2009 |