DSG 01

 

Memorandum from the Ministry of Defence

 

The Defence Support Group (DSG)

Q1. Developing the role, status and work of the DSG

 

1. DSG is a trading fund agency of the Ministry of Defence (MOD). It was launched on 1 April 2008 following the merger of ABRO, the Defence Aviation Repair Agency's (DARA) Electronics and Large Aircraft business units and certain other defence support facilities.

 

2. DSG has been retained within MOD ownership to support (a) delivery of the Defence Industrial Strategy, and (b) UK military operations, by securing access to responsive, cost-effective in-house capacity and capability for the maintenance, repair, overhaul and upgrade of strategically important Land and Air in-service equipments.

 

3. The four main DSG business streams covering Armoured Vehicles, Land and B Vehicles, Large Aircraft and Electronics and Components operate across 18 sites supported by the DSG Head Office, currently located at Andover.

 

4. MOD has set DSG the goal of transforming the ABRO-DARA businesses into a single, viable entity that secures the benefits of the merger and delivers better value for defence in the provision of these support services going forward. Good progress has already been made with £10M of benefits realised and programmes in place to continue the transformation of the new combined business.

 

5. MOD will review DSG progress on a regular basis, through the established governance structures, including the Owner's Advisory Council chaired by Minister for Defence Equipment and Support, to ensure that the synergies and benefits of the merger are fully exploited and that DSG's business strategy and capability retention and development plans continue to be well aligned to both MOD customers' needs and developments in the market environment.

 

6. As required by HM Treasury, MOD will also review DSG's trading fund status regularly to ensure that this business model remains the best way of delivering the services customers need in the most cost-effective way. In this respect, MOD is following developments with the current DBERR review of the Government trading fund model and will examine what this means for DSG, and MOD's three other trading funds, once the review's conclusions are finalised.

 

 

 

Q2. DSG performance against Key Targets

 

7. DSG's performance to date against its 2008/09 key targets is outlined in tabular form at Annex A to this memorandum. The organisation forecasts that all the targets will be achieved or exceeded at year end.

 

Q3. Progress in amalgamating ABRO and DARA

 

8. Work on the merger of ABRO and DARA began in May 2007 following the Ministerial announcement, and in August 2007 Archie Hughes, then Chief Executive (CE) of DARA, took on the additional roles of CE ABRO and CE DSG Designate, in order that all necessary arrangements to secure the successful vesting of DSG as a new trading fund on 1 April 2008.

 

9. DARA and ABRO continued to operate as two separate trading funds with separate executive management and trading fund boards until DSG formally came into operation. The formation of a single executive management and trading fund board was the first tangible synergy benefit of the merger and delivered annualised savings in the region of £1M.

 

10. Since 1 April 2008, DSG has, in accordance with its business plan, focused on developing a sustainment strategy for the organisation through a number of initiatives at both the strategic and business unit level. This work has, among other things, been designed to identify and fully exploit the synergy and benefit opportunities of the DARA and ABRO merger and set targets for future improvements. The work will also inform the development of DSG's corporate strategic plan, setting out the DSG business agenda for the next five years, for approval by MOD Ministers in March 2009.

 

11. Transfer of the Sapphire House staff at Telford from MOD Defence Equipment & Support was successfully achieved on 1 September 2008 and significant manpower savings have already been realised. Work will now begin to identify how best to exploit this new DSG capability in the context of availability contracting and support of existing and future in-service equipments.

 

12. Overall benefits of £10m have already been achieved primarily through manpower reductions at a corporate level and a tranche of further measures will drive down costs across the whole of the business. Excellent progress has already been made in driving up efficiency in each of the business units. The increase in efficiency in 2008/09 is forecast to be almost double that set in key target 4.

 

13. DSG has also put in place key changes to streamline the management and business structure across the various businesses to establish operational integrity and give the transparency and accountability necessary to ensure operational discipline. The robustness and credibility of these new measures is being progressively validated by the increasing correlation between financial planning and in-year outturn, and they will be concluded by the end of this financial year.

 

14. A synergy study is currently underway examining how best to exploit the benefits of merger within the Electronics and Components work-streams currently undertaken at Sealand, Stafford and Donnington.

 

 

Q4. The strategic need to keep DSG capabilities within Trading Fund status

 

15. The aim of trading fund status and its associated arrangements is to create accountability within the service supplier organisation and to improve its responsiveness to customer requirements. It also imposes commercial disciplines on the trading fund that encourage greater efficiency and effectiveness while providing customers with visibility of the real costs of the services and capabilities they require, allowing them to make informed choices on value for money grounds.

 

16. DSG operates on these principles, employing the flexibilities that trading fund status bring, to provide responsive key strategic capacity and capability in support of UK Armed Forces. This has proved especially important in allowing DSG to respond at short notice to urgent overseas operational support requirements. MOD has no plans to change DSG's status but is required to keep trading fund status under review, especially in light of the DBERR review of trading funds generally.

 

17. Trading fund status also provides DSG with the potential to adopt best market practices and skills to sustain value for money advantage against industry competition, as well as the opportunities to engage in, and compete for, wider market work using spare capacity, thereby reducing overhead costs across its MOD programme work. DSG, as a trading fund, plays a valuable role as a competitive lever for driving fair and reasonable industry bids for work that falls within DSG's capability (but outside their capacity). Trading fund status also provides the opportunity to create a separate non-exclusive industry-facing identity that enables partnering and other commercial models.

 

18. Details of DSG's key strategic core capacity and capability for Land equipment, aircraft avionics and large aircraft are contained at Annex B to the memorandum

 

 

Q5. Long Term viability of DSG

 

19. DSG is MOD's preferred in-house option for equipment maintenance, overhaul and upgrade support solutions. To sustain this, the business must continue to build on its strengths - particularly its ability to adapt and flex its capabilities to meet MOD customers' changing needs - while demonstrating that it provides best overall value for defence in an increasingly competitive and challenging market environment.

 

20. Building successful partnerships with the industry prime contractors, responsible for the through-life support of the UK Armed Forces' current and future land and air equipment, will also be critical to the long-term viability of DSG. Maintaining the organisation's competitive edge, and therefore its attraction as a partner of choice for the industry primes, will depend in large part on the capability investment and restructuring choices the organisation implements over the next few years.

 

21. With the ABRO and DARA merger now complete, DSG is on a sound footing going forward in the short to medium term. Plans are being prepared for MOD Ministers' approval in March 2009 which will aim to ensure that the business is best configured to achieve success in the longer term by continuing to offer the most competitive, high quality output required by the Armed Forces customer.

 

22. While it is too early to report on the detail of these plans and their likely impact on the future size and shape of DSG, they will address the significant challenges facing the long-term viability of the Large Aircraft business unit at St Athan as the VC-10 tanker fleet approaches its out of service date of 2014. DSG is working closely with MOD, other agencies and government departments, including the Welsh Assembly, to identify what future opportunities exist.

 

 

Q6. DSG support to the Defence Industrial Strategy

 

23. The Defence Industrial Strategy (December 2005) set out the key capabilities that MOD wished to retain in the UK and how this would be achieved. The DSG has contributed significantly in this regard. For example, the DIS stated that the UK requires an on-shore capability to repair and overhaul armoured fighting vehicles both for routine maintenance and in response to operational needs. DSG has the only operational armoured fighting vehicle repair and overhaul facility in the UK. As such, it has a key role to play in development of the market for the support of the in-service and future fleet for armoured fighting vehicles including the Future Rapid Effects System (FRES). Similarly DSG's air support assets provide a unique, operationally strategic capability and utility of this resource should also be maximised and the core capacity and capability sustained.

 

24. Through application of its unique skills, practical know-how, intellectual capital and platform specific expertise, DSG has demonstrated its ability to meet its primary objective of ensuring continuity of service to a significant number of in-service, operationally critical platforms in support of the Defence Industrial Strategy. In particular, DSG's flexibility in responding to the significant levels of operational activity and urgent operational requirement projects has highlighted the pivotal role it plays in support of operations.

 

25. In recognising that this resource requirement will change over time in response to changing operational demands, the capacity and capability of DSG will consequently be jointly assured by DSG and the MOD customer. The mechanism that helps ensure MOD provides the necessary sustainment support for DSG into the future is the publication of Defence Equipment & Support Standing Instruction 20. This instruction requires that, as a retained defence capability, DSG's capabilities and resources should be maximised and the core capability and capacity sustained to ensure their continued availability to the MOD customer.

 

 

Q7. Status of the £875M contract between DSG and MOD

 

26. The DSG Repair agreement[1] covers the 5-year period 1 April 2008 to 31 March 2013 and has a potential value of £875M over the period. It covers the maintenance, repair and overhaul of vehicles and equipments for predominately the MOD Land Equipment (LE) area plus significant repair, maintenance and inspection work for the 3 Services. This work is provided to DSG as follows:

 

Programme Load - Programme Load is planned and budgeted work identified by Defence Equipment & Support teams, for which DSG is required to provide a firm price. These teams load the work throughout the year and delivery is against a schedule. On completion of repair the tasks are invoiced to the customer.

 

District Load - District Load work is provided predominantly from the Army customer but also from the RAF and RN. This is essentially unscheduled work and covers a vast array of repair, maintenance and inspection work at a number of sites and in-barracks to ensure convenience to the 3 Services' customers. This part of the agreement is covered under a yearly Limit of Liability for each customer.

 

Ad Hoc Tasks - Ad Hoc tasks can be raised on DSG by either the Defence Equipment & Support teams who contribute to the Programme Load work or other MOD customers that require work undertaken at short notice. Urgent operational requirements are also loaded to DSG in this manner. Each task is separately priced.

 

27. Maximum provisional rates have been agreed for 2008/09 and these rates together with material costs will be the basis of the prices that will be firmed up in February 2009. Rates are currently being compiled for 2009/10 and these will be forwarded to the customer in the early part of 2009 for consideration.

 

28. Agreement terms and conditions are all agreed. Regular dialogue and meetings are held with CDLE and his team to ensure the smooth operation of the agreement.

 

29. The estimated total value of this agreement for the period 2008/09 to 2012/13, at the point the agreement was placed in April 2008, was £875M. This will change as actual requirements are clarified year on year.

 

 

 

 

 

Q8. Impact of operational tempo on DSG work

 

30. There has been a significant increase in demand for DSG support with Land vehicle repair as a result of operations in Afghanistan and Iraq above that originally forecast and funded through the MOD core programme. This increase is due to the high operational tempo, it has been funded via the Conflict Prevent Fund, and met through DSG's ability to surge and flex its capabilities. A more detailed summary of the impact of Operations TELIC and HERRICK on DSG is provided at Annex C to the memorandum.

 

 

Q9. DSG staff in operational theatres

 

31. Besides having a long-established tradition of deploying its skilled personnel to support on-going military operations, operational deployments also characterise DSG's utility and flexibility during critical vital Front Line operations. Deployments have included Operation GRANBY during the first Gulf conflict, through Operation OCULUS in the Balkans to current Operations HERRICK and TELIC in Afghanistan and Iraq. DSG deploys teams of various sizes depending on the unique requirements of the work that needs to be done. The following table outlines, for the Committee's information, DSG's most recent deployments.

 

 

Op Theatre

From/To

Duration (days)

No of Personnel Deployed

Activity

 

1

 

Iraq

29 Apr - 24 May 07

26

17

Fitting of Electronic Counter Measures (ECM) Installation kits on vehicles.

 

2

 

Iraq

21 Jun - 1 Jul 07

11

6

Fitting of WARRIOR UOR upgrades including: Environmental Control Units (ECU), and ECM kits.

 

3

 

Afghanistan

8 - 20 Aug 07

13

7

Fitting of WARRIOR UOR upgrades including: ECU, ECM and Additional Protective armour (WRAP 2). This was a continuation of DSG work carried out in barracks in Germany.

4

Kuwait

22 Oct 07 - 8 Feb 08

Up to 108

Up to 15

Fitting of WARRIOR UOR upgrades; ECM and WRAP 2. Teams/individuals changed throughout the period.

5

Iraq

14 Jan - 6 Feb 08

24

8

Fitting of Mine blast protection to CHALLENGER 2 Main Battle Tanks.

6

Iraq

17 Mar - 18 Apr 08

33

5

Fitting of Mine blast protection to CHALLENGER 2 Main Battle Tanks.

7

Iraq/Afghanistan

13 Jun - 3 Jul 08

21

1

Specialist support to ECM eqpts.

8

Iraq

8 Sep - 18 Oct 08

41

3

Fitting of Mine blast protection to CHALLENGER 2 Main Battle Tanks and CHALLENGER Armoured Recovery Vehs.

9

Iraq/Afghanistan

5 - 26 Jan 09

21

1

Specialist support to ECM eqpts.

 

32. DSG personnel actively support deployments with many taking more than one tour and requests for volunteers are consistently oversubscribed. There is no shortage of keen, capable volunteers, even when they know they may be faced with the threat and reality of enemy indirect fire.

33. Deployment volunteers are drawn from several DSG sites but are inevitably limited to the various skills available and the business needs of each site. They include personnel from Donnington, Bovington, Catterick, Colchester, Stirling and Warminster. DSG anticipates increasing manpower numbers on deployments to support the future Equipment Sustainability Solution at Camp Bastion in Afghanistan.

 

34. DSG staff work under REME Command, helping optimise the skills of Service personnel while delivering support at the point of need, and potentially saving on the base workload. DSG manpower are extremely enthusiastic about providing vital support direct to deployed operations and many have won campaign medals for their efforts which are recognised and applauded by their Service colleagues.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

ANNEX A to MOD Memorandum on DSG

 

DSG Performance against Key Targets 2008/09

 

 

 

Key Target

Description

Status

(Year to Date)

Full Year Plan

Full Year Forecast

1 - Quality

Deliver Improved Quality Performance.

Air Target - Achieve fewer than 4 Attributable Major Customer Concerns.

Green

0

Green

Land Target - Reduce Upheld Customer Complaints by 5% against FY2007/08 Outturn
(Baseline 278, Target 08/09 is 264)

Green

< 264

Green

2 - Financial Performance

To Achieve at least 3.5% Return on Capital Employed.

Green

3.50%

5.83%

3 - Business Transformation

Establish a Transformation Plan, approved by the DSG Trading Fund Board, by December 2008 that fully exploits the synergies and benefits of merger, including numerical targets for improvements in cost and performance for subsequent years.

Green

Green

Green

4 - Efficiency

Improve overall efficiency by at least 4%.

Green

4.00%

8.07%

5 - Delivery

Meet delivery targets as agreed with the Customer.

Air Target - To achieve 95% of Customer Programmes.

Green

Green

Green

Land Target - To meet Customer agreed targets for delivery schedules on Critical Programme lines and LAND Load tasks.

Green

Green

Green

 

 


ANNEX B to MOD Memorandum on DSG

 

DSG key strategic core capacity and capability

 

LAND EQUIPMENT

 

1. Unique on-shore[2] Armoured Fighting Vehicle (AFV) Hull repair capability, (to maintain hull ballistic integrity), including:

 

· Large aluminium milling machines

· Hull manipulators[3]

· Aluminium Armour "approved" welders

· Expert knowledge of aluminium armour repair

 

2. Small Arms repair and upgrade capability including:

 

· Full Small Arms weapons test facility

· Secure storage and repair facility located next to the main Defence Storage & Distribution Agency (DSDA) Armoury

· Knowledge and ability to repair and upgrade in-service small arms.

 

3. Repair of legacy Electronic and Communications systems typically:

 

· PTARMIGAN Radio system, repair, modify, test, and manage out of service

· Encrypted radio systems requiring secure repair and test facilities.

 

4. The unique footprint; 18 Workshops strategically located, [most of which are] close to the customer training base to mitigate downtime and transport costs of repairable equipment.

 

5. The ability when required to embed staff within UK based Army units.

 

6. Level 1 to 4 maintenance, repair and overhaul of the Army's Inventory[4],

(if required).

 

7. Flexibility, the ability to haul and veer a workforce at short notice to

meet changing Customer demand.

 

8. Management of the supporting supply chain through DSG Land Supply

and its own in-house Procurement Group (PG).

 

9. Ready availability of a security-cleared multi-skilled workforce.

 

 

 

AVIONICS (specific to the avionic business at DSG Sealand);

 

1. For the combat air platforms, DSG Sealand has played a key role in driving value for money support for the fast jet platforms.  In the last 5 years they have 'leaned up' significantly and their prices are highly competitive.  At one end of the scale, they are able to deliver low cost through-life solutions for equipments that Industry would not necessarily be interested in supporting i.e old/obsolescent equipment and would probably charge premium rates.  At the other end of the scale, they have a world class diagnostic and repair capability for the support of modern equipments where they are able to access the intellectual property rights. 

 

2. In summary, the MOD sees a viable DSG as a key component to delivering value for money support for current and future fast jet platforms in partnership with Industry primes.

 

LARGE AIRCRAFT

 

1. DSG's Large Aircraft business unit located at St Athan provides strategic maintenance and support for the VC-10 fleet. DSG will continue to provide these services, as a sub-contractor to BAE Systems, until the out of service date of the aircraft in 2014.


ANNEX C to MOD Memorandum on DSG

 

Summary of operational impacts on DSG

 

OPERATION TELIC

 

a. Current. Continued support through Programme and District Load work provided in UK for equipments/assemblies returned and repaired under the main Land commercial agreement.

 

b. Future. Regeneration of TELIC equipment in 2009 will sustain demand for maintenance, repair and overhaul of returning Armoured Fighting and Support vehicles plus a wide range of other war-fighting equipment.

 

OPERATION HERRICK

 

a. Current. Continued support through Programme Load and District Load work provided in UK for equipments/assemblies returned and repaired under the main Land commercial agreement and on-going support to fitment/integration of UORs.

 

b. Future. Continued support to HERRICK will be required and will likely see;

 

i. A continued requirement to fit/integrate UOR's.

ii. A continued requirement to repair battle damaged equipments in UK.

iii. A likely requirement to supply manpower to the Equipment Sustainability Solution (ESS), Camp BASTION; planned In-Service Date Apr 2010.

iv. Continued support to manage the Operational Training Equipment Pool (OTEP).

v. A re-distribution in overall workload for DSG through the creation of the ESS in Camp BASTION[5].

vi. DSG flexibility to adjust priorities at short notice including the potential to deploy in support of the ESS.

 

12 January 2009



[1] As DSG is a constituent part of the MoD, trading between MoD and DSG does not have the same legal force as a contract, and is more properly referred to as being an agreement, as opposed to a contract.

[2] Required to be retained in UK in accordance with DIS v1

[3] Heavy tooling that can lift and rotate complete hulls to facilitate repair activity.

[4] Subject to certain IPR constraints.

[5] Assuming DSG are invited to provide a direct labour workforce at the ESS under acceptable commercial arrangements