Summary
Regulating the with-profits sector
Over recent decades, the with-profits sector has
suffered from conflicts of interest on the part of the management
of life funds by proprietary companies, leading to concern among
some holders of with-profits policies that their interests have
not been adequately protected. We are not satisfied that the Financial
Services Authority (FSA) has done enough to provide a robust framework
within which these conflicts of interest can be managed. Rather
than developing clear principles for the regulation of inherited
estate, the FSA has become embroiled in making judgements "in
the round" and micro-regulation of particular firms' situations.
This approach seems a long way from the philosophy of 'principles-based
regulation' to which the FSA aspires. Whilst we accept that the
with-profits sector is a complex business, all stakeholders in
with-profits funds deserve a framework which provides as much
simplicity, certainty and clarity as possible. We would welcome
a reopening of the debate about the fundamental design of the
regulatory system for with-profits funds and will continue to
monitor the FSA's progress in its regulation of the with-profits
sector.
Smoothing
The use of inherited estate in smoothing returns
to policyholders between good and bad years is clearly appropriate,
but more should be done by the industry to improve the transparency
of their application of smoothing techniques. If the industry
fails to do so, the FSA should enforce such transparency.
Funding of new business
The funding of new business from the inherited estate
represents an intergenerational transfer from current policyholders
to the future beneficiaries of the inherited estate. This recycling
causes particular problems during reattributions because the future
beneficiaries of this intergenerational transfer will be shareholders,
who have (through the firm's managers) discretion over both the
strategy and portion of the inherited estate to be put aside for
the funding of new business. It is vitally important for the FSA
to conduct rigorous assessment of the reasonableness of assumptions
made by the firm during reattribution negotiations, ensuring that
these assumptions reflect the trend of the declining popularity
of with-profits products.
Mis-selling compensation costs
We view the charging of mis-selling compensation
costs to the inherited estate as inappropriate. The vast bulk
of mis-selling costs must be borne by shareholders, because it
is the duty of shareholders, through the managers of the firm,
to ensure that staff behave appropriately when selling products.
We are unconvinced by the argument that the charging of mis-selling
compensation costs to inherited estates has no impact on the likelihood
of current policyholders receiving special distributions. Any
use of an inherited estate that reduces the estate's size has
a direct bearing on such a prospect.
Shareholder tax
The charging of shareholder tax to the inherited
estate is, in our view, a striking example of how certain life
firms are able to use their discretion in a way that furthers
shareholder interest to the detriment of policyholders. It seems
unfair that policyholders should pay anything towards this charge.
The FSA allows shareholder tax to be paid from inherited estates
only if that is the established practice of the firm concerned.
We urge the FSA to consult on the charging of shareholder tax
to inherited estates by the end of 2008.
Phasing of special distribution payouts
We were not convinced by the arguments put forward
for the phasing of special distribution payouts and the FSA must
put forward a very strong case indeed if such phasing should be
allowed to continue.
With-Profits Committees
We are concerned that With-Profits Committees lack
adequate resources, remit and visibility for them to protect policyholders'
interests in with-profits funds. We recommend that the FSA consider
granting With-Profits Committees an explicit role to ensure that
a fund is run in accordance with the FSA's principle of treating
customers fairly, rather than merely considering the firm's compliance
with its own internal rulebook.
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