Conclusions and recommendations
1. We
find the arguments in favour of the closure of the stand-alone
Service hospitals irresistible. We accept that the reduction in
numbers of personnel which took place in the Armed Forces after
the end of the Cold War meant that there was insufficient patient
volume to make the military hospitals viable in the long term
(Paragraph 14)
2. The principle behind
the decision to move from stand-alone military hospitals to facilities
which co-operate with the NHS was the right one, from a clinical,
administrative and financial point of view, and we see no evidence
that the care offered to military personnel has suffered as a
result. Indeed, we believe that Armed Forces clinicians now have
experience of a much broader range of cases, which benefits their
training. We also support the decision by the MoD to disengage
from the Haslar site. (Paragraph 14)
3. It seems clear
that there has been much inaccurate and irresponsible reporting
surrounding care for injured Service personnel at Birmingham,
and that some stories were printed without being verified or,
in some cases, after the Trust had said that they were untrue.
We condemn this completely. Editors have a responsibility to ensure
that their newspapers report on the basis of verified fact, not
assumption or hearsay. The effect of such misrepresentation on
the morale of clinical staff and Service personnel and families
was considerable. We consider the publication of such misleading
stories as reprehensible. (Paragraph 29)
4. We acknowledge
the progress which has been made at Selly Oak in terms of creating
a military environment, to take advantage of the healing process
of being surrounded by those who have been through similar experiences,
to make patients feel comfortable and give them familiar surroundings.
The MoD has made substantial efforts in this regard, and we look
forward to hearing of further progress in the response to this
report. The MoD must make sure that the issues of welfare for
patients and families are central to its planning in developing
its medical facilities in and around Birmingham. (Paragraph 34)
5. We also welcome
the improvements in welfare provision and pay tribute to the work
of welfare and charitable organisations. We consider that there
is nothing intrinsically wrong in welfare and charitable organisations
contributing to the support of our injured Service personnel.
Indeed, quite the reverse is the case, since it builds on a proud
tradition in the United Kingdom of linking the community with
the Service personnel who have been injured fighting on their
behalf. The MoD and the voluntary sector should engage openly
with the debate about which services are more appropriately provided
by the Government and which by charities and voluntary groups.
(Paragraph 35)
6. However, we also
underline the fact that many of the improvements set out above
are relatively recent, and there has been a great deal of change
over the past 18 months. The MoD should not be complacent: they
have had to learn important lessons and it is clear that the picture
at Selly Oak was not always so positive. Nor should progress now
stop, but the MoD should continue to learn lessons from its experiences
in treating injured Service personnel at Selly Oak. (Paragraph
36)
7. We acknowledge
the case for concentrating the main clinical and training assets
of the DMS and DMETA on one cluster of sites. While Birmingham
may not be close to a major Service community, we accept that
it is suitable in terms of transport links and proximity to a
university, both of which are important factors. However, the
MoD needs to make its case for the Birmingham-Lichfield 'dumb-bell'
more explicitly, and we expect the Government response to our
report to set out in detail the plans and progress on this. The
MoD and, where appropriate, the voluntary sector should also make
sure that there are adequate travel and accommodation arrangements
for families visiting patients in Birmingham, and, as important,
that these are easily understood and accessible. (Paragraph 43)
8. The UHBFT/RCDM
services are delivered at Selly Oak in buildings which are in
many cases ageing. Delivery of the PFI development is scheduled
to bring new, state-of-the-art buildings and facilities by 2012.
We expect the MoD, as part of its annual reporting process, to
state whether delivery on the Birmingham New Hospitals project
is on target. (Paragraph 44)
9. We were very impressed
by the services at the Regional Rehabilitation Unit we visited
in Edinburgh and commend the staff for their excellent work. The
MoD's approach to musculo-skeletal injuries is forward-looking
and sensible, and we are persuaded that it has been of significant
benefit to Service personnel as patients, and to the efficiency
and effectiveness of their units. (Paragraph 47)
10. We readily acknowledge
the extraordinary work which is carried out at Headley Court and
have nothing but praise for the staff, who have had to cope with
an increased tempo of operations and treat patients with injuries
which, only a few years ago, would have been fatal. We regard
this as a good example of the Government and charities cooperating
to provide those services which they can most appropriately deliver.
We were astonished by the ability of some gravely-injured Service
personnel to be successfully treated, and to return to active
military duty. However, we are concerned by reports of problems
with the local community in terms both of developing the facilities
at Headley Court and of using local authority amenities. If it
is true that some local residents objected to the presence of
Service personnel, we find that attitude disgraceful. The Government
should make the outcome of the current review into the facilities
at Headley Court fully available, and should explain what planning
it has done to account for the increased operational tempo and
its implications for Headley Court. (Paragraph 54)
11. We are satisfied
that the MoD and the Department of Health are aware of the management
problems which the deployment of personnel from MDHUs poses for
the Trusts in which they are based and that they are working in
a coordinated way to minimise these problems. (Paragraph 57)
12. The principle
which underlies MDHUs is a sound one. We believe that embedding
DMS personnel in NHS trusts to work side by side with civilian
clinicians is the best way to develop and maintain their skills,
as well as providing an opportunity for Servicemen and women to
be treated in a semi-military environment. We were impressed by
the MDHUs which we visited and are satisfied that they deliver
high-quality care to military and civilian patients. (Paragraph
61)
13. The MoD and the
Department of Health should address the sharing of best practice
as a matter of urgency. More structured exchange of skills and
techniques is in the interests of the NHS and Service personnel.
We also consider it probable that the MoD, when working alongside
forces from other countries, will learn lessons from differing
approaches adopted by those other countries which could usefully
be shared with the NHS. We expect the response to this report
to explain in detail what steps will be taken to encourage this.
(Paragraph 62)
14. We appreciate
the strength of Service loyalties and the power of traditional
connections, but we suggest that more needs to be done to ensure
that MDHUs are representative of a genuinely tri-Service DMS.
(Paragraph 63)
15. The priority in
the treatment of injured Service personnel must be to return them
as quickly as possible to operational effectiveness, so it is
sensible for the DMS to use whatever mechanism delivers this objective
most efficiently. The MoD should express more clearly the arrangements
for 'fast track programming', and we are concerned that they are
not fully or properly understood by all parties involved. (Paragraph
64)
16. Our visit to Scotland
left us deeply concerned. It is unreasonable to expect any administration,
whether in Whitehall or one of the devolved assemblies, to micromanage
the agencies which execute its policies. But depending on guidance
and taking a laissez faire approach to making sure that such guidance
is implemented is totally inadequate, and reinforces our view
that the issues confronting Service personnel and their families
are not sufficiently high up the list of priorities for the Scottish
Executive. (Paragraph 69)
17. We accept that
plurality is an inevitable outcome of the devolution settlement.
However, we are concerned that the provision of some aspects of
healthcare in Scotland, for Service personnel and their families,
is not always given the priority it deserves because of poor cooperation
and communication. The MoD must review the structures through
which it engages with other departments and administrations, and
explain how it intends to improve the situation. We also expect
the Scottish Executive to review its arrangements in response
to our report. (Paragraph 70)
18. We welcome the
Government's extension of the priority access available to veterans
in England. However, the MoD must explain clearly what it is doing
in conjunction with the devolved administrations to ensure that
this entitlement extends across the UK. It should also give a
clear definition of who qualifies as a veteran and is therefore
entitled to this treatment. (Paragraph 75)
19. We also acknowledge
that the implementation of the policy will present some challenges
in terms of privacy. However, the MoD and the Department of Health
need to do much more to make sure that the entitlement to priority
access is widely understood and taken up by those who need it.
We do not believe that there is currently a sufficiently robust
system for tracking veterans in the NHS, and we expect the MoD's
response to this report will set out the Government's thinking
on how this could be improved. Simply to rely on the individual
to bring his or her status as a veteran to the attention of a
clinician, given some of the conditions which are common among
ex-Service personnel, is inadequate and an abdication of responsibility.
We believe that an automatic tracking system with an 'opt-out'
provision would balance the need for robustness with the protection
of individuals' privacy. (Paragraph 76)
20. We remain concerned
that medical records do not transfer as seamlessly from the Armed
Forces to civilian life as they could. Too much is left to the
initiative of the patient, and on our visits we heard that the
existing system often works imperfectly. We recommend that the
MoD re-examine its procedures with regard to medical records and
examine ways in which there could be an automatic transfer of
records and a more effective safety net for those who, for whatever
reason, do not take the initiative in transferring or requesting
records. We also ask the MoD to give us an update on the progress
of its IT system, the compatibility with the NHS National Programme
for IT, and its anticipated schedule for implementation of the
new system. (Paragraph 79)
21. We believe that
providing first-class healthcare for veterans, and making sure
that people have confidence that they will be able to access and
will receive such treatment, is an integral part of the debt which
society owes to those who serve in the Armed Forces, and, as such,
has an impact on recruitment and retention. (Paragraph 80)
22. We acknowledge
that Service families posted overseas generally receive very good
healthcare through sensible partnership arrangements. We are glad
that the MoD accepts that its spending has lagged behind that
of the NHS. It is essential that medical care for our Service
personnel posted overseas should keep pace in every way with the
NHS, so that they are not penalised for joining the Armed Forces.
(Paragraph 83)
23. We doubt if the
establishments in Cyprus and Gibraltar are clinically or financially
viable in the long term. The MoD should make clear how it intends
to address this problem and what options are being explored for
maintaining healthcare provision for Service communities in a
more effective and efficient manner. It should also set out a
timetable for tackling this issue. (Paragraph 85)
24. We acknowledge
that the healthcare of Service families in the UK is the responsibility
of the NHS. However, the MoD has a part to play, and should be
doing more to support Service families during the transition from
overseas postings to reliance on NHS healthcare. There should
be better cooperation between the MoD and health departments across
the UK. The Scottish Executive also has a responsibility to improve
its procedures in this regard. Providing this sort of support
is a vital part of maintaining morale among Service personnel
themselves and their families, which has such a profound effect
on the retention of experienced Servicemen and women. (Paragraph
89)
25. We consider that
the MoD provides adequate mental healthcare for serving members
of the Armed Forces. We have been told on visits that there is
a culture of individuals 'bottling things up' inherent in the
Services, but we note with approval the steps which have been
taken to attempt to prevent problems through 'decompression'.
This should be an integral part of the procedures for all personnel
returning from operational tours. It is also important that the
problems which can arise are recognised throughout the Services,
so that early warning signs can be spotted and dealt with before
problems get worse. We believe it is sensible to approach mental
healthcare from community-based provision, delivered in conjunction
with local military units, in-patient treatment being a last resort.
The MoD should also review its contract with the Priory Group
to assess its effectiveness. (Paragraph 97)
26. We welcome this
additional funding, and pay tribute to the work which Combat Stress
is doing. The MoD is right to engage with private organisations
such as Combat Stress where that is appropriate, but it must continue
to ensure that the organisation is adequately funded and has the
clinical capability to deal with the patients who are referred
to it. The MoD should also think more strategically about, and
explain in their response to this report, their relationship with
private and charitable organisations, and the extent to which
they should provide services on behalf of the Government. (Paragraph
104)
27. We are concerned
that the identification and treatment of veterans with mental
health needs relies as much on good intentions and good luck as
on robust tracking and detailed understanding of their problems.
If the NHS does not have a reliable way of identifying those who
have been in the Armed Forces, then it already has one hand behind
its back when it comes to providing appropriate clinical care.
We repeat our belief that there must be a robust system for tracking
veterans in the NHS, and this should feed into enhanced facilities
for addressing their specific needs. (Paragraph 110)
28. We understand
and appreciate the vital role which Reservists play in delivering
the Armed Forces' healthcare capabilities, and believe that they
are an integral component of the DMS. We have seen ample evidence
of excellent cooperation between Regular and Reserve forces, and
believe that Reservists bring important skills to the Armed Forces.
We also think that operational deployment gives members of the
Reserve forces the opportunity to make use of their training when
back in the UK. (Paragraph 118)
29. The MoD must not
take the integral involvement of Reservists for granted. It must
make sure that recruitment remains buoyant and that retention
is sufficient to guard against any degradation of capability.
It must also ensure that members of the Reserve forces receive
proper support, both from their civilian employers, and from the
Armed Forces when they return from operational deployments. The
public should recognise the contribution which the Reserve forces
make to the military and to society as a whole. (Paragraph 119)
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