United Kingdom Parliament
Publications & records
Advanced search
 HansardArchivesResearchHOC PublicationsHOL PublicationsCommittees
Select Committee on Trade and Industry Fourth Report


4  LESSONS FROM THE MG ROVER TASK FORCE

53. The background to the collapse of MG Rover is well known.[136] Within a few years of the sale of MG Rover to Phoenix Venture Holdings, it was clear that, unless the company could set up a really effective joint venture—and the possible partnership with the Shanghai Automotive Industry Corporation seemed the most potentially profitable—then MG Rover was unlikely to be able to continue to sustain its losses, not least because its greedy owners singularly failed to use the £500 million 'dowry'[137] from BMW to develop new models. This was tacitly confirmed by the Chairman of MG Rover in oral evidence to our predecessors in March 2004.[138] Realising that MG Rover was in grave danger of bankruptcy if the proposed deal with the Shanghai Automotive Industry Corporation failed, in December 2004 the Department of Trade and Industry began contingency planning for the possible failure of the company. In December 2004, the DTI set up a joint planning group to carry out an economic analysis of the impact of the closure of Longbridge and detailed planning of the Government's practical response. The group comprised representatives from the DTI, HM Treasury, the Department for Work and Pensions, the Government Office for the West Midlands and the Learning and Skills Council, and was advised by the Regional Development Agency, Advantage West Midlands.[139] MG Rover went into administration on 8 April 2005.

54. The National Audit Office's report on the closure of MG Rover gives an admirably clear and detailed account of how the DTI dealt with the consequences of the company's collapse.[140] We do not intend to go into similar detail. In summary, the principal actions were as follows.

55. As a result of the planning, on 15 April 2005 the Secretary of State for Trade and Industry announced a £156 million (subsequently increased to £176 million)[141] package of support for former MG Rover employees, suppliers and the wider community round Longbridge.[142] The programme was intended to last for three years and the support comprised :

Nature of support
£ million
For former employees
  
Statutory Redundancy payments and compensation awards
40
Training for workers made redundant at MG Rover and suppliers
50
Support to MG Rover suppliers and retailers
  
Grant support to former MG Rover suppliers
42
Loan support for suppliers and retailers struggling to finance a viable recovery plan
25
Investment in technology and innovation infrastructure in the three West Midlands High Tech corridors
9
Support for the community
  
Measures to address community impact
10

HELP TO FORMER EMPLOYEES

56. As the NAO Report succinctly explains:[143]

    "When MG Rover went into administration, the employees who had lost their jobs received no redundancy payments from the Company, no period of notice, and no payment in lieu of notice. The immediate priority of the MG Rover Task Force was therefore to ensure that former employees claimed and received whatever statutory redundancy pay that was due to them as quickly as possible; claimed and received the benefits to which they were entitled; and that help was on hand to identify new employment opportunities, career paths and relevant training needs and programmes."

57. The practical help put in place by the Task Force included:

—   funding to keep the Human Resources team at MG Rover in place until December 2005 (which, in the NAO's view, made it much easier to contact former employees with information and benefit claims forms, and enabled the Redundancy Payments service to obtain records of employment to speed up the process of providing redundancy pay);

—  establishing a number of telephone hotlines and dedicated websites for former employees and others;

—  the Redundancy Payments Directorate setting up a drop-in centre at Longbridge to speed up processing of payments;

—  the early deployment by Jobcentre Plus of staff from other regions to help with processing benefits claims; and the provision of information such as a pack on the services provided by Jobcentre Plus;

—  a jobs fair in May 2005, an employer hotline and other actions to advertise job vacancies for former MG Rover workers;

—  attempts to increase training provision on courses for former employees, including financing for local colleges to put on extra courses in the summer holiday period;

—  provision of a greater variety of training courses, including 'taster' courses, than is normally available to redundant workers.[144]

HELP TO FORMER SUPPLIERS AND RETAILERS

58. At the time of its collapse, MG Rover owed its UK-based trade creditors £109 million, of which £44 million was owed to companies based in the West Midlands.[145] As indicated above, the Government's support package for suppliers included £41.6 million of grants available over a three-year period, £10.5 million of which was set aside for emergency support while the remainder was intended for longer-term help to increase the competitiveness of suppliers. There was also a loan fund, financed to the tune of £25 million but—because £5 million was set aside to cover any loans not repaid—actually comprising an available fund of £20 million.

59. Additionally, on a case by case basis, HM Revenue and Customs deferred immediate and current VAT payments of viable former MG Rover retailers and suppliers up to the limit of their bad debt from MG Rover; and this Department was also willing to discuss deferral of VAT, PAYE and National Insurance payments to ease cash flows. By late September 2005, it had agreed deferrals totalling almost £12 million.[146]

60. When the NAO published its report, it noted the slower than anticipated take-up of grants and loans to MG Rover's former suppliers and retailers. At that stage, Advantage West Midlands calculated that it might underspend the £41.6 million grants budget by £5 million, and the £20 million loans fund by £10 million.[147] Accelerate (part of the Birmingham Chamber of Commerce) attributed the low take-up of support measures in part to the success of earlier efforts to help the local economy diversify (particularly the Rover Task Force 2000) and in part to the fact that Rover's troubles in 2000 had alerted suppliers to the risk of too-heavy a dependence on the company, leading them to diversify customers and products.[148] Regeneris Consulting reported in July 2005 that the net result was, while in 2000 161 companies in the UK had been dependent on MG Rover for over 20% of their sales, by 2005 this had dropped to 74 companies, 57 of which were in the West Midlands.[149]

61. The underspend does not mean that the support for suppliers and retailers was unnecessary, however. Based on a survey of the suppliers who claimed some grant assistance, fewer than 2,000 employees were made redundant as a result of the closure of MG Rover, and over 2,200 supplier and dealer jobs were safeguarded because of the grants and loans. The most financially-beneficial part of the support package for many companies appears to have been the deferral of VAT and PAYE payments.[150]

Effect of the Task Force

EMPLOYMENT RATES AND QUALITY OF NEW JOBS

62. The MG Rover Task Force met for the last time on 21 February 2006, and issued its final report in March 2006. At the time of that report, it estimated that 4,000 (63%) of the 6,271 former MG Rover employees and supply chain workers had found work, over 90% of whom were in full-time work and "the majority" saw their new career as long-term; and while just over half were earning less than they had at MG Rover, a quarter were earning more.[151]

63. Some of our witnesses were sceptical about this generally positive picture. When it gave oral evidence in May 2006, Amicus said that for its membership (which it described as among the most skilled part of the Rover workforce) half were still unemployed, and of those in work only 15% had secured manufacturing jobs and 80% were in temporary, part-time or agency work and "invariably on a significantly lower income". Moreover, some of those who had taken temporary jobs had since lost them. As far as the wider workforce was concerned, Amicus had heard that about two-thirds were in jobs (the same proportion as that given in the Final Report of the Task Force), but had a lower income and the jobs were temporary, agency or part-time work.[152] The T&G agreed with this bleak picture: of the less than half of former Rover employees which it believed had found jobs, 90% were experiencing lower pay and worse conditions.[153]

64. A study by the Work Foundation, commissioned by the BBC,[154] concentrated on the quality of the jobs taken by former MG Rover employees. This gave a less positive picture of the situation than the Task Force Final Report, with nearly half of the 300 workers surveyed saying that they thought their current jobs worse than their work at Longbridge. The survey also found that those employed were paid, on average, £3523 a year less than at MG Rover.[155]

65. In contrast, Richard Burden, a member of the Task Force—again in May 2006—estimated that about 69% of the former MG Rover employees were back in work (although, he suggested, over half of these were earning less than they had at Longbridge), 80% of those who had initially claimed[156] were no longer on benefits (though some would subsequently have retired or taken up training courses that precluded them from claiming, so not all would have returned to work), and about 1900 people had been trained under the Task Force schemes.[157] On 25 October 2006,[158] Advantage West Midlands told us that of the original 6346 redundancies from MG Rover and known suppliers, 4960 people were back in work (78%) while 834 (13%) were still looking for work.[159]

66. As far as suppliers and retailers were concerned, the Task Force estimated that in the event, eleven supply chain companies closed—far fewer than had been feared. By October 2006, Advantage West Midlands calculated that the MG Rover Task Force had helped to save 1400 supply chain jobs, and had helped to keep company closures and job losses to a minimum.[160]

67. Richard Burden explained the difficulties in placing those still unemployed in jobs. The most persistent unemployment problem was in the area immediately around the Longbridge factory, which had been the dominant local employer. It was in this area that the older and less skilled employees tended to live. The average age of the workforce had been in the 40s, and the average age of workers still unemployed was 45.[161]

68. We note the differences in estimates of the employment rate of former MG Rover workers. Some former employees never claimed benefit or used any of the Task Force services, 'disappearing' into the general population. Even amongst those who did take advantage of support, advice or training, there was no requirement for them to keep the Task Force, or subsequently Advantage West Midlands, informed of their situation. Leaving aside actual numbers, it seems reasonable to conclude that the majority of those made redundant have found new jobs, but many have had to take a cut in salary, and some are doing less skilled work than they did at Longbridge. However, some of those forced to choose entirely new careers have found greater job satisfaction, even though the pay is lower.[162]

ADVICE ON BENEFITS AND JOBSEEKING

69. Many of the Rover managers, professional employees and skilled engineers were able to obtain new jobs through their own contacts and initiative, without making use of the jobseeking facilities provided by the Task Force. However, the Task Force estimated that at least 50% of MG Rover workers re-employed had secured their jobs as a direct result of its initiatives.[163]

70. For its inquiry, the NAO tried to obtain 'customer feedback' from former Rover employees. It commissioned Ipsos MORI to carry out research, including the use of group discussions, to gain an impression of how the employees viewed the services provided. Those who took part felt that some aspects of the support had been good, but were disappointed by others. They thought benefit claims had been processed quickly,[164] but had expected better information about the whole process of signing up for Jobseekers Allowance. (The NAO report noted that all workers received an information pack about benefits with their redundancy notices; but it also noted that many workers were in shock because of the closure and may not have been able to absorb the information provided.) [165]

71. The employees also felt that they needed greater support from Jobcentre Plus in searching for new employment. (Many had been steadily employed at MG Rover for many years, so had no recent experience of seeking work.) Their detailed comments were summarised by the NAO as follows:

    "[The extra support they wanted] included better advice on how to use the job search facilities available, the process of applying for a job via Jobcentre Plus and what they could expect, in particular the services that could and could not be provided. Some participants had expected more tailored personal advice on how to sell themselves … in the local job market… Others were concerned that the jobs on offer were often minimum wage jobs. Those formerly in management positions felt that the service made little provision to meet their needs and had left them to make their own job-search. Comments from participants suggested that Jobcentre Plus had found difficulties in matching the needs of a sudden influx of skilled and qualified people eager to find employment."[166]

72. Amicus said that the assistance provided to the newly redundant, whilst "welcome and helpful, was largely ineffective".[167] It also commented that when, after the first few weeks during which there was intensive co-ordination between the local Longbridge Jobcentre Plus and Advantage West Midlands, workers were transferred back to their local Jobcentres, there was no co-ordination at all—and the trade unions were left trying to provide it.[168] Richard Burden pointed out that the Task Force had set up a 'manufacturing hub' to match Rover workers with jobs available elsewhere in manufacturing industry, and providing some support for workers to travel to new jobs and some for employers interested in taking on Rover workers. This had helped about 750 people.[169]

TRAINING

73. Various schemes were deployed by the Task Force to support people wishing to move to a new trade. The scale and swiftness of response of the local Further Education and specialist colleges in providing specific courses is described in the Memorandum to us from the Association of Colleges—West Midland Region.[170] Apart from the one day assessment courses and the training schemes run by these providers, those wishing to set up their own businesses had the option of support through 'enterprise awareness sessions', the Mustard high-growth start-ups programme and one-to-one advice on starting up an enterprise.[171]

74. In March 2006, the Task Force analysed the situation of the 6,271 former MG Rover and supply chain employees as follows. Of the 3,974 individuals in work on 14 February 2006, 2863 (72%) had received no training under the Task Force schemes, but 57% of those who had received training were in work.[172] A further 365 people were currently in training, and another 302 were awaiting training, 230 of whom had a start date.[173] The remaining 1630 people were classified as follows:

Number trained but currently not working (including part trained)
398
Number currently not working but who had not followed up training options
530
Number who had claimed another benefit after Job Seekers Allowance
259
All other Job Seekers Allowance claimants with no known destination
443


75. Ipsos MORI's consultees were, arguably, even more critical about training provision than they were about advice on benefits and job-seeking. While some were satisfied with the efforts made to place them on relevant courses, others felt that there was a set range of courses that did not always match their experience or preferences, or even that there was a drive to put people into some form of training even when it was inappropriate.[174] These criticisms were echoed by Amicus, which suggested that people were made to choose training too soon, while they were still in shock over the loss of their jobs, and that there was a significant disjunction between what was provided and what people wanted. Moreover, the union was not impressed by the adequacy of some of the training, which was in the form of only short-term or extension courses despite the fact that money was supposed to be available for up to twelve months of training. (The Association of Colleges—West Midlands Region represented the brevity of the courses in a more favourable light, suggesting that, since the MG Rover workers benefited from a relaxation of the rules on paying benefits to people training for more than a limited number of hours per week, individuals were "able to complete training programmes in an intensive 13 week period rather than the usual 12 months" so that they could move into employment more quickly.[175]) Finally, Amicus said that the funding was running out in May 2006 even though some people had been able to take only introductory courses and others were likely to be left without funding despite the fact they had not completed their course. Amicus noted that the training package at that time was underspent by £5 million.[176] Richard Burden denied that money was running out, saying funding for training was still available in the financial year 2006-07, although, he explained, there might not be the same degree of financial support for individuals who had already had their full entitlement.[177]

76. Richard Burden pointed out the difficulties in providing the right type of training for the right numbers in a short period and at very short notice. He noted that initial support was given fast, but training providers were faced with a lot of people wanting to retrain as plumbers, or for other construction trades, or as driving instructors. It was difficult to identify enough existing courses or to set up sufficient new ones to meet people's requests, especially as the Learning and Skills Council was trying to ensure the quality of all the training provided; and even when the providers did meet demand for training, it was not possible to guarantee that those trained could find a job immediately, as a sudden influx of newly qualified people could flood the local market. He noted also that it was not always wise for those who had no working experience except as employees to become self-employed, but it was difficult to give good advice tactfully when someone was set on doing this. All this, he conceded, led to frustration among those who had lost their jobs.[178]

Lessons for the future

77. Our witnesses praised the way the Task Force had brought together all the relevant departments and agencies and the fact that support operations had started so swiftly.[179] Special praise was given to Advantage West Midlands for its co-ordinating role.[180] Given the magnitude of the problem and the need for a very fast response, the organisations involved coped very well, but, unsurprisingly, not everything went smoothly and there are lessons to be learned.

78. The NAO's report made recommendations on a number of issues, including the need for those providing training and employment advice to take into account the experience and requirements of all staff employed (managerial, unskilled, shopfloor, technical, office and support) and not to concentrate on one section (in the case of MG Rover, on manufacturing and engineering staff) rather than the others; and the need to ensure that the support and information provided on training and employment opportunities is "made available at a time and is delivered in a manner which is most beneficial to the recipients". We endorse these recommendations. The NAO noted two further areas in which the Task Force had set a standard to be followed: efforts to capture information on the employment later gained by those made redundant, in order to measure the effectiveness of the support given; and the removal of barriers to completing training quickly to release people for new jobs—in the case of MG Rover, by means of an agreement between the Learning and Skills Council and Jobcentre Plus which enabled benefit recipients to attend a wide range of intensive work-based courses.[181]

79. Our witnesses suggested a number of improvements that could be made in the event of a similar Task Force having to be constructed in future. Richard Burden, among others, emphasised the long-term nature of the problems arising from such a large number of redundancies in an area heavily dependent on one industry. He noted the continuing attempts by the local authority and Regional Development Agency to encourage diversification in the local economy, including the possibility of creating a technology park on the Longbridge site, and a vocational centre for 14-19 year olds. However, he felt that it was going to be particularly difficult to get those still unemployed back to work. He suggested that they required more personalised help and that because the ramifications of the collapse extended beyond the immediate workforce, the agencies should bear in mind the need to raise skills and aspirations in the general community. As a result, he welcomed the new intensive personalised Employment Support Package which the Task Force was putting in place.[182] He noted with approval the pilot projects elsewhere in the country, such as the working neighbourhood projects, which targeted funds on areas with long-term employment problems so that agencies had more scope to tailor their support to the need of individuals.[183]

80. As a result of these long-term needs, Richard Burden would have liked to see an extension to the life of the Task Force, which he thought should reconvene to carry out a review of the situation every six months.[184] However, the Task Force decided to evolve into a smaller group of core agencies, a Task Force Executive Sub-Group, meeting approximately every three months to provide co-ordination for continuing inter-agency work relating to MG Rover.[185]

81. On specific problems that might limit the effectiveness of future Task Forces, we were told that further measures should be taken to ensure supply chain companies knew about the help available; the Government should look at relaxing the rules limiting employment benefit recipients from undertaking more than 16 hours training a week and the 28 Day Rule[186] (though this was done at Longbridge, it was achieved as a result of the local agreement mentioned by the NAO); the Government should adopt a more systematic approach to the questions of VAT recovery and deferrals; there was a need to address the 'join' between benefit regulations and matters such as payment in lieu (workers entitled to payment in lieu had to wait three months until the state paid just in case MG Rover made the payment, and there were difficulties over possible loss of benefits if payment was made earlier); and there had been a lack of clarity over whether Rover pensions would be covered by the Pensions Protection Fund (the Government decided that they would be).[187]

82. We asked PSA and GM whether the experience of the MG Rover Task Force was contributing to the way in which the job losses that they had announced were being handled. GM said that it had done a lot of work with the North West Development Agency on an appropriate transition programme and other assistance, and that it was receiving good collaboration from local and national public bodies. GM also said that it had been encouraged by the number of local employers contacting the plant because they were interested in recruiting workers from it.[188] PSA had established a resource centre at Ryton to help people look for work. Jobcentre Plus, the Learning and Skills Council, Coventry Partnership and Advantage West Midlands all had representatives on site to give advice. A number of companies were interviewing Ryton employees on site, and the company was finding alternative employment within PSA, in the UK and abroad, for staff who wanted this. PSA was also providing training opportunities for more than 1,000 employees: the Learning and Skills Council was interviewing them all to ascertain their training needs, and by June 2006 the company had already approved training courses for over 700 people.[189]

83. Advantage West Midlands said:

    "Throughout the last twelve months, we have seen the West Midlands region at its best. Advantage West Midlands, Accelerate and Birmingham Chamber of Commerce, Jobcentre Plus, Learning and Skills Council, Birmingham City Council, other Local Authorities, the Unions, community groups, industry bodies, politicians, and many more organisations and individuals, from both the public and private sector, have come together as the MG Rover Task Force to develop solutions and deal with an industrial collapse exceptional in scale and suddenness."[190]

While recognising the very good work done in many areas, there were difficulties of co-ordination and in providing enough of the right type of support, so we cannot fully endorse Advantage West Midlands's boast.

84. On balance, the Task Force was a success, though, as with most disaster management, a number of areas—in particular, training provision—could have been improved if more time had been available. Useful lessons have been learned in how to address large-scale redundancies in future, and we detected that the relevant public bodies and PSA and GM appeared to have absorbed some of them in their longer-planned approach to the job losses at Ryton and Ellesmere Port. We look forward to hearing from the Government how it intends to address the specific weaknesses raised by our witnesses, especially those resulting from conflicts between training and benefit policies, such as the 16 hour rule.


136   A comprehensive account, upon which much of this chapter is based, is given in the National Audit Office Report, The closure of MG Rover, Session 2005-06, HC 961, published on 10 March 2006 (hereafter 'NAO Report') Back

137   For the exact nature of financial support provided by BMW, see NAO Report, para 1.3  Back

138   Qq 187-199 of the oral evidence printed with the Committee's Eighth Report of Session 2003-04, UK Automotive Industry in 2004. Back

139   For more detail on this group, see NAO Report, paras 3.2-3.5 Back

140   Ibid., paras 3.1-3.43 Back

141   By further contributions of £10 million each from Birmingham City Council and Advantage West Midlands: See Annex 1 to Appendix 1 (AWM). EU support formed part of the package. Back

142   For details, see NAO Report, paras 3.6-3.8  Back

143   Para 3.9 Back

144   More detail is given in the NAO Report, paras 3.10-3.29 See also Appendix 8, para 34 (DTI) and Appendix 1, paras 3.3-3.7 (AWM) Back

145   NAO Report, para 3.32 Back

146   Ibid., para 3.33 Back

147   Ibid., paras 3.35-3.36 Back

148   Ibid., para 3.37  Back

149   Regeneris Consulting, Closure of MG Rover: Economic Impact Assessment - Interim Report, July 2005, available on http://www.advantagewm.co.uk/rover-response.html; cited in NAO Report, para 3.37 Back

150   Appendix 1, para 4.6 (AWM) Back

151   MG Rover Task Force Final Update Report: The Work goes on, page 10, available on http://www.advantagewm.co.uk/rover-response.html Back

152   Q 33 and Appendix 4, para 8.7 According to press reports, a February 2007 survey of 1750 former MG Rover employees who were Amicus members showed that 23% were still unemployed or on training courses: 'A quarter of Rover workers still unemployed', The Guardian, 5 February 2007, p24 Back

153   Q 104 The T&G gave us oral evidence in June 2006 Back

154   Life after MG Rover: the impact of the closure on the workers, their families and the community, 2006, published on http://www.theworkfoundation.com/Assets/PDFs/MGRover.pdf Back

155   See 'Ex-Rover staff take pay cut of £3,500', Daily Telegraph, 29 March 2006; and 'T&G reveals former Rover workers forced into low-paid "McJobs"', Morning Star, 28 March 2006; 'Life after Longbridge', The Guardian, 26 April 2006 Back

156   Not all the redundant workers made claims. Back

157   Q 42 Back

158   The date of its second memorandum to us Back

159   Appendix 2, para 2.1 Back

160   Ibid. Back

161   Q 46 and Appendix 6, para 32 Back

162   Q 51 Back

163   Appendix 1, para 4.5 (AWM) Back

164   For speed of processing, see Appendix 1, para 4.3 (AWM) Back

165   NAO Report, paras 3.14-3.15 Back

166   Ibid., para 3.19 Back

167   Q 14 Back

168   Q 31 Back

169   Q 51 It is described in more detail in Appendix 17 (Skills4Auto) Back

170   Appendix 5, paras 5-10 Back

171   Appendix 1, para 4.5 (AWM) Back

172   1111 out of the 1946 who had been trained Back

173   MG Rover Task Force Final Update Report, page 11 Back

174   NAO Report, para 3.25 Back

175   Appendix 5, para 5 Back

176   Qq 14, 31 and 34 Back

177   Qq 50-51  Back

178   Q 49 Back

179   Q 103 (T&G) See the list of actions over the first three weeks of the Task Force in Appendix 1, paras 3.3-3.6 Back

180   Appendix 3, para 8 (Amicus); Appendix 19 (T&G) Back

181   NAO Report, pp 13-14 Back

182   Appendix 6, para 31; Appendix 1, para 4.5, 6.2-6.3 and 7.2 (AWM) Back

183   Qq 46-48 and 57  Back

184   Q 56 Back

185   MG Rover Task Force Final Update Report, page 17 Back

186   Any temporary return to work for a period of more than 28 days bars the redundant worker from receiving a training allowance. As Advantage West Midlands says, "This is a disincentive to take temporary work while waiting for vocational training": Appendix 1, para 1.11 Back

187   Qq 53 and 55 and Appendix 6, addendum (Richard Burden) Back

188   Qq 156-157 Back

189   Qq 266-267 and 271-274 Back

190   Appendix 1, para 4.1 Back


 
previous page contents next page

House of Commons home page Parliament home page House of Lords home page search page enquiries index

© Parliamentary copyright 2007
Prepared 29 March 2007