Innovation and sustainability
33. Given competition from lower-cost countries,
the Government is anxious to encourage manufacturing industry
to develop higher value products, and to this end it aims to promote
innovation. The Government could use its purchasing power to support
innovation. However, we were told that, as well as resulting in
bureaucratic tendering and procurement processes, risk-aversion
in the public sector led to over-specification of requirements
in contracts, meaning that more innovative, better value or more
environmentally sustainable solutions were rejected. The argument
put to us was, in essence, that government contracts concentrate
on specifying exactly what is required at the cheapest price,
even if this is not the best means of delivering the desired end;
whereas if they specified what they wanted to achieve but not
how to achieve it, this would stimulate innovation by the private
sector which could potentially devise many different ways of delivering
the requirement, some of which might provide better value for
money over their lifetime. This is one example of an approach
known as 'Smart' or 'Intelligent' Procurement.[83]
34. The OGC emphasised to us that its advice was
that specifications should be drawn up in terms of the required
end rather than the means.[84]
Furthermore, the Government's Memorandum mentioned various activities
designed to promote innovation and ensure sustainability in the
context of public procurement: the Small Business Research Initiative,
under which government departments were given the target of purchasing
at least 2.5% of their R&D from SMEs; work on using public
procurement to drive markets for innovative environmental goods
and services;[85] the
Department for Environment, Food and Rural Affairs's Public Sector
Food Procurement Initiative to highlight practical ways in which
the public sector could use its £1.8 billion annual food
budget to promote a world-class sustainable farming and food sector;
and a joint OGC/DTI project to identify and publicise best practice
using as examples these schemes and the experience of other bodies
such as the NHS National Innovation Centre.[86]
The EEF said that, judging from research among its members, companies
that had been awarded public sector contracts were significantly
more likely to have increased spending on innovation than those
which had not, which it argued underlined the importance of ensuring
access by SMEs to publicly-funded R&D contracts.[87]
We asked the OGC about progress in relation to the Small Business
Research Initiative. It reported that in 2005-06, 9% of central
government expenditure on procuring R&D had been spent with
SMEs, exceeding both the Government's target and the proportion
achieved by the federal government of the USA. However, officials
conceded both that they would like to see the UK Government achieve
an even higher proportion, and that there was some doubt over
whether the research projects awarded to SMEs were very innovative
and whether they really would generate much economic value in
wider markets.[88] The
officials noted that this was likely to be the conclusion of the
review by Lord Sainsbury of Turville, which has since reported
to this effect.[89]
35. Despite these initiatives, our witnesses considered
that the Government had a poor record on promoting innovation
through public procurement. The EEF cited a survey of 500 manufacturers
which found that more than twice as many thought public procurement
practices harmed innovation as that they promoted innovation.[90]
This finding was echoed in a survey on innovation carried out
jointly by the CBI and QinetiQ in 2005, in which nearly 80% of
respondents thought that the Government failed to support innovation
through acting as an early adopter of new ideas.[91]
The CBI regretted this: "A focus within public procurement
on acquiring innovative products, services and processes would
be a major driver for business investment in innovation."[92]
Intellect considered that in IT procurement: "there is not
an overall attitude to encourage innovative solutions
procurements are based very much on the here and now more than
looking five, ten years in advance" with the result that
possible developments in technology and wider benefits in terms
of modernising public services were overlooked.[93]
Intellect suggested that at present government departments did
not have long enough lead-times to explore technology under development
by both large multinationals and smaller niche providers and to
understand "not just the capability but also the capacity
of the technology industry to deliver [alternative] solution[s]."[94]
The EEF recommended that in future the Technology Strategy Board
should have an enhanced role in co-ordinating the Government's
research priorities and in communicating these to business.[95]
This has been recommended by Lord Sainsbury.
36. Some of our witnesses provided explicit examples
of purchasers failing to think creatively either when drawing
up specifications or when taking decisions.[96]
Others gave examples of successful procurement, such as the decision
to fit to London buses an exhaust system with very good emission-reduction
properties, which had enabled the company producing the system
to reach a critical mass so that it could expand into a wider
market.[97] The EEF believed
that innovation would be encouraged if, instead of providing very
detailed specifications, purchasers in the public sector made
greater use of product standards (a combination of mandatory government
requirements and voluntary industry standards) to describe the
desired outcome.[98]
37. The DIUS agreed that there was insufficient innovative
procurement, and that the main cause of this was not legal restrictions
but an unwillingness by buyers to take risks.[99]
It hoped that this would be rectified through improved guidance
which it was compiling with the OGC, and which has since been
published as Finding and Procuring Innovative Solutions
Evidence-based practical approaches.[100]
One process now open to procuring authorities under the amended
EU Directives was 'competitive dialogue' between buyers and sellers,
under which the specifications were developed to reflect the buyer's
aims as a result of discussions. This was also intended to have
the effect of stimulating innovation. An early adopter of the
process was the Olympic Delivery Authority.[101]
The officials also referred to the role of the Technology Strategy
Board in promoting innovation, giving as an example the collaboration
between the DIUS and the Department for Communities and Local
Government in developing an R&D programme on low environmental
impact buildings, with both public and private procurement in
mind.[102]
38. While accepting that the public might benefit
from more innovative procurement decisions, we noted the criticism
that had arisen from delays and difficulties in delivering some
ambitious, innovative projects, especially in the IT field, and
queried whether the public sector should really be a guineapig
for some types of high risk projects. Intellect suggested that
much of the criticism arose from a failure to convince the public
of the need to take risk by explaining what benefits they, as
individuals, would gain from such projects, and from a failure
to convince public servants that such projects would improve services
not just replace jobs.[103]
39. Mr Evans of the DIUS considered there was an
objective reason why purchasers were unwilling to take risks by
innovating: because it was taxpayers' money that was being used,
it was considered unacceptable politically that a proportion of
projects would fail, even if those that succeeded saved so much
money that overall the result would be better.[104]
Intellect accepted that if projects 'went wrong', civil servants
were more likely to be criticised than their private sector counterparts,
and that such criticism was more public. It also argued that it
was far easier to name failed projects than successful ones, citing
a report by the National Audit Office that had listed 25 projects
which the NAO considered successful and were now taken for granted,
but "the media coverage [the report] received was minimal.
It is not a surprise, but that is the environment."[105]
40. We believe
that many of those involved in public procurement are too timid,
and that taxpayers may often fail to receive best value for money.
This is because those buying goods and services are either insufficiently
well-acquainted with the sector concerned to know or understand
what options are, or could become, available, or are too afraid
of failure to try anything new even if it would provide better
lifetime costs or additional benefits. We were particularly struck
by the evidence that, by concentrating on specifying means rather
than ends, purchasers were both reducing competition among tenderers
and failing to promote innovation and sustainability. We recommend
the OGC to use its powers to promote best practice in this area
in the course of its procurement capability reviews.
41. However,
as Intellect recognised,[106]
there will always be tension between encouraging innovation and
risk and trying to ensure efficient use of taxpayers' money. There
is not, nor should there be, as much appetite for taking risks
in the public sector as in the more high-tech parts of the private
sector. In the latter, it is generally accepted that a certain
percentage of projects may fail, and there are usually competitors
who can supply alternative goods or services if one company experiences
difficulties with an innovative product. In the public sector,
there is much greater emphasis on public accountability for money
spent, and often there are no generally-available alternatives
to the goods and services being provided by public authorities.
As a result any failure has a direct effect on the public, and
often a disproportionate effect on the most vulnerable sectors
of society. This underlines the need for those procuring innovative
goods and services to work very closely with their colleagues
who will use them and to have a deep understanding of the market
so that they can assess risk properly. As it is impossible for
all purchasers to be knowledgeable in all procurement areas, there
is a need for teams of experts who could be called in to assist
with specific procurement decisions. We understand that this is
being developed within the Transforming Government Procurement
process.
42. The UK Government's Sustainable Development Strategy
set the goal for the UK to be recognised as one of the leaders
among EU Member States in sustainable procurement by 2009.[107]
It is therefore disappointing that a particular area of criticism
by our witnesses was the failure by some procuring authorities
to take into account the environmental consequences of procurement
decisions, in terms of both following the Government's policy
of sustainable procurement and supporting new 'green' technologies
as an early adopter. The EEF reported that its members had repeatedly
lost contracts even though their products had been more energy
efficient than their competitors' because there was no 'weighting'
for energy efficiency in the tender specifications.[108]
Intellect suggested that the Government was not achieving as much
as it could in the area of sustainability, especially in terms
of 'future proofing'. It saw the main barriers as being failures
to disseminate best practice and of consistency across government.[109]
The National Audit Office has recently criticised the Government's
failure to meet its own sustainability standards for the construction
and refurbishment of buildings on the government estate, which
the NAO attributed to four principal causes:
- the fragmentation of policy
responsibility among government bodies and the lack of a coherent
approach to monitoring progress and ensuring compliance;
- the relatively small scale of many projects (especially
in refurbishment) and the fact that many of the staff responsible
for these projects lacked knowledge and experience of sustainable
procurement;
- the "widespread perception of a conflict
between sustainability and value for money", partly because
the long term costs and benefits of more sustainable approaches
were not taken into account; and
- the failure to conduct rigorous performance reviews
after the projects were completed to inform appraisals for new
projects.[110]
43. The Action Plan developed by the Sustainable
Development Task Force and published in July 2006 cited examples
of other national governments that had achieved environmental
objectives and had supported innovation in their countries' manufacturing
industries: the USA's Energy Star labelling for computers and
other electronic goods; and Japan's legislation on energy efficient
purchasing which has resulted in the whole of its government vehicle
fleet comprising low emission vehicles.[111]
The TUC considered that, compared with the German and some Scandinavian
governments, the UK Government was poor at using public procurement
to promote green technologies. However, other than in the case
of road transport (where it felt government vehicle purchases
offered an opportunity to support the Low Carbon Vehicle Partnership)
the examples given by the TUC of how the UK Government could stimulate
innovation and meet environmental objectives clean coal
and water treatment technologies related to industries
where the purchasing bodies are now in the private rather than
the public sector.[112]
44. Several witnesses suggested responses to these
problems. The TUC described one model balancing risk and value
for money as follows. Public sector purchasers offer to buy in
the future a product or service which delivers specific environmental
benefits at a specific cost. This stimulates innovation, products
are made and marketed, and subsequently normal market forces determine
the price and the amount of competition.[113]
Intellect argued that "once a tender is published it is too
late" to explore the possibility of innovative technological
solutions; what was needed was much earlier engagement between
the technology industry and the procuring government department.[114]
Both the CBI and the British Furniture Confederation considered
public sector purchasers would be justified in paying rather higher
prices for locally produced goods compared with those transported
over greater distances because of the savings in transport emissions;
and government officials indicated ways in which this could be
achieved within EU procurement rules.[115]
45. Mr Fanning of the OGC gave two recent examples
of how the Government was improving procurement practice in relation
to energy efficiency and sustainability. The first was a collaborative
deal, led and sponsored by the OGC, which had enabled government
departments to buy 'green' energy at no cost premium. The second
was the OGC's response to the NAO's report on government buildings,
which was to write informing the head of every government department
that they were required to take part in the OGC's property benchmarking
scheme to measure the performance of all 9000 buildings on the
government estate against sustainability criteria. This was intended
to provide both the OGC and the Sustainable Development Commission
with the information they needed to drive improvements and hold
individual departments to account.[116]
46. There can
be tension between achieving environmental goals and procuring
goods and services at low initial cost. The OGC has produced
guidance on sustainable procurement, and government departments
have initiated a number of projects designed to promote innovation,
environmental objectives and sustainability. Again, the problem
appears to be disseminating best practice more widely. The OGC's
determined response to the NAO report on the government estate
is to be commended. It will take longer to engage departments
fully in the task of preventing, rather than curing, such failures.
However, we believe the OGC's approach of involving the heads
of department to be the right strategy.
Social Objectives
47. Article 33 of the EU's Public Procurement Directive,
states:
"Contract performance conditions are compatible
with this Directive provided that they are not directly or indirectly
discriminatory and are indicated in the contract notice or in
the contract documents. They may, in particular, be intended to
favour on-site vocational training, the employment of people experiencing
particular difficulty in achieving integration, the fight against
unemployment or the protection of the environment. For instance,
mention may be made, amongst other things, of the requirementsapplicable
during performance of the contractto recruit long-term
job-seekers or to implement training measures for the unemployed
or young persons, to comply in substance with the provisions of
the basic International Labour Organisation (ILO) Conventions,
assuming that such provisions have not been implemented in national
law, and to recruit more handicapped persons than are required
under national legislation."
48. The Government's guidance on the treatment of
social issues, Social issues in purchasing, issued in February
2006, emphasises that, to avoid any danger of legal challenge
on the grounds of discrimination, social requirements must be
relevant to the subject of the contract.[117]
It also
- recommends that any social requirements should
be built into the process as early as possible ("There is
most scope available early on in the process, in the business
case or when defining needs and specifications, and early action
is more likely to be successful"[118]);
- states that social clauses must not discriminate
against providers from other Member States (for example, EU case
law had established that a contracting authority could stipulate
that a successful tenderer must employ a certain proportion of
apprentices or unemployed people provided that it did not require
the apprentices or unemployed to be from a particular region or
registered with a national body, thus discriminating against companies
owned or based in other Member States[119]);
and
- warns that purchasers should beware of making
requirements too complex and onerous for fear of disadvantaging
SMEs.[120]
49. The guidance is very complicated, and it is obvious
that the OGC foresees a large number of potential pitfalls for
procurement bodies. Mr Fanning explained, for example, that the
principle that any specifications had to be relevant to the contract
and provide benefit to the purchaser normally ruled out simple
clauses requiring the employment of local labour, but it was possible
to achieve the same end without making it a requirement in the
specification.[121]
He emphasised the need to be imaginative.[122]
50. The trade unionists who gave evidence to us considered
that the Government could benefit UK manufacturing businesses
by making greater use of the various provisions in EU legislation
for promoting environmental and social ends, as used by other
EU Member States. They considered that, even when such provisions
were carefully worded to ensure that they were not discriminatory
against foreign companies, experience in other Member States showed
that in practice local companies tended to be better able and
more willing to comply with such requirements.[123]
They cited the Olympic Delivery Authority as a model.[124]
The TUC suggested that local authorities were better at promoting
social ends through procurement than central government, by, for
example, ensuring that contractors provided apprenticeships and
vocational training.[125]
KPMG also thought that there was scope for public procurement
agencies to use social issues to support UK manufacturers, and
argued that the key need was to educate those in charge of procurement
in the legitimate ways of using those provisions.[126]
The CBI, on the other hand, opposed the greater use of 'social
clauses' in contracts on the grounds that they were surplus to
requirements as companies already had to comply with anti-discrimination,
health and safety and employment protection legislation; these
clauses hindered the primary purpose of achieving value for money
and were therefore "confusing and unhelpful"; they increased
the complexity and bureaucracy of the tendering process, which
ran the risk of deterring SMEs in particular; and there was little
evidence of social clauses benefiting business.[127]
Other witnesses were also concerned about anything that added
complexity to the tendering process.[128]
Amicus, on the other hand, argued that it would be wrong to assume
that the use of social clauses would automatically lead to greater
bureaucracy.[129]
51. There is
clearly scope for greater use of public procurement to promote
social policies such as vocational training and the public duty
to promote equality. However, there are awkward legal requirements
and the best practice guidance just highlights the complexity
of the area and the difficulty of complying with the rules. We
recommend that the Government look again at its best practice
guidance to see if more helpful advice can be given as to how
public authorities could pursue social policy and the promotion
of equality through procurement.
39 Appendix 18 Back
40
See, for example, Intellect's views: Q 163 in 'Europe moves East' Back
41
Appendix 7 (British Furniture Confederation) Back
42
Qq 46 (EEF), 132 (TUC) and 176 (CBI), Appendices 22, para 25,
and 23 (both EEF) and 28 (KPMG) Back
43
Q 48 (EEF) and Appendix 44 (SBAC) Back
44
Q 365 Back
45
The FPB suggested that the bureaucracy associated with completing
a tender often takes one person three working days: Appendix 25 Back
46
Appendices 6 and 7 (British Furniture Confederation) Back
47
Qq 49 (EEF), 128 (TUC) and 176 (CBI); Appendices 8, paras 22-23
(British Printing Industries Federation) and 25 (FPB) Back
48
Appendix 8, Case Study 4 (British Printing Industries Federation) Back
49
Appendix 8, para 19 Back
50
Appendices 6 and 7 (British Furniture Confederation) and 22,
para 25 (EEF) Back
51
Such as bad debt provisions in their accounts, hedging risky
investments, and a variety of sources of finance depending on
the type of investment and the assessment of risk Back
52
Appendix 25 (FPB) Back
53
On value for money see, for example, Appendix 22 (EEF) and the
TUC's comments on procurement of battledress by the Ministry of
Defence: Qq 121-122, 125-127 On innovation and sustainability,
Qq 45-46 (EEF) We discuss the opportunities for innovation and
sustainable procurement in more detail below, Paragraphs 33-46 Back
54
Appendices 6 and 7 Back
55
Appendix 25 Back
56
Q 176 Back
57
Q 365 For the counter-argument, in favour of running competitions,
see Paragraph 69 below Back
58
Qq 421-3 and 425 see also Paragraphs 60-61 below Back
59
See, for example, Appendices 7 (British Furniture Confederation
Public Sector Working Group) and 8, paras 26-28 (British Printing
Industries Federation) Back
60
Qq 422-423 Back
61
Q 429 Back
62
Qq 425 and 430 Back
63
Appendix 8, Case Study 3 Back
64
Qq 51 and 49 and Appendix 23 Back
65
Appendix 7 Back
66
Q 720 Back
67
Q 695 Back
68
Qq 742-744 Back
69
Q 720 Back
70
Appendix 7 (British Furniture Confederation) Back
71
Appendix 28 Back
72
Q 748 Back
73
See, for example, Appendix 22, para 25 (EEF) and Qq 713 and 740
(OGC) Back
74
Q 179 and Appendix 10, para 4.3-4.4 See also Q 52 and Appendix
23 (EEF) and Appendix 2, para 2.1 (Amicus) Back
75
Q 115 Back
76
Qq 108 (TUC) and 177 (CBI), developed further in Appendix 48,
paras 5.2-5.6 (TUC) Back
77
Q 713 Back
78
See paragraphs 65-68 below Back
79
Q 740 Back
80
Qq 165 and 171-172 (Intellect) and Appendix 10, para 4.2 (CBI) Back
81
Qq 46 (EEF) and 176-179 (CBI) and Appendix 22, para 25, and Appendix
23 (both EEF) Back
82
Qq 58-59 Back
83
Appendix 25 (FPB) and Q 52 (EEF) Back
84
Q 746 Back
85
Led by the joint DTI-DEFRA Environmental Innovations Advisory
Group Back
86
Appendix 18 Back
87
Appendix 22, para 24 Back
88
Qq 733-734 Back
89
HM Treasury, The Race to the Top: A Review of Government's
Science and Innovation Policies, 5 October 2007 Lord Sainsbury
recommended that the Small Business Research initiative should
be remodelled to resemble the US equivalent more closely. Back
90
Appendix 21, para 23 See also Qq 45-46 (EEF) Back
91
Appendix 10, para 4.7 Back
92
Appendix 10, para 4.6 Back
93
Q 163 in 'Europe moves East' [ Back
94
Q 164 in 'Europe moves East' Back
95
Appendix 21, para 25 Back
96
eg Q 180 (CBI) on the replacement for tax stamps on spirits Back
97
Q 115 (TUC) Back
98
Appendix 22, para 23, Appendix 23 and Q 52 Back
99
Qq 689-690 Back
100
OGC and DIUS, August 2007, at www.ogc.gov.uk/documents/finding_and
_procuring_innovative_solutions Back
101
Q 747 (OGC) Back
102
Q 696 Back
103
Qq 166-167 in 'Europe moves East' Back
104
Q 690 See also Qq 691-3 Back
105
Q 169 in 'Europe moves East' Back
106
Qq 170 and 174 in 'Europe moves East' Back
107
Securing the Future (March 2005), Executive Summary, p2 Back
108
Q 46 and Appendix 21, para 23 Back
109
Q 173 in 'Europe moves East' Back
110
National Audit Office, Building for the future: sustainable
construction and refurbishment, HC 324 of Session 2006-07 Back
111
Appendix 48, para 7.6 (TUC) Back
112
Qq 113-114 and Appendix 48, para 7.7 Back
113
Appendix 48, para 7.9 Back
114
Q 164 in 'Europe moves East' Back
115
Appendix 10, para 4.12, Appendix 6 and Q 715, respectively Back
116
Qq 695-696 Back
117
p1 Back
118
P9 Back
119
p32 Back
120
Passim All these points are also made in the Supplementary
Memorandum given to us by the OGC: Appendix 54 Back
121
Q 704 Back
122
Qq 699-700 Back
123
Qq 109-110 and 118-120 (TUC), 224 (Amicus) Appendices 2, paras
3.2-3.3 (Amicus) and 48, paras 6.1-6.4 (TUC) Back
124
As did Mr Fanning of the OGC: Q 702 Back
125
Q 123 Back
126
Appendix 28 Back
127
Qq 183-184, Appendix 10, para 4.13 Back
128
eg Appendix 6 (British Furniture Confederation) Back
129
Q 224 Back