Memorandum 68
Submission from the National Marine Aquarium
This submission is based upon experience at
the National Marine Aquarium but is relevant to almost all other
science centres.
INTRODUCTION
The National Marine Aquarium (NMA) opened to
the public in 1998; a charity dedicated to "Increasing awareness
of the oceans, the life they contain and the ways by which we
humans affect them". The building and its contained exhibits
were always regarded as only one way, albeit the most obvious,
of engaging with the widest public and like many centres there
is considerable outreach activity and involvement. It is the largest
aquarium in the UK. The NMA provided the cornerstone development
in a large scale re-development strategy for the east end of Plymouth.
INITIAL FUNDING
Funding was derived from a number of sources
including, ERDF, SWRDA, SRB, Prosper and commercial borrowings.
There was no National Lottery funding in the original build which
totalled about £14 million. Two additional phases were added;
phase II with SWRDA funding and phase III with a combination of
SWRDA and ReDiscover (Millennium Commission) funding. The placement
of HMS Scylla on the seabed as a dive site, ecological observatory
and outreach for the NMA was further funded by SWRDA, largely
on the grounds of income generation into the local economy, which
it has amply justified. To date less than £22 million has
been expended on the entire projectextremely good value
for money. It has been calculated that the NMA contributes, on
a turnover of appx. £3.5 million, an average of about £10
million per annum into the local economy and still more in capital
project build yearsprobably more than £100 million
since it openedan excellent return on investment of about
500% or put another way it has repaid the capital investment every
two years.
VISITORS AND
REVENUE
Around 3 million people have visited the NMA
with the most recent returns showing a current plateau of between
250,000 and 270,000 per annum.
The majority of visitors attend during the summer
months and fall into the category of tourists which accounts for
around 58% of visits. School visits (subsidised) are increasing
year by year and are heading for the 30,000/annum threshold.
Revenue is obtained largely through the visitor
attraction itselfmore than 90% of income is primary and
secondary visitor spend. Other revenue income streams are memberships,
corporate hospitality and sponsorshipsthe latter is an
area of particular focus for the near future.
Visitor generated income is a notoriously fickle
source of revenue. There is considerable competition for the "tourist
attraction market" as well as many other "leisure"
pursuits. Perhaps the most challenging "competitor"
is the weather. Indoor centres suffer very badly in good holiday
weatherwhen the sun shines the potential visitor goes to
the beach, the moors or some other outdoor site. The summer of
2006 was just such a challenge. As temperatures soared visitor
figures dropped, a correlation noted year on year; indications
are that many other centres suffered declines of between 10% and
20% (early victims of climate change perhaps?)
The NMA was not alone at the end of last year
in facing a grave problem of "balancing its books" due
to an almost sole reliance upon visitor related income streams
which are always at the mercy of the weather.
CONTRIBUTION TO
SCIENTIFIC UNDERSTANDING
The NMA has the luxury of a superb location
on Plymouth's seafront, an iconic building and fascinating live
exhibits; it was, from its inception, determined to maximise these
to get its messages across. Its reputation was quickly established
through the understanding that it was a source of impartial, credible
and accurate information, not only for its visitors but for the
entire spectrum of "the public" including decision makers,
the media, the scientific community and many other "stakeholders".
The NMA continues to be seen as a the "shop
window" for marine sciences and has collaborated with many
governmental and NGO agencies. It has working partnerships throughout
the UK marine sector as well as into Europe. NMA staff are much
in demand as representatives on marine working groups and committees.
In particular it has a very close working relationship with the
world renowned Plymouth Marine Sciences Partnership of which it
is a full member with special responsibility for public outreach.
The NMA is a key provider of information to
the press and the media and enjoys a very good profile nationally
in this respect; it is now the first port of call for reliable
marine related information and commenta similar profile
is enjoyed by other subject restricted science centres.
Most immediately the NMA engages with its visitors
both casual and those on organised educational trips, on a wide
range of marine topics including the environmental and technological
along with the ecological. Indeed its most recent phase of development
saw the addition of "ExplorOcean" a hands-on exhibit
area concentrating upon the exploration and exploitation of the
marine environment and the technologies necessary to do so; designed
specifically to engage the 9-13 years of age career decider.
Science Centres are able to react very quickly
to scientific issues of public interest or concern. As interpreters
of science they are able to provide an accessible and palatable
approach to some very difficult subjects. Stem Cells, GM crops,
MMR vaccine question and as far as the NMA is concerned climate
change, renewable energies, fisheries and pollution are amongst
the many topics dealt with on a day-to-day basis. The ability
to provide up-to-date, reliable and unbiased information on such
topics is an increasing requirement from the public, the press,
media and indeed amongst politicians; honesty is paramount as
an output for science centresthey are places of trust.
Without being dictated to by government Science
Centres provide an excellent service that supports many government
initiatives and agendaemost notably the drive to encourage
a greater participation by young people in all aspects of the
sciences; the NMA's growing school visitor numbers shows that
the "offer" is well received and the need is there.
The NMA for example has created a major exhibit looking at climate
change, using real scientists and fun exhibits to present information
in an entertaining as well as credible manner. Outreach from this
project in the form of a learning based website was funded by
an EU project that recognised the value of Science Centres in
creating educational materials to inspire and enthuse young people
in the formal education sector.
As is the case elsewhere the NMA provides first
hand encounters with the people who actually carry out science
and/or who have been trained in sciencethe real enthusiasts.
Such role models are often inaccessible in their workplaces and
science centres provide the ideal forum for meeting the "man
or woman behind the microscope".
FUNDING CHALLENGES
Many science centres have enjoyed considerable
initial capital funding; some have non-visitor income streams
such as car parks, rentals etc. But the challenges for the many
are serious and broadly twofold:
Firstly there is the need to meet
running costs. Those centres without any non-visitor related funding
run a serious risk of being "caught out" by rapid changes
in visitor habits eg the weather in the crucial summer period,
without a cushion to absorb the threats.
Secondly the vicious circle of being
unable to generate return or new visits due to a lack of refreshment
is very real. Injections of capital are needed to maintain freshness,
topicality, and noveltyall attractive to visitors.
In common with many science centres the NMA
has no additional source of income of significance or reliability.
Even the Gift Aid process is ultimately geared towards visitors
and eventually the weather, and so whilst extremely welcome, is
at the vagaries of the climate.
To expect a government handout just because
of existence is naïve. There are models used abroad that
effectively reward performance and it is to be expected that any
supporter would wish to see such measures put into place.
Currently most Science Centres are
subject to VAT on their entrance charges. To make Science Centres
VAT exempt might not solve the challenge for some that are tied
in with VAT arrangements from original build. A reduction on the
VAT percentage, however, could make a significant contribution
to income with little impact on government funds. The NMA, for
example, might gain up to £250,000 each year from this source.
Match funding related to visitor
numbers might be a good way to encourage centres to work harder
for themselves through the additional "reward" of a
per capita subsidy (providing performance elsewhere is also measured).
Similarly the formal education sector
visitors are easily monitored. There is much merit in considering
subsidising school visits. Indeed it could be argued that it is
the right of every child to visit a science centre at each stage
of the curriculum.
Local businesses might be encouraged
to match fund any government contribution to encourage school
visits a real partnership between government, commerce and science
centres.
CONCLUSION
There is no doubt that the prevailing notion
that Science Centres are merely entertainment centres for children
is far from credible. At various times Science Centres attract,
entertain and engage wide tracts of the population at all social
levels and ages. They are very successful at engaging young people
and they do so in a highly entertaining way that provides the
first step in raising awareness or knowledge of any particular
topic or topics; in turn this can lead to attitude change and
involvement. Science Centres should make no apologies for being
included at times in the entertainment or tourism sectorsit
is the fact that they are attractions that gives them the strength
and method to engage with people of all academic levels. They
do however carry the remit of engagement and learning and this
comes with additional cost.
There is also little doubt that the current
funding models for most Science Centres leave them vulnerable.
The Science Centre sector is relatively new.
It is innovative and relevant. Science Centres have come of age
in the century that most needs them; as the world faces ever more
environmental threats; and science is increasingly seen as a potential
saviour, but also with suspicion as a potential danger there has
never been a greater need to give the public at large a franchise
for science.
June 2007
|