Memorandum 18
Submission from Thinktank Trust
1. EXECUTIVE
SUMMARY
1.1 In submitting this paper I hope that
this inquiry will trigger a longer dialogue.
1.2 Thinktank is seeking national recognition
and governmental support in order to develop what has already
become a highly successful and vibrant project. However, in Scotland,
where this debate has proceeded a great deal further than south
of the border, independent economic consultants examined the Scottish
centres in great detail and over a period of time before any funding
package was determined. We conclude that if a science centre is
to operate efficiently and to plan for future development there
is a need for both revenue and capital funding based on the demonstrable
value and benefit of centres like ours.
1.3 Like many other science centres, Thinktank
has grown, matured and now delivers a service to the nation second
to none. It has attracted to Birmingham visitors from overseas
and schools from as far afield as Norwich and Holyhead. In short,
we offer an unparalleled breadth of learning opportunities for
all.
1.4 The unique characteristics of our approach
exist in that we are hands on, investigativeleading to
longer memory retentionand we provide a valuable role in
keeping children switched onto science when take up of this subject
area is declining and industry is crying out for science graduates.
We complement and enhance the national curriculum. We widen access,
remove cultural barriers and engage people in dialogue to promote
involvement and to encourage greater literacy particularly in
controversial, fast-moving science issues. Every year we help
scientists to communicate the results of their research to the
public.
1.5 We work in partnership to provide end
users with what they want. We measure impact and carry out evaluation
in many different ways and we constantly measure what we do.
1.6 Whilst not without challenges, Thinktank's
short history is one of outstanding success and achievement. This
hybrid of a major science museum within the new setting of a first
rate Millennium project has been one of the most successful to
date of the nation's new breed of science centres. Key performance
indicators for our first five-year period are set out below in
Section 3.
1.7 However, despite steadily growing visitor
numberscombined visitors to Thinktank and its companion
IMAX operation in 2006-07 were nearly 280,000the financial
reality of the day to day operation of Thinktank has become increasingly
difficult.
1.8 Overall the Millennium Point project,
now fully let and operating independently, has been an outstanding
success. The timing of this Select Committee process has come
into critical focus in the context of Thinktank Trust's bid to
the Heritage Lottery Fund (see below, Item 6.2)a unique
opportunity for the Trust to secure substantial external funding
to create a more sustainable future while adding substantial additional
value to the City's own scheme for a new City Park and the development
of Birmingham's Eastside.
1.9 The focus of the Thinktank charity Trustees
must always be on securing the solvency of the Trust in the future.
This has been the position since Thinktank opened its doors and
as such has dominated the business planning of the trust itself
and of its year to year activities. The opportunity to build on
the original Millennial investment has never yet been fully capitalized
upon. This Commons Select Committee gives us the opportunity to
put the case for an altogether better underpinning and one that
might follow through on the Government's Millennium investment.
2. SCIENCE EDUCATION;
OUTPUTS, BENEFITS
AND PERFORMANCE
IN THE
WIDER CONTEXT
2.1 True to the original vision for Millennium
Point and Thinktank to inspire young people in science and technology
and to contribute to the skill base of the West Midlands region
and economy, Thinktank's state of the art science learning facilities
demonstrably:
Inspire young people to choose science
subjects at school and consider science careersdirectly
supporting the regional economic focus on science and technology.
Support science learning at all stages
of the national curriculum to raise attainment in science.
Provide a high quality community
resource, hosting a range of courses and events, activities and
employment for local people.
Tackle social exclusion through targeted
projects which offer inspiring new experiences for children and
young people from socially and economically deprived wards, making
a real contribution to improving life chances.
Engage a broad range of public audiences
in science issues (eg climate change), acting as a central public
awareness tool.
2.2 In other words, investment in Thinktank
to date has resulted in a number of key benefits which directly
support the City Council's Performance Plan.
2.3 The partnerships that Thinktank has
developed over the past five years make it the lynch-pin of the
Government's Science Cities initiativeleading the working
group tasked with engaging the public in science. We are a very
active part of ecsite ukthe body charged with combining
the efforts, activities and strategies pf the nations Science
Centres. SITA are looking to us to provide the next generation
of exhibits on protecting the environment and by acting together
with several other science centres we have participated in the
Rediscover scheme and operate as part of the Planetarium consortium.
3. THINKTANK'S
VISITORS AND
USERS
|
| 2001
| 2002 | 2003
| 2004 | 2005
| 2006 |
|
| Public visitors | 59,627*
| 158,247 | 109,541
| 116,149 | 107,241
| 108,280 |
| School visitors | 8,669*
| 35,748 | 28,451
| 35,073 | 47,603
| 51,843 |
| Total schools + public | 68,296*
| 193,995 | 137,992
| 151,222 | 154,844
| 160,123 |
| Additional Outreach attendance | n/a
| n/a | n/a
| n/a | 17,382
| 17,053 |
| Corporate Events # | n/a
| n/a | n/a
| 14,391 | 11,005
| 13,650 |
| Total paying admissions | |
| | |
| 190,826 |
| Season Ticket visitors | n/a
| n/a | n/a
| n/a | n/a
| 25,000 |
| Children 3 & under (free) | n/a
| n/a | n/a
| n/a | n/a
| 13,000 |
| Planetarium | Not open
| Not open | Not open
| Not open | Not open
| 56,000 |
| Total visitors | |
| | |
| 284,826 |
| Website visits | |
| | n/a |
n/a | 232,011**
|
| Total Visitors/users | |
| | | | 516,837
|
|
| Source: Thinktank admissions data. (* open October to December only, ** from April to December only, # April to March figures)
|
3.1 In 2006-07 over 280,000 people visited Thinktank
and IMAX, with almost 70,000 school children participating in
the Thinktank education programme. 190,000 visitors came to Thinktank
with an additional 38,000 season-ticket holders and young children.
56,000 visits were made to the Planetarium and the website visits
reached almost 185,000 in the period April to December. In total
over 500,000 people engaged with Thinktank 2006-07.
3.2 This makes Thinktank:
The most popular school museum visit in Birmingham.
One of the most successful regional learning attractions,
competing very favourably with well established attractions such
as the Black Country Living Museum, open 25 years and attracting
220,000 visitors per year and around 80,000 schools.
3.3 Across the country visitor numbers to museums and
galleries showed a decrease of 3% in 2005, conversely visits to
outdoor attractions increased with the trend being expected to
be repeated in 2006. Although Thinktank has been adversely affected
by the fine weather of recent years it has still managed to buck
the trend and is one of the few Millennium Science Centres (and
one of the few major regional attractions) that after the initial
high and dip has shown consistent and steady growth since opening.
3.4 School visits grew by 6% last year, with an overall
growth in visitors from the previous year of 2% despite the hot
weather and the football World Cup.
3.5 In June 2001 The Trust's business plan forecast visitors
of 300K by year 3, and an admissions income level of £1.4
million by 2005-06. Despite good visitor numbers, the actual admissions
income in 2006-07 was £768K nearly half of the forecast.
28% of our income comes from schools, and yet our Learning and
Programmes team is reducing due to current resource levels. The
education market demand is currently greater than The Trust's
capacity to deliver.
3.6 The museum attracts large numbers of Birmingham residents,
with 34% of visitors in 2006 coming from the city of Birmingham
and 17% from the wider west midlands area. Over 70% of Birmingham
schools have participated in the museum's education programme
since opening.
3.7 In addition, visitor research to date shows that:
Dwell time is much higher than that of comparable
institutions, on average people stay for 4 hours, the national
average is about 2.5 hours.
Visitor satisfaction is very high, 93% in 2006
rated their visit as excellent/good and 98% of teachers rated
the school visit as good or excellent.
Extensive evaluation and visitor research underpin
all Thinktank development and activity.
In 2005 Thinktank was awarded best regional attraction
and in 2006 it achieved the status of Quality Assured Visitor
Attraction.
4. MUSEUM AND
HERITAGE BENEFITS
4.1 The City Council's Science and Industry Collection
has `Designated' status, meaning it is of national importance.
Thinktank provides the only public venue for this collection,
the rest being in store at the Museums Collections Centre in Dolman
Street.
4.2 The development of Thinktank secured significant
external funding (including money form the Heritage Lottery Fund
£750k) to conserve, protect and catalogue this collection,
key objects of which were previously at risk due to conditions
at the old science museum. In other words, Thinktank ensures that
the City Council is able to fulfil its responsibilities in relation
to this historic collection. Thinktank was short-listed (1 of
13 nationally) for the prestigious Museum of the Year Award in
2004.
4.3 Thinktank continues to secure external funding to
develop and improve understanding of and access to the collection.
Almost £250k has been invested in research and improved interpretation
of the collection since 2004. Thinktank achieved Museum Accredited
status in 2006, more onerous than the previous Registration scheme
and the only industry benchmark for museums.
4.4 All Thinktank's visitor and user information is supplied
to Birmingham Museum and Art Gallery Council on a monthly basis
and included in the City's Best Value statistics on museums.
4.5 The close connections with four of the region's universities,
two of which are "members" of the organisations trusts,
has yielded both research and learning benefits.
5. ECONOMIC REGENERATION
AND THE
CHANGING PERCEPTION
OF EASTSIDE
5.1 In the context of Birmingham's Eastside economic
and social regeneration, Thinktank has generated a real and substantial
market in a relatively short period of time against many odds.
It was effectively an island site in a sea of demolition and construction
during the first 3 years of operation in a part of the city outside
the public's perception. The presence of Thinktank as a family
visitor destination has contributed profoundly to the changing
perception of Eastside as part of the City of Birmingham, as an
investment opportunity, as a place to reside and to changing land
values. Together with the commitment now to City Park and other
projects, the City's vision for Eastside will be of enormous and
lasting public benefit. It is crucial to ensure the interests
of the family market continue to be properly served through an
integrated approach to specific projects in the area.
6. RENEWAL AND
DEVELOPMENT: STRATEGIC
DEVELOPMENT PLAN
£14 MILLION
6.1 The Council has previously recognised the importance
of the renewals process to the development, growth and sustainability
of the museum, and is referred to in the Grant Agreement as a
relevant issue with regard to setting levels of grant, although
it was not able to commit any specific funds in the original funding
agreement. Thinktank has nevertheless successfully raised some
£4.5 million since opening to invest in new galleries and
facilities to attract repeat and new visitors and to ensure that
it remains a cutting edge science learning facility. It is essential
that the museum continues this process of investment and renewal
to continue to grow its visitor base, sustainability, capacity
and strategic position as the main science museum/education provider
for schools and families in central England.
6.2 Underpinned by strategic business development issues
and the overriding need to continue to strengthen and develop
Thinktank as a sustainable entity, The Trust will submit a bid
to the Heritage Lottery Fund in June (2007), a bid crafted to
date with encouragement from HLF, for funding towards a £14
million scheme of investment to create exciting new product, improve
visitor facilities and interface with the new Eastside City Park.
In summary the scheme will create and deliver:
An outdoor science garden: a unique outdoor, highly
interactive environment exploring the science and technology principles
that underpin Birmingham's unique heritage.
Refurbished historic galleries with a new "hands
on" science dimension: the redisplay and improved presentation
of the City's designated science and industry collections together
with a new gallery "Made in Birmingham" looking at the
materials, design and innovation in the region's industry past
and present.
A new Changing Planet Gallery: a new collections
rich gallery exploring the natural world with content focused
on the changing Earth, biodiversity and the impact of our lifestyle
choices, will include a new "Science on a Sphere" exhibit,
a first for the UK.
A new entrance, café and enlarged shop:
a clearly branded, highly visible entrance for all Thinktank visitors
located on the ground floor with easy access to the park and new
car/coach park. The plans include a larger shop accessible to
visitors and non-visitors and additional visitor facilities.
6.3 Major outputs, benefits and opportunities for Birmingham
and the West Midlands.
6.4 As part of this major redevelopment, Thinktank aims
to become the City's main central resource for environmental education,
delivering very real benefits in terms of public awareness of
climate change through:
A city wide schools programme including a free
outreach visit for every school to highlight climate change issues
and support National Curriculum learning in new and innovative
ways.
Free family visit vouchers for all participating
school children to encourage follow on visits by whole families.
Free access to the UK's first "Science Garden"
as part of the City Park.
A public programme of free events and activities
to support family learning about climate change and our role in
arresting global warming.
A public programme of "Ranger" led activities
throughout the park, to interpret the science and heritage of
the park.
6.5 This programme aims to reach up to 185k school children
and over 200k family visitors annually.
In addition, the museum plans to escalate and
expand its programme of community engagement. It targets those
who live in the City's most deprived wards, offering the children
and families who live in socially and economically deprived areas
new and inspiring learning experiences which help widen experience
and contribute to improved life chances. Thinktank's access and
inclusion service has demonstrated success in attracting and engaging
new audiences, who had not previously benefited from the cultural
services on offer in the City. Thinktank believes that it has
a very real contribution to make in combating social exclusion,
by involving people in inspiring and motivating learning programmes,
building self esteem, developing new skills and broadening horizons.
In this way Thinktank can demonstrate very real benefits in fostering
positive and cohesive communities.
6.6 Thinktank Trust will be submitting a bid to the Heritage
Lottery Fund for up to 70% of the cash costs (£13 million)
of the Development Plan, identifying a potential capital funding
gap in the order of £3.5 million. The Heritage Lottery Fund
have actively encouraged Thinktank's application, recognising
both inherent merit and relevant criteria in the scheme and the
wider benefits to be delivered in terms of the context of the
City Park and wider Birmingham public. Similarly, the bid to Living
Landmarks (Big Lottery Fund) recognises the value provided by
Thinktank's family market profile and added value of access and
environmental education to be provided by linking the projects.
6.7 However, Trustees are under no illusions about the
intensely competitive pre-Olympic environment in which the Heritage
Lottery Fund is operating and it is clear that the further BCC
can go towards underwriting the 25% matched funding requirement,
the greater the chances of success, notwithstanding Thinktank's
commitment to raise the funds from external sources. Thinktank
has an excellent track record and will use its best endeavours
to raise the capital requirement. At the very least, the time
required to raise third-party funding is likely to be greater
than the period available in which to commit to deliver the project
and to ensure the City Park and Thinktank projects continue to
develop in tandem. By agreeing to underwrite the project in principle,
BCC will hugely influence the impact of the bid to the Heritage
Lottery Fund.
7. OTHER SIGNIFICANT
ISSUES
7.1 Staff reductions and operational savings 2006-07:
During the last six months Thinktank has had to
cut all non essential expenditure. There have been a number of
staff redundancies and non replacement of leavers. This has resulted
in a saving of £120K on the Trusts salaries budget for the
year. This level of staff resourcing cannot continue as all areas
are very short staffed and this is having an effect on staff morale
and motivation. This has led already to the loss of key people.
The costs of replacing these staff will be very high, in addition
to losing excellent key staff and irreplaceable skills and experience.
In addition it now impacts on our capacity to
deliver education products and services, thereby not maximising
our income and business potential.
7.2 Cash flow:
The Trust's main area of concern at present is
cash flow. Due to the operational losses over the past five years,
the overall lower than planned visitor levels and earned income,
and the increasing base fixed costs, the Trust is constantly short
of cash. This means that our level of investment in the Museum
and its staff is restricted. Marketing budgets have been cut in
halfto less than £150k for Thinktankand training
is restricted to essential health and safety activity. Lack of
cash leads to poor decision making, as short term fixes result
in long term problems.
7.3 Investment in Fundraising and Marketing:
The fundraising climate has changed significantly
over five years to become intensely competitive, with funders
increasingly prescriptive and sources more limited. Despite this,
the Trust has managed to secure and invest some £4.5m in
new product and has some significant funding partners. Funding
streams are now much more difficult to secure, and are often only
actually funded after the expenditure has taken place, which due
to the Trust's cash flow situation makes development increasingly
problematic and some sources of funding potentially unavailable.
Whilst our research shows that our products are
valued and popularour lack of marketing budget means that
we are severely restricted in our ability to communicate with
our audiences in the way we would like. Market research has recently
shown overwhelmingly positive reaction to the development proposals
but more worryingly suggests a low level of awareness.
Inherent in the HLF Development Plan is the objective
to increase the fundraising capacity of the Trust going forward,
capitalising on the development fundraising activity necessary
to secure and deliver the project. Thinktank continues to lobby
Central Government for revenue funding for science centres. (As
now happens in Scotland and Wales). The trust will be submitting
evidence to a Government Committee enquiring into the funding
of science centres in June 07, but attempts previously have not
resulted in any commitment of Central Government funds, despite
its clearly stated Science and Technology agenda.
8. IN CONCLUSION
8.1 Much has been achieved in the last five years of
operation. However, the lack of effective financial underpinning
has meant that much of the invention and expertise that might
have been applied to an altogether greater social and learning
impact has been diverted into the business of organisational survival
and financial solvency. Given the demonstrable impact of our project
and the nation's need for scientists and an enlightened population,
we argue that national recognition and central funding should
now be taken seriously by the Government.
June 2007
|