Examination of Witnesses (Questions 300-319)
MR ANDREW
ROLLERSON
7 MARCH 2007
Q300 Chairman: I think provide it
in a note.[1]
Mr Rollerson: I would be very
happy to do that.
Q301 Mr Khan: Have you been suspended
from your employment?
Mr Rollerson: I have.
Q302 Mr Khan: Since when?
Mr Rollerson: Since the day the
Computer Weekly article appeared.
Q303 Mr Khan: That was when?
Mr Rollerson: Monday 13 February,
I think.
Q304 Mr Khan: Your evidence is that
you have not retained lawyers?
Mr Rollerson: I have retained
lawyers but not for the purposes of attending this Committee.
Q305 Mr Khan: That was not my question,
my question was have you retained lawyers to do with your employment?
Mr Rollerson: Yes.
Q306 Mr Khan: Do you want to change
that evidence? My question was quite specific, have you retained
solicitors to deal with your employment and your answer was "No".
Mr Rollerson: I have not retained
lawyers at this point. I am waiting to see the outcome of the
internal inquiry within Fujitsu before I determine whether I will
do that.
Q307 Mr Khan: During the period of
time when you have moved on internally from Fujitsu, from the
post you previously held where you had an opinion worthy of being
deemed an expert to where you are now, during that period of time
where these concerns were brought to your attention, have you
brought to the attention of those now in charge of this project
the concerns brought to your attention?
Mr Rollerson: There is ongoing
debate within Fujitsu about the best way of delivering the contract.
Q308 Mr Khan: It is a really easy
question, I will ask you again. Have you brought to the attention
of those people who can do something about it and not seek publicity
your concerns?
Mr Rollerson: Two things. No,
I have not specifically sought influence on either of those two
subjects, neither have I sought publicity.
Q309 Mr Khan: Do you think that it
would be a sensible thing to do, to bring to the attention of
your employers the concerns that you brought to the attention
of these executives and these journalists?
Mr Rollerson: I went through the
official internal process within Fujitsu for gaining approval
for a talk before I delivered it.
Q310 Mr Bacon: Mr Rollerson, I have
to say you seem like a fairly unlikely folk hero and it is very
obvious from your comments that you are not comfortable in that
role, and I do not suppose when you attended this conference that
you were expecting at all to be cast in that role. When you read
the comments on the Internetand I have looked at a few
from various specialist websites that deal in health ITit
is as if somehow you were the one who let the finger out of the
dam and then a whole collective sigh of relief went around the
health IT sector. Do you think that is a fair characterisation?
Mr Rollerson: I think that is
absolutely spot on.
Q311 Mr Bacon: One comment said,
"I cannot believe there are many people who have been surprised
by what Andrew Rollerson said. Such openness and realism in those
close to health is a refreshing change". Another one said,
"It is good to hear the truth from the top at last".
Another one said, "Those at the coalface within NPFIT have
been telling their masters much of what Mr Rollerson said. Well
done to Andrew Rollerson and others for exposing the real issues",
"Kudos to Rollerson", and so it goes on. I suppose the
real issue is what is to be done to try and improve things? I
know it is difficult, but in one or two sentences can you say
what the nub is of what you think should be changed to make it
work better?
Mr Rollerson: There are two things.
One, I believe, is visionary and proactive leadership from the
business itself, from the trust, from the NHS. It is, in my view,
very much an IT-driven project and historically they have not
succeeded. There is and there will be more resistance from the
trusts if it is driven relentlessly along an IT path. I believe
it is essential that the trusts are engaged so that the ultimate
aim of the programme, which is the enablement of the transformation,
the NHS, can be realised.
Q312 Mr Bacon: Do you think trusts
are more likely to be engaged if they are installing systems they
want?
Mr Rollerson: I think that would
be true.
Q313 Mr Bacon: In other words, to
get ownership, that is really what you would think of almost as
a precursor. If they do not like what is being foisted upon them,
they are less likely to be engaged, and if they want the systems
that they are being offered they are more likely to be. That would
be fair, would it not?
Mr Rollerson: I think it would
be fair, but it is essential to engage the trusts in the discussions
about why the national programme is the way it is and how it needs
to be the way it is to achieve what it is trying to achieve. I
do not subscribe to the view that the fragmented approach of before
with a myriad of suppliers would have led to the possibilities
of achieving what we are about to achieve.
Q314 Mr Bacon: Do you think there
is a balance that might provide a sensible way forward, not necessarily
with a myriad but from a framework agreement, a panel of proven
suppliers, where you have a balance between a central setting
of standards and local choice, subject to compliance with those
common standards?
Mr Rollerson: That is one potential
way forward, but within the current contract the trusts have the
ability to contract through the suppliers for additional services,
so there are many suppliers engaged but they are now focused through
the LSPs.
Q315 Mr Bacon: In terms of the core
systems that they take, they do not have a regular choice, do
they? With Fujitsu they have to install Cerner Millennium; if
it is any of the three clusters now with CSC they have to install
iSoft Lorenzo, assuming iSoft Lorenzo eventually gets developed.
That is correct, is it not?
Mr Rollerson: It is correct, yes.
Q316 Mr Bacon: So as far as the core
system is concerned, they have to go with that one?
Mr Rollerson: Yes.
Q317 Mr Bacon: The managing director,
Mr Peter Hutchinson, who wrote to the Committee, describes you
as: "nor is he a senior executive of the company". If
you led a team of 18 healthcare consultants, does that not make
you quite a senior manager?
Mr Rollerson: A senior manager,
yes, but not an executive.
Q318 Mr Bacon: So that is a definition
of the executive committee of the company?
Mr Rollerson: Yes, I am not on
the executive committee.
Q319 Mr Bacon: But you are a senior
person within Fujitsu?
Mr Rollerson: Yes.
1 Note by witness: The list of names of people
with whom I have regular contract is as follows: Peter Loomes,
Peter Karran, Emily Ryder, Jo Box, Dwayne Dawson, Clive Tomsett,
Roy Dainty, Anjanish Sharkhar, Kathy Wallis and Kenny Dalton. Back
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