62. Memorandum submitted by the Ergonomics
Society
1. ERGONOMICS
AND THE
ERGONOMICS SOCIETY
Ergonomics is concerned with the interactions
between people and technological systems. The ergonomist is involved
in the design of human tasks and jobs, the usability of equipment,
procedures and training for human tasks, management and organisation,
and the general working environment. In effect, this is the practical
application of the knowledge and methodologies of the human sciences
(psychology, physiology, anatomy) to the design of systems. The
understanding of human behaviour, with some emphasis on human
error, contributes to assuring the desired performance of a system
that includes humans, equipment, procedures and processes.
The objectives of ergonomics are improved performance,
reduced human error, greater job satisfaction and reduced risk
of injury. Typical applications of ergonomics principles and techniques
are in systems of transport, industrial processes, communications,
and computerised operations. Ergonomics is applied across a spectrum
of activities, ranging from high-hazard environments to more routine
undertakings. The synonym "Human Factors" sometimes
is used in place of "Ergonomics".
The Ergonomics Society, founded in 1949, is
the professional body of ergonomists, with an international membership
in excess of 1400 practitioners in the field. Its aim is to promote
the awareness, education and application of ergonomics in industry,
commerce, the public sector and government. It maintains professional
standards and a Register of Ergonomics Consultancies.
2. THE SOCIETY'S
RESPONSE TO
THE DRAFT
BILL
2.1 General
2.1.1 The Society welcomes the general tenor
of the Draft Bill, that is, to replace the current "identification"
principle by exposing "management failure" in organising
and/or managing the activities of the organisation. There is considerable
evidence that such management failures are a key feature, and
often the dominant feature, in the causation of serious accidents.
Over the past twenty years, ergonomists, and other specialists
in human aspects of technology, have changed the focus of accident
investigation and prevention, from concentrating solely on the
individuals immediately involved, to much broader analysis of
the organisational context. The now established phrases "management
of safety" and "safety culture" represent this
approach. Typically, the immediate actors in an accident scenario
are dependent on the design of equipment, procedures, documentation,
and training which may be inimical to the demands of a particular
situationThe ultimate responsibility for the design of
such support lies with management.
2.1.2 The Society welcomes also the extension
of the scope of the Draft Bill, to include the Crown and other
government bodies. Such bodies often have considerable responsibility
for potentially hazardous situations, and it is proper and fair
that they should be subject to such a Bill, along with commercial
enterprises.
2.1.3 The Society commends the "Power
to order breach etc. to be remedied" (Sec. 6 of the Draft
Bill). This will make a constructive contribution to future safety,
both for the organisation concerned and, through publicity, for
cognate organisations. However, please note our further recommendation
in 2.2.7 below.
2.2 Requests for further consideration by
the Government
2.2.1 Clauses 4(1)(c) and 4(4) of the Draft
Bill: The Society notes the exclusion of "exclusively public
function", and recommends that this be considered further.
In order to make the application of this legislation as comprehensive
as possible, such activities should be included.
2.2.2 Clause 4(2) of the Draft Bill: Similarly,
the Society recommends that the exclusion of "matters of
public policy" be reconsidered. The Draft Bill cites, as
justification, that such processes involve the allocation of resources
and the weighing of competing interests. Such issues of resource
allocation and other matters are not unusual in the management
of safety in commercial and industrial contexts, and so we cannot
accept this as an argument for excluding "matters of public
policy".
2.2.3 Clauses 10(1) and 10(3)(b) of the
Draft Bill: The Society accepts the exclusion of combat operations
by the armed forces (Clause 10(1)), but it is concerned that the
definition of combat operations includes associated training (Clause
(10)(3)(b)). Such training should be designed so as to avoid excessive
risk to the participants, and hence should not be excluded from
the compass of the Draft Bill.
2.2.4 Clause 1(2) of the Draft Bill: The
Society is concerned by the exclusion of unincorporated bodies,
as implied in Clause 1(2) of the Draft Bill. We note the arguments
set out in paras. 41-43 (pp. 15-16) of the Introduction to the
document, and the assurance (para. 43) that the matter will be
kept under review. Nevertheless, the intent is to include police
forces (para. 44). We believe that there are many more unincorporated
bodies, with extensive management structures and with responsibilities
for safety of staff and others, which ought to be included in
the proposed legislation.
2.2.5 Section 5 of the Draft Bill: The Society
is concerned also by the exclusion of "corporations sole".
We see that note 42 (p. 41) of the Explanatory Notes implies that
corporations sole will continue to be subject to the legislation
on gross negligence manslaughter. It seems possible that some
such entities have support personnel necessitating safety management
systems, where the cardinal principle of the Draft Bill has application.
Thus, the exclusion of corporations sole should be re-considered.
2.2.6 Clause 1(4) of the Draft Bill: We
are disappointed by the restriction of sanctions to a fine only.
We note the Introduction's history of previous consultations on
individuals' involvementwe are very sympathetic to the
Government's previous view, that the deterrent force of the proposed
legislation would be weakened by a lack of punitive sanctions
against company officers. Notwithstanding the continuation of
the legislation on gross negligence manslaughter, we urge re-consideration
of individual prosecution and/or disqualification of the responsible
company officers where corporate manslaughter has been proved.
It is arguable that company officers may feel insulated, as individuals,
by the proposed Bill in its present form.
2.2.7 Section 6 of the Draft Bill: We welcome
the "Power to order breach etc. to be remedied", but
we are convinced that this section must contain also provision
for the involvement of HSE or a similar body, to track and approve
the "remedial steps" taken by the convicted organisation.
2.3 Responses to specific questions in the
document
2.3.1 Definition of "a senior manager".
The Society accepts the arguments in paras. 25-31 (pp.12-13),
and has nothing to add. However, it would be helpful if such discussion
were to be made available in a supplement to the Bill, such as
a code of practice.
2.3.2 "Gross breach and statutory criteria"
(paras. 32-33, pp. 13-14) We judge that the definition of "gross
breach" as ". . . conduct falling far below what can
reasonably be expected." is still rather vague. Indeed, the
qualification "far below" seems unaccountably lenient
for a Bill that focuses on incidents where death has occurred
in a work situation. Analysis of such incidents shows often that
fatal accidents result from an interacting array of organisational
failings, where the array could have been foreseen and defences
planned. Furthermore, effective management of safety requires
continuing awareness and monitoring of likely hazardous situations.
Thus, we would recommend a more comprehensive and stringent formulation,
such as". . . conduct, particularly in failures to
plan, resource, execute, and monitor safety systems and procedures,
that could reasonably be expected to subject employees or others
to unacceptable risk."
Rather less important, we feel that clause 3(2)(b)(iii)
is superfluous. The motivation for the breach is irrelevantonly
the duty of care is pertinent. Indeed, there might be sources
of motivation other than profit,
2.3.3 "Statutory criteria" Further
to the above comments, we accept that the inclusion (Clauses 3(2)
and 3(3) of the Draft Bill) of reference to statutory criteria
is helpful. However, there is a very wide range of guidance on
safety and ergonomics, in addition to statutory documents. The
Bill, or supplementary information, should acknowledge this, and
reference might be made also to "any other relevant legislation
or guidance'. We suggest that HSE could advise on the range of
eligible publications. Other specialists, such as The Ergonomics
Society, also might help in this.
2.3.4 Fines for Crown bodies? (para. 53,
p. 18) We accept that such fines would serve little practical
purpose. The imposition of remedial orders, and the attendant
publicity, would be much more effective and fitting. Please note
also our comments at 2.2.6 above.
2.4 Further recommendations
2.4.1 Ergonomics as applied to the design
of equipment, procedures, tasks, training, working environments,
and organisational issues makes a cardinal contribution to safety.
This should be emphasised in the Bill, if allowable, but certainly
in any supplementary codes of practice or guidance notes.
14 June 2005
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