24. Memorandum submitted by Risk Frisk
Ltd
To structure our comments we have posed several
questions, some taken from the recent Institute of Directors Seminar,
plus some of our own.
In general terms we have assumed that a duty
of care is owed by the business to employees or others affected
by its activities.
Our general themes are that:
1. The basis of the new offence must
be clear. Relying on case law to identify how the tests will work
in practice is not sufficient.
2. There is a need to "sell"
the new offence to business so they appreciate the real motives
behind the bill and what is covered and what is not. The need
for a "conscientious approach" to health & safety
must be spelt out; otherwise businesses will not know what is
expected of them, different to what they are doing now.
IS THE
DEFINITION OF
THE TERM
"SENIOR MANAGER"
CLEAR?
Yes, we believe soas far as it can be.
The wide variety of different organisational structures and responsibility
allocations are too numerous to describe in specific terms; so
a general explanation is necessary. We believe that the tests
currently included are valid:
Play a role in making management
decisions about, or actually managing, the activities of the organisation
as a whole or a substantial part of it.
The person to play a "significant"
role.
The person to be managing a "substantial"
part of the organisation.
The draft bill is correct in its intention to
criminalise under the new offence management failings that can
be associated with the organisation as a whole. The offence is
rightly targeted at failings in the strategic management of organisations
activities, rather than failings at relatively junior levels.
However, that is acceptable if those junior level failings are
not the result of higher level "cultures" or a de-focus
within the organisation on the management of health & safety
risks.
There is an issue regarding the responsibilities
of "senior managers", which it is being stated is not
a valid test further down the organisation. But "senior management"
within that business unit and/or the parent business may heavily
influence a decision taken further down the organisation or within
a subsidiary or division. What the prosecutors will be looking
for is a systemic failure throughout the business, and not an
individual decision by a manager at a lower level. What will be
the situation if the "senior managers" do not tackle
the clear failings within a particular part of the business, where
the actions of a "middle" manager may be contrary to
corporate policies/processes? Will a failure to act by senior
management be seen as a gross breach?
WILL THE
NEW OFFENCE
WORK SMOOTHLY
ALONGSIDE EXISTING
HEALTH & SAFETY
LEGISLATION?
Yes, we believe so, provided as outlined above,
the expected response from businesses is to create a better "safety
culture" and manage health & safety risks as part of
an overall risk management, corporate governance, business and
operational process approach, rather than a risk averse "tick
the box" approach.
Current specific requirements are as follows
and should be clearly communicated to businesses, as being very
relevant to the new offence:
HSWA Section 6 re the provision of goods and
services to others re the health & safety of those goods and
services (linked to Consumer Protection Act)
HSWA Section 7 re the responsibility of an individual
employee to take care of their own health & safety as it affects
himself or herself and other affected by their activities. What
if they do something that is outside all the businesses policies/processes/training
etc? There is also a link to Regulation 8 of the Management Regulations
re serious, imminent and unavoidable danger and what management
and employees have to do in response. Does industrial action,
including "go slows" and "working to rule"
infringe Section 7?
HSWA Section 37 re proceedings against "director,
manager, secretary or other similar officer"
There needs to be consistency in the criteria
applied by those initiating prosecution under s 37. Unjustified
and poorly judged prosecutions of managers may lead to their refusal
to accept explicit responsibility for overseeing health &
safety.
WILL THE
PROPOSED NEW
OFFENCE CREATE
A MORE
LEVEL PLAYING
FIELD?
Yes, in theory. The existing situation where
the "controlling mind" in smaller businesses is much
easier to identify than in larger businesses, hence the successful
prosecution of individual directors in smaller businesses needs
to be addressed. However, because the existing offence is not
being removed, smaller businesses will still have "two offences"
to concern themselves with; the existing offence and the new offence.
Whereas, larger businesses will "only", in reality have
the new offence to worry about.
Additionally larger organisations will be able
to apply resources to any new approach/programme that is required
in response to the new offence (see below). However, the longer
and more complicated chain of command in large organisations makes
it much more likely that unseen/unknown management failures are
in existence. A strict legal compliance approach will not identify
potential management failures.
The bottom line is whether it is clear to all
businesses what is actually required to remove the possibility
of a prosecution. The draft bill talks about gross breaches and
infers that only decisions/policies laid down by senior management
will be relevant, rather than a symptomatic system/process/technical
failure brought about as a result of senior management de-focus
on health & safety that does not discourage a de-focus further
down the management chain.
Although some do not agree with the notion of
a description of good/best practice, we believe that a clear communication
to all businesses is required if they are to understand what is
expected of them. We all know that there are a wide range of approaches
to health & safety. Ranging from at one end a complete disregard
for regulations and no actual health & safety programme at
all (apart from maybe a short "policy" copied from another
organisation or web site, but not adapted to the business), to
at the other end a full identification of how the business is
creating health & safety risks, a health & safety risk
management system that is related to the needs of the business
and the integration of health & safety at all levels and in
all aspects of the business.
Given that the draft bill says that there will
not be any additional health & safety regulations and that
any prosecutions will be related to existing requirements; at
which end of the above spectrum will "compliance" be
acceptable and the business deemed to have "done enough"
to ensure that a senior management gross breach cannot have taken
place?
SHOULD ANY
NEW LAW
APPLY EQUALLY
TO THE
PUBLIC SECTOR?
Yes, and we believe that it does. If any part
of the economy is excluded, then there will not be a "level
playing field" and the public sector should be a good/best
practice reference point for other parts of the economy. However,
in our experience the public sector adopts a more risk averse
"tick in the box" approach rather than a robust management
led "business" focused and integrated health & safety
risk management system. Going forward this type of approach will
not be sufficient.
SHOULD ANY
NEW LAW
APPLY TO
UNINCORPORATED ENTITIES
(PARTNERSHIPS, ETC)?
Yes. Unincorporated bodies eg trades unions
and charities operate significant undertakings that can create
health & safety and other risks, in the same way as incorporated
bodies. It would not be a "level playing field" if they
were excluded. As the draft bill is not imposing any new requirements,
unincorporated bodies should be currently compliant with health
& safety regulations, so no additional burdens are being imposed.
Additionally, any attempt to exclude them would be seen as a statement
that the activities of unincorporated bodies are not part of the
normal economy and should a gross breach take place that is of
no concern in the wider context. Other businesses may also decide
to "outsource" "risky" activities to unincorporated
bodies to avoid the consequences of any new offence.
IS IT
CORRECT THAT
THE PROPOSED
NEW OFFENCE
IS NOT
TARGETED AT
INDIVIDUAL DIRECTORS?
Yes, for the following reasons:
The existing law covers those breaches
related to a "controlling mind".
It is normally a management systems
failure or a failure of leadership or management commitmentpeople,
money, timethat causes a breach, not normally the actions
of a single person acting totally outside the business systems/culture/directions
etc.
If a single person, even a senior
manager commits a serious breach outside all actual/written management
systems and training/guidance given to that individual, then the
organisation should not be liable, unless it is evident that the
manager was acting as expected ie the written rules etc say one
thing, but in reality the action expected is the opposite.
SHOULD CONSIDERATION
BE GIVEN
TO MORE
INNOVATIVE PENALTIES
THAN FINES
AGAINST THE
COMPANY?
Yes and No.
No, as money talks, plus the reputation risks
and business risks are follow-on penalties anyway. As many businesses
are managed on the "numbers" onlyturnover/profit/growth
in sales etcthen hitting them with a financial penalty
will generally affect the business resultsit will almost
always affect the performance payments of the senior managers.
Yes. The draft bill makes provision for the
courts to impose remedial orders as currently. But, specific actions
should be required eg to agree a plan of action and submit it
for approval to the appropriate regulatory body. However, that
would run the risk of those saying "ok" to the action
plan eg HSE not being able to subsequently take action against
that business if a breach occurred in the future. No two cases
are alike, but it is possible to foresee a situation where the
business has implemented everything that was agreed with the regulator,
but then another serious breach occurs. That would place the regulatory
authority in a very difficult position.
The action plan must not be just "comply
with regulations", but should approach the situation from
a strategic risk management point of view, placing the management
of health & safety within that business on an equal and integrated
footing as with all other business processes. But do the regulators
across the board understand what a strategic and integrated approach
means and what actual "actions" should be prescribed?
Additionally the "actions" should not just be related
to the serious breach but should take a broader view looking at
the way that the business is managing it's health & safety
risks at a corporate/senior management level for the whole business.
A reactive action plan responding just to the serious breach is
not appropriate.
WILL THE
CREATION OF
A NEW
OFFENCE OF
CORPORATE MANSLAUGHTER
RAISE THE
PROFILE OF
HEALTH AND
SAFETY AT
BOARD LEVEL?
Yes. Provided that the communication of what
a business has to do to comply with the new act is made clear.
See above. Leaving it unclearrelying on the wording of
the actis not satisfactory, as businesses will only learn
what is required as a result of case law ie a reactive approach,
rather than a positive pro-active approach. It is stated that
the purpose of the bill is not to increase the number of prosecutions,
but to encourage businesses to manage health & safety risks
so that serious breaches (and therefore deaths etc) do not occur.
However, without a clear description of the types of controls
and management systems principles that are expected eg a strategic
health & safety risk management approach, rather than a risk
averse, "tick the box" approach, then businesses will
not understandand will not take steps to undertake the
additional actions expected.
We question however whether a new "Code"
is required, as HSG65 and other documents eg INDG343Directors
responsibilities; already make it clear what is required? In our
experience many, many businesses are not even aware of those documents,
yet still believe they are fully compliant. So under the draft
bill is "compliance" related to specific requirements
(eg undertaking risk assessments) or the more general requirements
spelt out in the above documents? Would it be a gross breach if
the above documents were not used to define a strategic health
& safety management system for the business or only if a particular
risk assessment was not undertaken, resulting in the risk of a
particular activity not being identified and gross breach taking
place?
The official view being expressed is that the
bill does not "create any new standards . . . it is not about
having to do different things . . . but about doing current things
differently". How a business manages and organises its activities,
with particular reference to managing health & safety risks,
is crucial. The introduction to the draft bill states "This
is important for an offence that is likely to be based on what
an organisation has failed to do". How "differently"
and what this means, needs to be spelt out, especially given the
requirements of the 1974 HWSA and the Management Regulations.
IS THE
TEST FOR
THE NEW
OFFENCE APPROPRIATE?
Yes, in theory. But it does not necessarily
require a "gross breach, for someone to die! The difference
between an "incident" (non injury accident or property
damage) and a death can be "inches" or "seconds"
or "being in the wrong place at the wrong time", especially
where the business knew that the risk existed but not at a very
high level, as "they had been lucky". However, both
an incident and a death can be caused by a management failure;
but not necessarily a gross breach.
We believe that a new concept of "gross
carelessness" should be introduced because it is not necessarily
a deliberate act/intent of the business to defocus on health &
safety, but rather a general culture within the business not to
focus on health & safety (and often other internal controls
as well) and focus on "profit, profit, profit", or something
similar. We do however, agree that the new offence based on the
current offence of gross negligent manslaughter is a valid approach,
but believe that it could be widened to include "gross carelessness".
The introduction to the draft bill states, "The
offence is (however) designed to capture truly corporate failings
in the management of risk, rather than purely local ones. It therefore
applies to management failings by an organisations senior managerseither
individually or collectively". It is appropriate to introduce
statutory criteria to assist in defining organisations culpability.
The "tests" being proposed are set
out below and we have included comment where we believe improvements
are possible:
Conduct falling far below what can
be reasonably be expected in the circumstancesthis is consistent
with current arrangements and is appropriate.
Jury must decide if there is evidence
that:
The organisation failed to comply
with any relevant health & safety legislation or guidancedoes
this mean specific or general advice? We have made the point elsewhere
that significant guidance eg HSG65 and INDG343 is available, but
would an organisation be culpable if these documents had been
not used to determine how health & risks were managed, or
only more specific legislation/guidance eg a particular risk assessment
or subsequent safe system of work had not been properly introduced?
How serious was the failure to
complythis would be very difficult to determine other than
in each case, but would not help organisations understand what
they should do in response to the new offence, as a pro-active
approach.
Whether or not the senior managers
of the organisation:
Knew, or ought to have known, that the
organisation was failing to comply with that legislation or adviceagain
not clear as to whether specific requirements or general requirements
would be included
Were aware, or ought to have been aware
of the risk of death or serious harm posed by the failureagain
not clear what general or specific requirements are relevant.
If the senior managers had an upwards reporting process that detailed
accidents/incidents and that health & safety compliance was
"ok", would senior managers be culpable if they did
not have in place a monitoring/review process separate to existing
upward reporting processes, as spelt out in HSG65?
Sought to cause the organisation to profit
from the failureas mentioned elsewhere we believe there
are two choices with this test.
1. Change the word "profit" to "benefit",
which is a more appropriate word for all bodies included under
the draft bill.
2. Delete the "test" completely as
it is not necessarily a conscious decision to de-focus on health
& safety to "profit/benefit" the organisation, that
makes an organisation culpable. For example in the case of the
Herald of Free Enterprise, was there a conscious decision to leave
the bow doors open to "profit" the organisation, or
was it a management failure that prevented warning mechanisms
being installed/repaired that allowed the doors to be open, unknown
to the captain? Would that "decision process" now fall
within the scope of the new offence? If it does not then the draft
bill "tests" need to be re-considered. In our experience
businesses mostly do not deliberately decide to put people lives
at risk and allocate resourcespeople, money, timeto
other business activities, leaving clear potential risks that
could cause accidents not controlled. The lack of focus is very
often based on the assumption, unfortunately confirmed in many
cases by the health & safety specialist, that the business
is compliant and everything is covered! Removing the test completely
would allow prosecutions in cases where no clear causal link could
be established to still proceed with a prosecution.
WILL THE
CREATION OF
A NEW
OFFENCE OF
CORPORATE MANSLAUGHTER
PROMOTE BETTER
HEALTH AND
SAFETY PERFORMANCE?
Yes, it has to otherwise the real intent of
the bill has not been realised. If, as mentioned before the actions
required as a result of the introduction of the new offence are
communicated well and businesses are clear what they have to do.
Otherwise the new offence will be seen by many businesses as another
"stick to hit them with", another burden/more red tape,
rather than a positive proactive initiative that well run and
responsible businesses have nothing to fear from. However, it
must also be made clear whether "double jeopardy" could
apply ie could the body corporate be prosecuted under the new
offence and individual directors also prosecuted under the existing
offencefor the same accident/loss.
The official view is that if a business has
adopted a "conscientious approach" to health & safety,
then that business will not be liable under the new offence. The
bill is not intended to deal with every workplace death, only
the worse cases where a business has "played fast and loose"
(our term) with the health & safety of its employees and others
to whom it owes a duty of care. But what is meant by a non-conscientious
approach? Businesses need to know what that will look like. Our
view is that a business should have to demonstrate that is has
included health & safety as part of its strategic risk management
of the business and integrated the management of health &
safety risks with its organisational, people management, business,
commercial and operational policies and processes. "Tick
the box" risk averse approaches should not be regarded as
"conscientious".
17 June 2005
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