Select Committee on Transport Fourteenth Report


6  Open access

107. The vast majority of passenger rail services in the United Kingdom are provided through franchises. A handful of services are, however, provided by open access operators, the most prominent current example being Hull Trains, which operates trains between Hull and London King's Cross.[204] Despite the very small number of services currently being provided by open access operators, the issue is seen by many as crucial to the future of franchising. The decision by the ORR to grant open access to a new operator, Grand Central, on the East Coast Main Line (ECML) earlier this year culminated in a High Court Judicial Review during the summer, but despite the High Court decision, serious issues remain.[205]

108. An open access operator does not enter into a contract with the Department for Transport, does not have to comply with any service specifications, receives no subsidies, pays no premiums, and bears the full range of risks involved in the enterprise themselves. Like franchised operators, open access operators pay to access the rail infrastructure. But where franchised operators pay both fixed and marginal charges to Network Rail, open access and freight operators pay only marginal charges.[206] The only requirement that must be met if authorisation is to be granted to set up an open access passenger rail service is that the Office of Rail Regulation is satisfied that there is a valid business case for the operation. This means that sufficient track capacity has to be available, and that the proposed service genuinely fills a gap in the market, generating new custom and revenue, without extracting unreasonable amounts of revenue from franchise operators serving parts of the same route.[207] Abolishing open access completely would require agreement at European level because EU legislation requires Member States to ensure fair mechanisms whereby operators who wish to access the rail network on a marginal basis can do so.[208] It is also required that freight services are run on the basis of open access across the network.[209]

109. The case which has caused the issue of open access to rise to the very top of the passenger rail franchising agenda was the award of paths to a new open access operator, Grand Central (as well as extra paths to an established open access operator) on the ECML. Grand Central was allocated paths for three daily return services between Sunderland and London, and Hull Trains was allocated one extra daily return service between Hull and London.[210] Network capacity is severely constrained on ECML, and at the time, it appeared that GNER's application to run five extra daily London to Leeds return services on the ECML would be rejected, despite the fact that the increase in daily services between London and Leeds had been a central part in GNER winning the re-franchise for the ECML the previous year.[211] The open access award thus meant that GNER was unable to fulfil its contractual obligation to the DfT. Apart from being unable to fulfil its own contractual obligations, GNER believed that it would be competing with Grand Central on unfair terms because Grand Central would be paying significantly lower track access charges and would also be able to extract fares revenue through the centralised system of allocating revenue to operators. GNER believed that the ORR had failed to apply the regulations correctly, and therefore initiated the Judicial Review mentioned above. GNER's principal claim was that Grand Central was given favourable conditions amounting to an illegal state aid.

110. The High Court rejected the case, ruling that the ORR had applied current regulations correctly. Following a capacity review by Network Rail, ORR has subsequently announced that there is sufficient capacity on the line to accommodate both open access operators as well as GNER.[212] However, GNER, which is already falling short of its expected revenue just 18 months into its franchise contract, is now apparently considering whether to bring the case to the European Court of Justice.

Benefit to passengers

111. It is widely held that an element of competition through open access is beneficial to passengers, provided that a level playing field exists.[213] The most important passenger benefit is the provision of rail services to regions and towns that are poorly served by the franchised industry. Railfuture Northeast highlighted the fact that rail connections serving Hull had improved dramatically in terms of quality as well as quantity with the advent of the open access operation.[214] Other important benefits to passengers included greater freedom to innovate and experiment with new services. Railfuture Northeast concurred with open access operators that the highly specified nature of franchise agreements left little room for franchise holders to innovate and experiment with new services, therefore making the role of open access operators all the more important.[215]

112. Where clear gaps in rail services can be identified, open access is good for passengers. Open access operators identify neglected opportunities where franchises leave communities poorly served. If the basic infrastructure already exists, it can only be a bonus to passengers and taxpayers that open access operators step in to fill such gaps with unsubsidised services. The possibility of bidding for open access to neglected routes is open to companies that operate franchises just as well as anyone else, and despite the issue of capacity, it is surprising that this opportunity has not been used more frequently by established franchising operators.

The effect of open access on network strategy and coordination

113. Where open access operators are able to take up space on the network, there is a danger that the coherence of the network and the strategy for its future development could be thwarted. As outlined in paragraph 28 above, the SRA developed an industry planning framework creating a direct link between the strategy for the network at regional and national levels on the one hand, and franchising specifications and open access decisions on the other.[216] The ORR had been obliged to take this industry planning framework into account when reaching decisions on open access applications. Mr Steer suggested that this obligation had been abandoned with the demise of the SRA and there was now a lack of coherence and coordination between the decisions of the Department for Transport (DfT) in awarding franchises, and the ORR in granting open access paths. This needed to be remedied by the Department setting out a strategic plan not only at a general policy level, but down to the level of individual routes. The DfT should, it is argued, make clear what open access opportunities might be considered on individual routes through its input into Network Rail's Route Utilisation Strategies. The ORR should, in turn, be obliged to "reflect these strategies in its decisions."[217] This would aid the coherent planning for the network, and it would enable bidders for franchises to evaluate more accurately the risk of open access being granted and to price this risk into their bids.

114. Rail services need to be planned and coordinated. It is crucial that all decisions on access to the network cohere into a long-term strategy optimising the passenger benefit of the network. This is all the more true for parts of the network where capacity is scarce. Whilst open access services can bring significant benefit to passengers on some routes, it is imperative that such access is not allowed to reduce the capacity and jeopardise the efficiency of the network as a whole.

115. Mr Yeowart, the managing director at the open access company Grand Central, also acknowledged the importance of coordination between franchised and open access services, though he only went as far as the coordination of timetables, giving passengers the best possible connections between routes operated by the different types of companies.[218] Where open access is granted to the network, the ORR must ensure that timetables are coordinated between open access and franchised operators so that passengers reap the full benefits of the services available.

116. Any discussion about the future of open access operations on the rail network is academic if the track capacity is not available. It is widely acknowledged that many parts of the network are approaching saturation point,[219] and therefore paths granted to open access operators in those areas could result in fewer paths being available to franchised operators. The case of Grand Central demonstrates not only the severity of capacity constraints on some parts of the network, but more importantly the apparent lack of coordination between institutions at the heart of the rail network. It is a very serious flaw that open access decisions appear to be made without due regard for overall network strategy and existing contractual obligations. We appreciate the importance of the ORR acting as an independent regulator, but decisions about network access must never be made in a vacuum. We recommend that the ORR and the Department for Transport establish clear lines of communication about network capacity and access, and the scope for extra paths to be allocated, be it to a franchise or an open access operator.

Effect on franchises

117. One of the most crucial issues about open access is the way in which it affects franchises operating on the same part of the network. Whilst franchised operators were not generally opposed to open access operators per se, many of them expressed deep concerns about the way in which open access rights were awarded and what they perceived to be anything but a level playing field.[220] There are several aspects to the argument that open access operators have unfair advantages over franchised operators, but two of the more important are financial. First, it is alleged to be unfair that, like freight operators, passenger open access operators pay only marginal costs to Network Rail whereas franchise operators pay both fixed and marginal costs. Second, the distribution of fare revenue among train operators through the ORCATS[221] system may lead an open access operator effectively to extract revenue from franchised operators stopping at some of the same stations.[222]

118. The costs of rail infrastructure are charged to train operators in several different ways, marginal and fixed costs. All train operators pay a share of marginal costs, but only franchise operators pay a share of the fixed costs. Marginal costs largely reflect direct running costs such as electricity and wear and tear of track and other infrastructure. They consist of: variable usage charges, traction electricity charges, electrification asset usage charges, and capacity charges. Fixed costs effectively cover the difference between Network Rail's costs and its income from marginal charges and direct grants from Government bodies. In other words, fixed charges help to pay for investment.[223] In the recent High Court Judicial Review, GNER said that "the fixed track charge amounts to approximately 60% of its overall track access charges. In 2005/2006 it amounted to £60.5 million, and this will increase to £127.5 million (equating to £10.81 per train mile) in 2006/2007."[224] Many witnesses believed that this involuntary difference in cost base created a playing field which is anything but level.[225]

119. The majority of rail tickets are 'inter-available' which means that they are valid for use on the trains of more than one operator. For example, on the Leicester to Leeds route, passengers might choose to travel on any combination of services provided by three different operators.[226] There is no record of the passenger's actual choice of service operator, so unless a very restrictive fare was chosen, there is no way of knowing which operator actually carried the passenger. As a consequence, a central industry model, ORCATS,[227] is used to compute the allocation of fare box receipts to the different operators on a route. To do this, assumptions are made about the most likely choices of passengers. It is assumed, for example, that passengers are more likely to choose a faster, more frequent service than a slower, less frequent one if their ticket allows.[228] This system is vital in facilitating passenger choice, but it also potentially enables a new operator on a route to extract revenue from existing operators, thereby significantly altering the financial circumstances of the franchise. In the case of Grand Central operating on the East Coast Main Line, much of the argument hinged on the extent to which the Grand Central services would be predatory in extracting revenue from GNER.[229] The Grand Central route is due to call at York, and as a result London to York revenue will be divided between GNER and Grand Central on the basis of timetable frequencies, The current ORCATS model means that irrespective of which operator carries the passengers, the revenue will be divided between them on the basis of the timetable.

120. The current system places the risk that a successful open access operator will extract premium and growth potential from an existing franchise squarely with the franchise operator.[230] This is surprising given the limitations on risk transfer to franchise companies in other areas discussed in paragraphs 17 to 25. The Chartered Institute of Logistics and Transport argued that "since the risk [of a successful open access bid] is not easily quantifiable this risk allocation is likely to result in a risk premium (i.e. increased subsidy or reduced premium). This would be avoided if DfT agreed to take the specific risk of revenue abstraction separately."[231]

121. Unlike many other and more predictable risks, the risk that a successful open access bid will reduce the 'fare box' and limit track access of an incumbent franchise falls entirely with the franchise operator. This makes little sense given the probable size of the risk premium that will be priced into franchise bids as a result. The risk of new open access operations should be shared between the Government and the franchise operator. We recommend such an arrangement because it would create an incentive for the Department to coordinate policy in this area more closely with the Office of Rail Regulation which grants open access rights, and to be more explicit about the open access potential in the course of the re-franchising process.


204   Ms Bonar of the Chartered Institute of Logistics and Transport reported that the number of franchised trains and open access trains run on the national network were in the region of 19,000 to 10 respectively per day. See Q 322 Back

205   GNER v. Office of Rail Regulation Back

206   An overview of the current structure of track access charges as charged to franchised, open access and freight operators can be found in: Office of Rail Regulation, Periodic Review 2008: Structure of track access and station long term charges, June 2006, paras2.10-2.16 and 2.21-2.23. Fixed costs effectively cover the difference between Network Rail's income from marginal charges and Government bodies in England, Wales, and Scotland. In other words, fixed charges help to pay for investment. Marginal costs largely reflect direct running costs such as electricity and wear and tear of track and other infrastructure. They consist of: variable usage charges, traction electricity charges, electrification asset usage charges, and capacity charges (para 2.10). Back

207   Ev 109 [Chartered Institute of Logistics and Transport] Back

208   Q 390 [Mr Kogan, Office of Rail Regulation]; European legislation also requires that where a degree of vertical integration exists, the accounts of the infrastructure business and the train operation business are separate.  Back

209   Ev 109 [Chartered Institute of Logistics and Transport] Back

210   Office of Rail Regulation: Press Release: "ORR announces decision on additional services between London and Yorkshire and the North East", 23 March 2006, ORR/07/06 Back

211   Ev 7 [GNER] Back

212   Letter from Brian Kogan, Deputy Director, Rail Markets Passengers and Freight division at ORR to Robin Davis, GNER and Barbara Barnes, Network Rail dated 8 September 2006. Available from http://www.rail-reg.gov.uk  Back

213   See for example Ev 1 [ATOC]; Ev 42 [Railfuture Northeast]; Ev 17 [Railway Forum]; Ev 132 [ORR]; Ev 5 [First Group] Back

214   Ev 42 [Railfuture Northeast] Back

215   Ibid. See also Ev 17 [Railway Forum] Back

216   Ev 195 [Jim Steer]. A similar point was made by PTEG in Ev 65 Back

217   Ibid. Back

218   Q 338 [Mr Yeowart, Grand Central]  Back

219   Q 226 [Mr Norgate, Mott MacDonald]; Ev 1 [ATOC] Back

220   See for example: Ev 1 [ATOC]; Ev 9 [Govia]; Ev 5 [First Group]; Ev 13 [National Express] Back

221   The Operational Research Computerised Allocation of Tickets to Services system which is used to divide up ticket revenue between passenger rail operators. Back

222   Ev 1 [ATOC] Back

223   An overview of the current structure of track access charges as charged to franchised, open access and freight operators can be found in: Office of Rail Regulation, Periodic Review 2008: Structure of track access and station long term charges, June 2006, paras2.10-2.16 and 2.21-2.23 Back

224   GNER v. ORR Back

225   Q 324 [Professor Nash]; Ev 173 [London Travelwatch]; Ev 1 [ATOC]; Ev 7 [GNER] Back

226   The three operators are: Midland Mainline, GNER and Virgin Trains. Depending on the choice of service providers, the interchange can be made at Doncaster, Sheffield or Derby. Back

227   ORCATS is the Operational Research Computerised Allocation of Tickets to Services system Back

228   AEA Technology: Station Usage 2004/05: A Report for John Larkinson, Office of Rail Regulation, Project Number 2058, Appendix A: Overview Of The ORCATS Allocation Process Back

229   Ev 7 [GNER] Back

230   HC Deb, 18 May 2006, col 1129W indicates that, with the exception of the Trans Penine Express in 2003, no franchise operator is explicitly given a guarantee or indemnity against loss of revenue arising from new open access operations on its routes. Back

231   Ev 109 [Chartered Institute of Logistics and Transport] Back


 
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