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House of Commons		 Session 2005-06
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Public Accounts Committee Publications

Public Accounts - Fourteenth Report

Here you can browse the report together with the Proceedings of the Committee. The published report was ordered by the House of Commons to be printed 7 November 2005.


Contents


Terms of Reference

Report

Summary

Conclusions and recommendations

1 Understanding consumers

2 Handling complaints

3 Representing and advising consumers

4 Reducing costs

Formal minutes

Witnesses

List of written evidence

List of Reports from the Committee of Public Accounts Session 2005-06

ORAL EVIDENCE
Wednesday 19 January 2005

 
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Prepared 29 November 2005