Annex F
THE COMPENSATION AGENCY (HC 271)
The Committee raised a number of questions relating
to its May 2004 recommendations on the Compensation Agency. These
are addressed, in the order presented, below.
Targets for processing claims
What progress has been made in reviewing targets
for processing claims under the new Tariff Scheme? (Recommendation
2, page 17)
During 2004, the Agency has made progress in
clearing the claims backlog, which was associated with the Tariff
scheme's initial teething problems. In addressing the situation,
the Agency has refined its operating practices, including: introducing
an initial eligibility sift, re-structuring its administrative
support and refining internal in-year targets. This has resulted
in an increase in the throughput of cases, up from around 500
to 650 per month.
In addition, the Agency has worked closely with
NIO staff to develop new performance targets, focused on capturing
activity and outcome data. The revised targets will be incorporated
in the Agency's business plan for 2005-06.
Recovery of compensation
The result of a judicial review was awaited before
the restrictions on recovery powers was to be taken forward. Are
the Department and the Agency in a position to move forward yet?
If so, can the Department say what progress has been made? (Recommendation
4, page 17)
The judicial review referred to in the NIO's
July update to the Committee is still in prospect. However, the
nature of the request for judicial review has changed and it is
now unclear as to whether this will proceed.
The overall policy was re-visited earlier this
year and, in the light of legal advice, the Agency has now alerted
its staff to the dangers of fettering its discretion in this policy
area. Such discretion enables staff, in exceptional cases and
where there is a strong likelihood of success is obtaining a recovery
order, to take steps to seek re-imbursement. In practice, the
number of such cases arising in an individual year is expected
to be very small.
The Committee has expressed great concern that
child sex abuse victims were being unintentionally debarred from
claiming compensation because of flaws in the law. The Department
undertook to "again examine" the relevant legislation.
What has been the result of the Department's examination? (Recommendation
5, page 15)
A working group, chaired by a senior official,
has been established and is progressing the review. Legal advice
has been obtained from the NIO's Senior Legal Advisor and opinion
from Junior Crown Counsel. Officials have also met Home Office
officials and are seeking to scope the effect of the current legislation.
This work should be completed over the next few months and the
Minister would hope to be in a position to give the Committee
advice on the review's outcome in the spring.
Can the Department update the Committee on the
review into the Criminal Damage Compensation Scheme? Has the issue
of providing cover for terrorist related incidents been explores
with the insurance industry? (Recommendation 8, page 18)
The review, inter alia, included discussions
with the insurance industry. The review report, which is now being
considered by Government, covers the possibility of a greater
involvement of the industry in the coverage of terrorist cases.
The Minister would hope to be in a position to give the Committee
advice on the review's outcome once the Government has arrived
at its conclusions on the way forward.
The Department in its response to the Committee
has said that all compensation schemes were "currently under
review". Are the Department able to share with the Committee
the emerging results of that review? (Recommendation 11, page
18)
The reviews have all reached their final stages
and are the subject of discussion within Government. The Minister
will be happy to share the reports and the Government's conclusions
with the Committee at the end of this process.
Is the Department fully satisfied that the Agency's
procedures for forecasting resources are robust and that the present
forecast of financial resources for 2004-05 is realistic? (Recommendation
13, page 18)
The Compensation Agency now has sufficient experience
of the new Tariff scheme to enable it to more accurately forecast
likely out-turns. The Agency's forecast of its resource expenditure
for 2004-05 has been critically reviewed in both the August and
December Monitoring rounds, and come in close to prediction. The
Agency has further engaged with the NIO to ensure that there is
a better corporate understanding of the determinants of the Agency's
overall resource expenditure.
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