DISPOSAL OF EFFECTS
362. Many of our witnesses from the families, both
in the formal evidence sessions and the informal meeting stressed
the suffering they had been caused by the manner in which their
children's belongings had been returned.[577]
The main complaints related to items not being returned; and the
manner in which those effects that were returned, had been delivered.
The items that were not returned included expensive pieces of
electrical equipmentwhich were assumed to have been stolen
from the deceased, as well as personal items such as deodorant.[578]
Such apparently mundane items are importantas Mrs Farr
told us "they do not send half bottles of aftershave back
that is the smell of your child. You need that
".[579]
Private letters were also not returned in some cases, along with
photographs and other papers.[580]
363. The families told us of several problems with
the return of personal items. Mrs Higgins told us that when her
son, Aled's possessions were to be returned from Germany she had
waited in all day for the delivery, which did not come. Her son's
possessions were eventually left in a box on her neighbour's doorstep.
There had been no inventory listing the contents of the box, and
many items were missing, including her son's watch. When Aled's
watch was returned, she told us that it had not been cleaned and
was still covered in blood. The parents of Pte Collinson had had
no notice of the return of their son's possessions.[581]
Several of the parents, including Mr and Mrs James referred to
items missing, including their daughter's diary.[582]
All of the parents said that there was no inventory provided with
the personal items, and that the items appeared to have been "thrown
into the box" rather than being packed with any care.[583]
Several of the parents referred to other items missing, or the
wrong items being returned.[584]
For example, Mr Collinson told us:
James had just passed his driving test and he
was very proud of that, and as parents we never even got the chance
to see his full driving licence, they took it upon themselves
to destroy it. [
] his iron was missing, his radio was missing;
a lot of his belongings were not there.
His wife added:
I think it would be fair to make the point though
that some weeks after that we made a bit of a noise about the
condition of James's things when they came back, and so we got
a letter from Colonel Laden, who was the Commanding Officer at
Deepcut at the time, assuring us that the same thing would never
happen again; that the Army were going to make changes and that
they would be much more considerate in the way that they returned
the belongings of the deceased.[585]
364. The procedures for return of belongings were
revised in 2000 following complaints from bereaved families.[586]
Items such as partly-used aerosols are now to be returned to the
family, as are documents such as passports. Any items that might
cause distress, such as letters from a girlfriend if the individual
was married, are to be logged and stored so that they can be returned
if requested. The deceased's clothing should not be laundered
unless requested, or required for medical reasons. The unit is
required to prepare full inventories of the personal effects.
Guidance has also been given to improve the packing and delivery
arrangements.[587]
365. The way in which personal items were returned
to those families who gave evidence to us was unacceptable and
contributed considerable additional distress. The procedures in
place at the time were clearly not followed. We welcome the improvements
in the procedures that MoD has made. It is essential, however,
that MoD not only ensure that the revised procedures are followed
in all cases, but that they are also implemented with sensitivity
and an awareness of the distress that can be caused.
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