Quality of legal advice
92. In his submission to this inquiry, Mr Justice
Ouseley (the President of the IAT) commented that:
"much of the advice and representation on the
claimant's side is of poorish quality and there is considerable
mismanagement of cases. But many do a good and committed job often
against considerable disadvantages. The Home Office Presenting
Officers are variable, and include some, particularly at the IAT
level who are very good. There is growing trend for the Home Office
to bring appeals in cases where it was not represented before
the Adjudicator. It certainly makes life difficult at both tiers
where the Home Office has not been represented before the Adjudicator.
Incidentally, there do not appear to be the numbers of experienced
HOPOs around that I am told there once were."[81]
93. His Honour Judge Hodge (the Chief Adjudicator)
stated:
"Appeal hearings are best conducted and the
system operates most fairly when both sides are represented. There
remain too many occasions when Home Office Presenting Officers
are not available because of staff shortages. Taken overall the
quality of representation available to appellants has been improving,
particularly as the [Office of the Immigration Service Commissioner]
regime and the Legal Services Commission Contracts system have
come into play. A likely result of any significant restriction
in the representation available before adjudicators will be longer
hearings and fewer cases will be able to be decided."[82]
94. The Council of Immigration Judges have also commented
that the quality of representation, on both sides, is variable:
"New Presenting Officers have been recruited
but there appears to be a difficulty in retaining them. In satellite
courts (sub hearing centres to main IAA centres) counsel have
habitually been instructed for the Home Office until now but the
signs are that the necessary funds have run out and the practice
may be discontinued. This will not assist adjudicators to complete
three to four cases each day they sit. The public interest in
fair but expeditious hearings requires that the Home Office be
represented in as many appeals as possible.
Representation for appellants can also be very variable
in quality. The Legal Services Commission does not appear to have
the resources to verify the quality of representation by solicitors
and counsel to the degree and extent necessary to ensure that
the quality of preparation of appeals is maintained. The late
instruction of counsel is a frequent occurrence. This often leaves
counsel unable to comply with their duty to the adjudicator and
to their client in terms of being able to bring out all relevant
oral and written evidence."[83]
95. The Council on Tribunals also expressed its concern
that "instances of poor standards persist" and that
"provision is somewhat patchy and inclined to be concentrated
in particular geographical areas".
96. Nonetheless, in oral evidence Judge Hodge and
Charles Blake stated that it was fair to say that the quality
of legal representation was "slowly getting better"
for litigants[84]. They
also added that good quality representation from either side made
a great difference. Moreover, Judge Hodge indicated that under
the current system, legal representation was the best way to achieve
fairness was for both sides stating that:
"If as a result of the changes, that means the
number of appellants without representation gets larger we will,
of course, manage because that is what we do, but it will have
knock-on effects in terms of the speed with which the process
takes place. I certainly think when the person is unrepresented
the hearings generally take longer and there are very big practical
problems in our jurisdiction because very few of the appellants
speak English".[85]
97. On 5 June, the Government consulted on proposals
to introduce a new system of accreditation for all lawyers and
case workers doing legally aided asylum work. This will be separate
from that administered by the Office of the Immigration Service
Commission and that already run by the Law Society. The new scheme
will be administered by the Law Society. There was overwhelming
support for this proposal in the consultation responses.
98. The Asylum and Immigration (Treatment of Claimants)
Bill 2003/04 also contains provisions to:
- Empower the Immigration Services
Commission to raid the premises of illegal immigration advisers
- Require designated professional bodies, such
as the Law Society, to comply with requests for information from
the Immigration Services Commissioner
- Establish a new criminal offence of advertising
or offering immigration advice when unqualified.[86]
99. We support the removal of poor quality, backstreet
immigration advisors from the system. We would welcome the implementation
of robust rules and procedures to ensure that solicitors and other
legal representatives are properly accredited. Under the adversarial
process the system operates most fairly when both sides are represented.
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