Memorandum by the Strategic Rail Authority
(PRF 39)
PASSENGER RAIL FRANCHISING
INTRODUCTION
1. The purpose of this paper is to assist
the Committee in its inquiry into "Passenger Rail Franchising".
2. The statutory purpose of the Strategic
Rail Authority are set out in the Transport Act 2000 and are
to promote the use of the railway
network for the carriage of passengers and goods;
to secure the development of the
railway network, and
to contribute to the development
of an integrated system of transport of passengers and goods.
3. The draft Directions and Guidance, issued
by the Secretary of State on 29 June 2001, specified the Authority's
primary objective as being to deliver the key targets in the Ten
Year Plan (Transport 2010The 10 Year Plan, published July
2000) viz
to increase rail use in Great Britain
(measured in passenger kilometres) by 50 per cent by 2010 while
at the same time securing improvements in punctuality and reliability;
to reduce overcrowding to meet SRA
standards on London and other commuter routes (that is for train
companies to plan capacity so that passengers on journeys of more
than 20 minutes can expect a seat and standing does not exceed
a prescribed level for any journeys);
to achieve a significant increase
in rail freight's share of the freight market by 2010. The Government
believes it ought to be possible to increase market share, resulting
in an 80 per cent increase in rail freight by 2010, provided the
rail freight companies can deliver improvements in performance
and efficiency.
4. In particular, the Authority is to ensure
that its strategies, including its overall strategy are consistent
with the resources available to it. These objectives take precedence
over the others set out in the draft Directions and Guidance,
which were:
to secure progressive improvements
in the performance of franchised rail services and improved levels
of customer satisfaction with the quality of stations and services;
to manage passenger franchises actively;
to take opportunities to achieve
improvements in the terms of existing passenger franchises, both
in relation to performance and otherwise;
to extend or replace existing passenger
franchises in due time before they expire, or earlier where to
do so is warranted by the potential benefits to passengers and
other users;
to carry out a National Passenger
Survey twice a year and publish a six monthly bulletin, describing,
in terms that reflect the experience of passengers, the operating
performance of franchise operators for the preceding period and
their customer satisfaction;
to keep under review the level of
regulated and unregulated fares;
to implement an improved system of
support to freight operators to replace the existing Freight Facilities
and Track Access grant schemes;
to secure increases in the capacity
of the railway to accommodate the expected growth in passenger
and freight traffic;
to develop a policy for the allocation
of capacity among users;
to ensure that rolling stock is available
so that train operators are able to accommodate expected passenger
growth in appropriate modern standards of comfort and safety;
to achieve a significant improvement
in the resilience of railway operations;
to provide leadership for the rail
industry and ensure that different parts of the industry work
co-operatively towards common goals.
STRATEGY DEVELOPMENT
5. The Government's Ten Year Plan, "Transport
2010", published in July 2000, announced an investment package,
about half of which (£29 billion) was to be provided by the
Government through the SRA and about half (£34 billion) from
the private sector including Railtrack. It is the Authority's
role to provide the framework for delivery of the rail component
of the Ten Year Plan. In its Strategic Agenda, published in March
2001, the Authority identified eight priorities and aims, which
were:
(2) more punctual, less crowded trains
(3) improving accessibility
(4) removing bottlenecks to increase capacity
(5) increasing rail freight
(6) better stations and rolling stock
(7) more resilient rail operations, and
6. Circumstances have changed significantly
since the 10 Year Plan was published, which has led to the re-assessment
of the franchise programme. In particular:
(1) the Regulator's review of track access
charges for the period 2001-02-2006-07 resulted in higher and
earlier costs for the SRA than had been budgeted in the Plan
(2) several developments in safety and accessibility
have substantial implications for the costs of the railway:
(a) the train protection system recommended
by the Uff/Cullen inquiry
(b) compliance with the EU interoperability
directive
(c) station access under the Disability
Discrimination Act (1995), the cost of which has not previously
been calculated by the industry.
(3) the changed role for Railtrack following
the Hatfield accident. The Government announced on 2 April 2001
an agreement with Railtrack, which included a £1.5 billion
advanced payment to the company, to strengthen its ability to
concentrate on operation, maintenance and renewal of the existing
network. This has led to the Strategic Rail Authority having to
accept a new and significant role for enhancement projects to
expand the network. The Authority is in consultation with Railtrack,
DTLR and the Treasury, to develop an alternative funding and procurement
framework for this purpose (see paras 14-19 below).
(4) the limited numbers of skilled engineering
staff, particularly on the signalling side, identified by Railtrack
as a significant constraint on project development and implementation
7. Together, these require re-appraisal
of what can be achieved in the short to medium term. In particular,
the expectation of £34 billion private sector investment
assumed that Railtrack would be in a position to raise and contribute
a substantial proportion of this, the remainder being raised principally
by the ROSCOs and the train operating companies based on longer
term franchises. Given Railtrack's withdrawal from funding network
enhancements, alternative sources of private sector capital will
have to be found. In addition, some means of funding continuing
development works will need to be found until these new arrangements
come on stream. Through the establishment of joint ventures, described
in paras 17-19 below, the SRA is seeking to take forward the role
of raising private finance that would previously have been undertaken
by Railtrack.
FRANCHISE POLICY
8. The draft policy statement, "Passenger
Rail Franchising", which the Secretary of State issued on
16 July 2001, does not preclude the replacement of existing franchises,
nor does it prescribe the length of franchises. The Secretary
of State has however, made clear that he wants the Authority to
concentrate on earlier improvement of services for passengers,
either by negotiating short two year extensions (for which the
terms of existing franchises provide), or through more pro-active
management of the existing franchises to complement longer term
developments for passenger benefits. The policy generally separates
the passenger benefits which are more directly within the control
of the train operating companies and therefore deliverable through
franchise agreements from the development of major infrastructure
enhancement projects, which now depends on Railtrack's former
role being assumed by third parties as explained below. Railtrack
will proceed with projects to which it was already committed,
notably the Train Protection Warning System (TPWS) and Cross Country
and West Coast Main Line upgrades, and some longer-term franchises
with major infrastructure elementssuch as Chilternwill
still be arranged.
9. The approach will need to be kept under
regular review and opportunities for further developmentincluding
longer term replacement franchiseswill need to be considered
once the present franchise terms (including extensions) are close
to expiry.
10. The Authority has carried out a full
review of each franchise in the light of the draft Directions
and Guidance and of the draft franchise policy statement and has
recommended to the Secretary of State a way forward on each. There
are currently 25 franchises. On some of those, negotiations are
already underway for longer-term replacement and the draft policy
statement expressly acknowledged that new long-term franchises
should be concluded for Chiltern, South Central and South West
Trains. An extension to twelve years had already been agreed with
Midland Main Line; an extension to the Great North Eastern franchise
is being negotiated; and on 14 September, the Secretary of State
asked the SRA to proceed, after consultation with the PTEs concerned,
to seek revised proposals from the three short-listed bidders
for a new Trans Pennine Express franchise.
11. Through the Rail Passenger Partnership
scheme the Authority has also been able to support to date 31
schemes valued at £38 million, including new train services
and additional rolling stock. Another 29 schemes are under consideration
with a potential value of £78 million.
12. The remainder of this paper addresses
the specific questions raised by the Committee in its Press Notice
of 23 July 2001.
How to ensure that rapid improvements in the safety,
punctuality, reliability, comfort and frequency of services are
achieved
13. Improvements in safety, punctuality,
reliability and frequency are the primary purposes of franchise
extension and replacement. Improvements to all the above criteria
are sought in the template replacement franchise agreement. Indeed,
the key elements of replacement franchises were to secure a commitment
to continuous improvement in safety and operational performance
and closer attention to better customer service. The franchise
policy statement identifies similar objectives for two-year extensions.
The need for Railtrack to concentrate on maintenance, operations
and renewals rather than enhancement and the shortage of technical
resources are constraints in the medium-term.
14. In general, modest improvements should
be achievable in the short-term through franchise extension for
up to two years if additional funding is provided. However, a
step-change in improved performance will require (on most routes)
substantial investment with development and construction phases
lasting several years and payback periods extending over decades
in line with the typically very long lives of railway assets.
How to secure investment in additional network
capacity and other improvements to meet both the long and short-term
needs of the railways and whether the sums allocated to rail investment
remain adequate in the light of events since the publication of
the Government's Ten-Year Plan for transport
15. A new approach is required, given the
changes in Railtrack's capacity to lead and finance enhancement
projects and the constraints of technical resources. This will
involve the use of Special Purpose Vehicles (SPVs) and the development
of joint venture companies (including the Authority) set up to
procure the enhancement required. In most cases it will require
the separation of major investment projects from the process of
franchise replacement.
16. There is widespread agreement that the
railway industry needs substantial enhancement investment over
coming years to address the system's failings. The present capacity
of the system is inadequate to keep up with the growing user demand
and there are well-known public concerns over the quality and
reliability of the industry's services.
17. Apart from passenger services, increased
capacity is needed to meet the targets for the growth in rail
freight. Project Development Groups have been established to take
forward projects to increase capacity and enlarge the structure
gauge on key routes from the ports of Felixstowe and Southampton.
How to provide the framework for major infrastructure
enhancement projects to be taken forward now that Railtrack is
to focus on the maintenance and renewal of the existing network
18. A new procurement and funding framework
for enhancement projects is being developed between the Authority,
the Department for Transport, Local Government and the Regions,
the Treasury and Railtrack. Under the framework that is emerging,
the Authority's responsibilities will be to determine the strategic
requirements and priorities, and to organise and control project
development activity (largely carried out by private sector partners)
and competitively procure project delivery. Whereas previously
Railtrack would develop and implement projects, either alone or
in partnership with train operators and other investors, development
and implementation will over the next few years, need to be carried
out by Enhancement Companies (ENCOs) and SPVs respectively. This
approach has yet to be market-tested; and Railtrack's participation
will still be crucial in, for instance, providing information
on asset condition, possessions, safety cases and, it is envisaged,
taking over the completed enhancements for operations and maintenance.
19. An ENCO will be a joint venture between
the Authority and a Project Management Contractor. It would be
responsible for the project development process, funding the preparation
of detailed specification, successful resolution of statutory
procedures such as applications for TWA Orders, reference design
and tender documents and would earn its reward once a SPV was
established by competition. The SPV would fund, design, build
and, it is envisaged, transfer the completed project into Railtrack's
operational control as Railtrack's responsibility for the operation
and maintenance of the infrastructure, in accordance with its
Network Licence. Whilst there will be one SPV for each project
or programme, there will be only a few ENCOs for the whole country.
20. The framework for taking forward these
schemes will be completed and set out in the Authority's Strategic
Plan in November 2001. The Plan must persuade the capital markets
to form a positive judgement about the viability of the new framework.
How to transform the Strategic Rail Authority's
leadership of the industry, its day-to-day management of franchises
and the way in which it assesses and awards new and extended contracts
for passenger services
21. The Secretary of State's Policy statement
referred to train operators looking for the Authority to be more
prescriptive in its requirements of them. The Authority had previously
sought creative solutions from the market. This imposed a greater
burden on bidders' resources than the more conventional tendering
used for original franchises and the evaluation of bids by the
Authority was more complex and therefore time-consuming. The Authority
will now invite bids against a clear specification whilst still
allowing bidders to put forward their own additional proposals.
22. Day to day management of the railway
industry is the responsibility of Railtrack and the train operators,
but new franchise agreements will provide for closer scrutiny
by the Authority, particularly on performance and the delivery
of other franchise obligations. The Authority's new internal structure
includes three Delivery Directors (Strategic Routes, London and
South East and Regional Networks), and franchise managers have
been replaced by Rail Delivery Managers with contract support
managers. The changed roles of Railtrack and the SRA also raises
questions about the structure of the industry. The Railway Industry
Group accepted the existing structure, provided that changes were
made to simplify and improve the contractual matrix and regulation:
the Strategic Plan will address these issues. The respective roles
of the regulatory authorities (including RSL and HSE) will need
to be reviewed following the outcome of Lord Cullen's inquiry.
How to improve the poor state of industrial relations
in the railways
23. Industrial relations for individual
train operators remains a matter for each operator concerned.
Terms and conditions of employees in privatised rail companies
are matters between the unions and the management of the companies.
The Authority maintains contact with the unions on strategic policy
issues, but has no intention to become involved at company level
or to become a focus for national negotiation. It is important
that franchise agreements do not distort or unduly influence the
conduct of appropriate employee/employer relationships.
CONCLUSION
24. The Authority has developed a coherent
plan for each franchise, based on the new policy. Already, considerable
progress has been made:
(1) Heads of Terms have been agreed for a
twenty year franchise for Chiltern.
(2) Heads of Terms have been agreed with
GoVia for the South Central franchise, and the company took over
control from Connex on August 25. Key commitments on replacement
of Mark I rolling stock for this franchise have already been secured.
(3) Heads of Terms have been agreed with
South West Trains, and an order for 785 new coaches to replace
Mark I trains has been secured, Design work for platform extensions
to accommodate new and longer trains is progressing.
(4) A two year extension for Midland Main
Line has been agreed with £234 million investment committed
for infrastructure and trains
(5) A two year extension for Island Line
has been agreed
(6) An extension to the GNER franchise is
being negotiated.
(7) A detailed plan for each franchise has
been established, and put to the Secretary of State for approval
on 28 August 2001.
October 2001
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