Memorandum by Planet Practice (RI 28)
INTRODUCTION
It is always difficult, but important nonetheless
to keep under review ways in which provision for the wheelchair
user on public transport can be kept up to date and moving forward.
By looking at developments and events in recent
months certain new issues have emerged and it is widely hoped
that brief examination of some of these will be informative.
Some of the questions raised may suggest new
approaches, which shall secure answers that are quicker, clearer
and more integrated than some of what has gone before.
Some linked examples "criteria for opportunity"
show how cross fertilisation of ideas can help other parts of
the railway industry and, at the end of this memorandum three
short appendices note how further improvement would be possible
if the Strategic Rail Authority was able to guide more investment
in the right direction.
We are privileged that there are many significant
windows of opportunity meaning that direction now, leadership
now, investment now and in the future can radically improve the
lives of significant minorities in ways that benefit the majority
as well.
The experience of the Cyclists Public Affairs
Group, Planet Practice and others with specialist knowledge and
expertise is that the railway industry and even parts of the government
are inclined to view specialist needs in isolation.
While it is true that the Disability Rights
Commission and Radar communicate with other organisations dealing
with disability, they do not always co-ordinate and appraise their
needs in the company of other groups such as cyclists, or parents
with twins and double Buggy pushchairs.
In the past the British Railways Board too looked
at special needs separately. At best this usually meant that modifications
to help cyclists didn't help wheelchair users as well, or vice
verse, when they might have done so.
Users of wheelchairs and bicycles share the
same common humanity with all other passengers and like them want
to travel freely openly and universally and above all without
fuss, by themselves or in groups according to choice.
By looking at cyclists and wheelchair users
separately as much harm and set back can be caused as by lumping
their needs together as if they were identical.
By insisting that these needs are highlighted
as part of the Franchise process the Transport sub committee can
help strengthen a national determination to have a fully inclusive
railway system.
The Strategic Rail Authority is in a singular
position, by acts of omission to reinforce an unwitting structural
and institutional discrimination, or by exercising discretion
put universal access at the top of the Agenda when deciding on
replacement of franchises.
Criteria for Opportunity
Example 1: The young girl in an electric wheelchair.
The fuel crisis of late summer illustrated that
countrywide demand for cycle space was much greater than supply.
Will investment in provision for bicycle (including blind persons
tandems) be something that the Strategic Rail Authority will be
able to encourage among franchises, to secure sustainable integrated
transport policies and investment?
Will the committee encourage the Strategic Rail
Authority to recognise and plan and secure investment from all
franchise holders that will accommodate without fuss the autonomous
person choosing to use the larger heavier high tech electric wheelchairs?
Are the railways keeping up?
Criteria for Opportunity
Example 2: The blind cyclist with a tandem.
Discrimination against tandem bicycles can discriminate
against blind cyclists who can only ride a tandem.
When rail investment requires engineering works
"bus substitution" can disadvantage or often immobilise
the user of a bicycle, wheelchair or the person with a double
pushchair.
The Strategic Rail Authority has express powers
but the Disability Discrimination Act has limited application
to transport.
The statutory Consultation for the Rail Vehicle
Accessibility Regulations 1998 and the Rail Vehicle (Exemption
Applications) Regulations were heavy on detail but light and limited
as a vision for the future.
Even the existing "want here and now needs"
of Rugby supporters in wheelchairs, paraplegic basket ball and
sports teams, blind tandem riders were lumped together with other
"unusual", "rare" or "niche" "unrepresentative
groups" who all were given responses that seemed less than
understanding, yet together they formed a large constituency.
Some groups with 80 years experience or more, were not consulted
although their experience is second to none and not to be found
as readily elsewhere.
Criteria for Opportunity
Example 3: The single wheelchair user finding
"all spaces taken already."
The Strategic Rail Authority should be asked
to put "universal access" to the railway system as a
whole (including the Channel Tunnel) on an equal footing with
the provision of track signalling bridges, stations, tunnels and
communications.
It is now widely recognised that there is an
urgent need for more co-ordinated liaison between all special
user groups. Wheelchair users, cyclists, skiers.
In the past there seems to have been a determination
that such people travelling in groups were unrepresentative, that
the bicycle group had nothing to teach the wheelchair experts.
The very notion that large family groups of wheelchair users might
wish sometimes to travel together was regarded as a sort of medieval
anachronism.
Such attitudes did nothing to ensure a fair
debate in DETR or Diptac let alone among the decision makers in
Eurostar, the British Railway's Board or the Health and Safety
Executive. How can the Strategic Rail Authority help to show that
catering for groups ensures the single traveller too can travel
without fuss?
Criteria for Opportunity
Example 4: The paramount need is for investment
in rail infrastructure that will safeguard future growth in franchise
opportunities and special service provision whether freight or
passenger, particularly "Inter Regional Transport."
It is hoped that the Strategic Rail Authority
will be encouraged, in awarding franchises to make allowance and
provision for the development of services from all parts of the
UK to the mainland of Europe. This includes investment in secure
"parc ferme" sidings, passenger and baggage security
equipment and efficient ticketing systems that make services through
the Channel Tunnel more accessible for all regions of the UK and
easier to obtain.
Criteria for Opportunity
Example 5: "Inter regional Transport"
An informal association of railway professionals
funding sources and others are currently working on an innovative
and well advanced £30 million pilot project. Still in its
early stages, it will develop the rail links between the regions
of the United Kingdom and the regions of Europe using safe railway
carriages which are universally accessible to any reasonable number
of wheelchair users and which must meet the expressed requirements
of the Health and Safety Executive and the Railway Inspectorates
of France and Belgium.
At the same time, and as a complementary not
alternative service, elements within SNCF and Eurostar are examining
the possibility of charter or scheduled Eurostar Services running
direct as far as Pau in the Pyrenees, and other destinations in
the South of France.
Following on as part of this work widespread
consultation with all main United Kingdom Pilgrimage organisers
suggests that a Eurostar Service direct to Lourdes in a day is
a realistic hope for travellers from the South East region and
remains a distinct possibility.
For the remainder of the United Kingdom including
places like Liverpool, Newcastle and areas to the North including
Glasgow and Edinburgh, or even Oban, Eurostar would not fit this
bill.
For these, and the other regions away from the
London centred system, the proposed GrampianPenninePyrenees
Express running overnight would be a more flexible accessible
and less expensive alternative, based on adapting the mothballed
night-star carriages specially designed for such Channel tunnel
use.
Criteria for Opportunity
Example 6: "Current Design Technology"
Current Train design techniques (such as on
Eurostar) demonstrate that very comfortable "Armchairs"
can be made to fold down to make use of any space not occupied
by a wheelchair user. In this way there is no need for a non-disabled
passenger to have to stand for lack of a seat (hitherto this was
one major objection to greater provision for wheelchair spaces
throughout trains).
CONCLUSION
The Disability Rights Commission and the Disability
Rights Task Force still have difficulty making the case for groups
of wheelchair users to travel together in groups when and if they
want to. This is surprising, because to have done so seems to
be as good a way as any of ensuring that there is enough flexible
capacity on all trains and in all carriages to cater for almost
all degrees of usage.
It is inevitable that some people may not be
in sympathy with the idea that people with all different abilities
including users of wheelchairs may like to go, for example to
Lourdes, in family or larger groups and parties.
It must be recognised however that not to examine
and improve travel options for such people is to risk losing sight
of ways that benefit many other groups, including skiers, cyclists
and other wheelchair users who while not on pilgrimage may be
involved increasingly in all year round outward bound type activity
or sport either as holiday makers, spectators competitors or business
conference delegates.
The Strategic Railway Authority has a crucial
role in making certain that the Franchise Process must include
by design, not exclude by omission. It must not permit suffocation
because of planning which is not integrated. It must foster innovation
and a high level of service through the Franchise Process.
Mark Blathwayt
October 2000
Appendix A
Example of Discrimination the Strategic Rail
Authority can ensure is not repeated. In December 1998 Travel
Agents were informed by Eurostar Management.
(1) Eurostar trains are not available for
private Charter.
(2) Eurostar cannot accept large parties
of people who may have difficulty in leaving the train in the
event of a mass evacuation of the train in the tunnel.
(3) As a result of point 1 & 2 they are
unable even to prepare a quotation.
(4) "If they were able to offer 1, 2
3 above a strict check would be made before boarding the train
to ensure that the guidelines concerning slow walkers wheelchairs
etc, were followed and that we obeyed the regulations to the letter.
Any excess disabled/handicapped would be refused, which would
not be too big a problem on a schedule to Paris but would of course
on a charter to Lourdes."
Appendix B
Recent events and the 10 year plan
(1) On 16 September 2000 in a pioneering
move Hertfordshire Rail Tours chartered a Eurostar which ran direct
from Waterloo to La Rochelle and return.
(2) On 12 October 2000 SNCF and Eurostar
in Paris released details of a scheduled service from Waterloo
to Bordeaux direct.
(3) Later on 13 October SNCF insisted that
although more hotels than in any other town in France were to
be found there SNCF would not be seeking to run trains direct
from anywhere in the United Kingdom to Lourdes. This despite latest
indications that 80 per cent of the major pilgrimages would anticipate
using such a service, making it profitable provided numbers of
wheelchair users could travel in parties concerned.
Appendix C
It is a paradox that some examples of local
suburban train units, which were never designed to be wheelchair
accessible and are not, none the less have been built with sections
which have pairs of seats either side of a central aisle wide
enough for a wheelchair. Elsewhere in the carriages the layout
is three seats on one side of the train, a pair of seats on the
other side of an aisle that is too narrow for a wheelchair. There
can always be innovation and flexibility in design.
What this illustrates is that there is never
one way of designing interior train layouts. However, there is
always one question that bears repetition. Is universal access
seen as an integral part of good design or simply as a bolt on
or extra?
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