APPENDIX
Letter to the Chairman of the Committee
from The Rt Hon Dr John Reid, MP, Secretary of State for Scotland
Last July, your Committee published its report on
"Tourism in Scotland". Following the transfer of devolved
functions to the Scottish Parliament on 1 July, including
functions in relation to the Scottish Tourist Board, much of the
content of the Committee's Report fell to the Scottish Executive;
and Henry McLeish, Minister for Enterprise and Lifelong Learning,
issued a statement on 27 July welcoming the report and noting
that it would be taken into account in the STB's review of its
strategy for promoting tourism. The outcome of that review was
published in February in a "New Strategy for Scottish Tourism".
At the same time, your report included a number of
recommendations in relation to matters which were still reserved
to the UK Parliament, and others which recognised the need for
continued co-operation between UK and devolved Scottish bodies
in the interests of the tourist industry in Scotland. With the
publication of the Scottish Executive strategy, I am writing to
respond formally to your Committee's report. I regret that this
response has been so long delayed.
The "New Strategy for Scottish Tourism"
sets out a vision for the tourist industry in Scotland. It reviews
the performance of the industry over the past 30 years or
so, and looks ahead to anticipate changes in the market that will
affect tourism in Scotland in future. It sets out a range of actions
needed to meet these challenges, focusing in particular on the
impact of information technology, on a marketing strategy, on
quality assurance, on raising skills and standards, and on the
infrastructure of public support for this important industry.
In particular, the strategy offers a number of specific
plans to develop the STB's on-line booking system "Ossian",
to make it fully operational for e-commerce from June 2000 with
specific targets for the level of electronic transactions and
with a commitment to develop it further in partnership with the
private sector.
The strategy includes specific targets for growth
in the number of visitors from key markets, both from the UK and
from overseas, recognising the role played by the British Tourist
Authority.
It concludes in favour of maintaining the voluntary
approach to quality assurance: the STB estimate that some 90%
of accommodation businesses are members of their voluntary quality
assurance scheme. Further improvements in standards will be achieved
by developing an advisory role to supplement the STB's quality
assurance scheme.
The report recognises the need to improve access,
including the need to co-operate with the UK Government and the
EU on matters outwith the competence of the devolved administration.
It focuses, however, on the scope for better information about
transport services within Scotland, with a commitment to make
this available electronically.
For skills and training, the SE will set up by April
2000 a new, industry-led Tourism Skills body, to promote greater
up-take of training.
Finally, the review addresses two concerns; funding
of the Area Tourist Boards and the role of the enterprise networks.
It proposes to consolidate the partnership approach between the
STB and local authorities, by establishing three-year budgeting
for the ATBs. The role of the enterprise networks will be subject
to review in the wider examination of the enterprise bodies.
Implementation of the review will be overseen by
a new group chaired by the Minister for Enterprise and Lifelong
Learning.
Copies of the report are enclosed for members of
your Committee.[6] As you
will see, the report recognises both the importance of this industry
to the Scottish economy, and the high standards that are achieved
by the best businesses in Scotland, which rank with the best internationally.
Even with the growth and improvement that has been achieved in
recent years, the report points the way forward to further improvements,
focusing in particular in exploiting information technology and
recognised Scottish strengths.
Naturally, this review does not address the recommendations
in areas now reserved to the UK Parliament. The Scottish Executive's
strategy document is primarily concerned with devolved matters.
Some of the issues referred to in the Committee's Report relate
to areas reserved to the UK Parliament (mainly relating to air
transport) and are therefore matters for the UK Government.
The Report's conclusions include reference to the
Committee's view that the number of tourists coming to Scotland
could be increased if Scotland had better direct air access with
overseas hub airports. The Government and the Scottish Executive
recognise that the availability of international air passenger
connections is likely to be beneficial for tourism and for business
development more generally. Both the Government and the Executive
would, therefore, seek to support and facilitate the development
of new or improved international passenger services. The development
of additional routes and new services is, however, a matter for
the commercial judgement of the operators. To achieve economic
viability operators will generally need to be able to generate
a reasonable level of year-round business use in addition to tourism
or leisure travel which tend to be more seasonal and command lower
fares.
The Committee may also be interested to note in this
connection that the Department of Environment, Transport and the
Regions will be undertaking a UK wide consultation exercise later
this year on the role of regional airports and their economic
contribution. The Scottish Airports and Air Services Study commissioned
by the Government in conjunction with the Scottish Executive will
provide an input to this consultation exercise.
Following the Committee's Report the Government has
taken further steps to review Air Passenger Duty (APD). A consultation
exercise was undertaken in November 1999 to seek views on the
merits of possible changes to the APD regime including exemption
from APD for flights from airports in the Highlands and Islands
and the application of a reduced rate of APD for low cost fares.
In his Budget statement, the Chancellor of the Exchequer announced
that a new, fairer structure of APD would be introduced from April
2001, at a lower cost of £5 for economy flights within the
European Economic Area, and with an exception from this duty for
flights from airports within the Scottish Highlands and Islands.
The Committee's Report refers to the practice adopted
by some airlines of showing airport Passenger Service Charges
as a separate element. The Department of the Environment, Transport
and the Regions have raised this matter with the air service operators
with a view to ensuring that passengers receive clear information
about the inclusive price of their journey.
In conclusion, may I say that the Government and
the Scottish Executive are grateful to your Committee for the
work undertaken in preparing your report on Tourism in Scotland.
Even after devolution, there remains a need to ensure effective
co-operation between the UK Government and Scottish Executive,
in the interests of maximising benefits from tourism in Scotland.
The framework provided by the Memorandum of Understanding and
Concordats published last October is intended to promote such
co-operation.
10 April 2000
6 A New Strategy for Scottish Tourism,
Scottish Executive, February 2000. Back
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