Treasury - Tenth Report
Here you can browse the report together with the Proceedings of the Committee. The published report was ordered by the House of Commons to be printed 26 October 1999.
CONTENTS
Terms of Reference
REPORT
Treasury Sub-committee remit and recent
inquiries about the VOA
The Valuation Office Agency
The 1995 Next Steps Review and the current
inquiry
The 1995 Next Steps Review
Criticism of the scale of the financial
efficiency improvements demanded
Problems in measuring valuation quality and
timeliness
Implementation of the Next Steps Review
Changes to the organisational structure
The development of Specialist Rating
Units
Restructuring and the effect on local knowledge
Staff issues: skills and morale
Performance against the headline Next Steps
targets
Financial efficiency and productivity
targets
Quality and timeliness targets
Does other evidence support the results
of the indicators?
Changes to the timeliness indicator for 1999/2000
The Agency's work following the Next Steps
Review changes
Timeliness of appeals: appeals outstanding
against the 1995 rating list
Flaws in the appeals process
Progress in completing the 2000 non-domestic
rating list
The policy context governing the VOA: the
2000 Next Steps Review and beyond
The VOA's ability to undertake non-statutory
work (the 1920 minute)
Policy framework of the VOA
Summary of principal conclusions and recommendations
PROCEEDINGS OF THE COMMITTEE RELATING TO
THE REPORT
LIST OF WITNESSES
LIST OF MEMORANDA INCLUDED IN THE MINUTES
OF EVIDENCE
LIST OF APPENDICES TO THE MINUTES OF EVIDENCE
LIST OF MEMORANDA REPORTED TO THE HOUSE BUT
NOT PRINTED
MINUTES OF EVIDENCE
APPENDICES TO THE MINUTES OF EVIDENCE
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