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House of Commons		 Session 1998-99
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Public Administration Committee Publications

Public Administration - Second Report

Here you can browse the report together with the Proceedings of the Committee. The published report was ordered by the House of Commons to be printed 27 April 1999.


CONTENTS

TERMS OF REFERENCE

LIST OF WITNESSES

SECOND REPORT
INTRODUCTION
THE WORK OF THE OFFICE
THE NHS COMPLAINTS PROCEDURE
FAMILY HEALTH SERVICES
CLINICAL GOVERNANCE AND THE ROLE OF THE OMBUDSMAN

PROCEEDINGS OF THE COMMITTEE RELATING TO THE REPORT

ANNEX

MINUTES OF EVIDENCE
     Tuesday 7 July 1998
     Tuesday 28 July 1998
     Tuesday 10 November 1998
     Tuesday 1 December 1998
     Tuesday 15 December 1998
     Tuesday 19 January 1999
     Tuesday 26 January 1999
     Tuesday 9 February 1999

 
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Prepared 11 May 1999