Examination of witnesses (Questions 120
- 141)
TUESDAY 20 APRIL 1999
THE RT
HON JACK
STRAW, MP, MR
PAUL PUGH
AND MR
ALAN UNDERWOOD
120. The National Audit Office report also noted
that the contractor transferred the financial risk to the supplier
but not the business risk. Do you agree with that analysis? Is
that right?
(Mr Straw) They are in a better position to judge
than I am.
121. Is that a mistake in the contract?
(Mr Straw) Yes. They are in a better position to judge
than I am and, as you know, what they said was that even when
the supplier was proposing to shoulder substantial risk the Department
should consider most carefully how to manage the residual risk,
which would remain with the client. There are a lot of lessons
to be learnt from the way this contract was developed, on both
sides, both on the IT supplier and in terms of the Government.
There are very substantial lessons which certainly the Home Office
is seeking to learn about the future management of large IT contracts
which by definition will involve private suppliers because the
Government is not, and should not be, in the business of either
manufacturing IT hardware or creating IT software. Whatever the
nature of the contractual arrangement, whether it is PFI or anything
else, we are going to be working in partnership, with a small
"p", with the private sector. There seems to be something
not fully satisfactory about the interface between Government
and IT suppliers, things go wrong. As the NAO has made clear,
I am afraid to say there are worse situations than the IND IT
contract in the public sector. An interesting synopsis of these
can be found in the Economist for this week.
122. It has been suggested that the actual group
charged with sorting out the current problems have been told that
they can bypass the contractual arrangements or "will not
be constrained by commercial and contractual issues". Is
that correct? Is that the position that you are in?
(Mr Straw) What I have asked is for people to work
co-operatively and swiftly to get over these problems. We cannot
unpick a contract that was signed three years ago, it was signed
and lays down obligations on both sides. What I have sought to
do, and what officials have sought to do, is to create a more
constructive partnership even though, by definition, it is a partnership
that is under pressure. Part of the inherent problem with contracts
like this is that the partnerships are fine when things are going
wrong but can come under considerable strain if things are not
going so well. We have had to try, to use Mr Underwood's phrase,
to secure a better equilibrium in this.
123. Lastly, can I ask you when you have people
in your surgery asking when things will be back to normal what
do you say, because I certainly would like to answer that question
myself.
(Mr Straw) I say "I blame the Home Secretary".
Mr Russell
124. We all do.
(Mr Straw) And my staff say "hear! hear!"
I do my best. I genuinely do not seek any better service from
IND, neither do I think that I get it. So far as my constituents
are concerned, they often get a shorter, quicker answer from me.
No minister makes decisions in respect of this question for their
constituents but I quite often say to people, "I am not even
going to ask Mr O'Brien to consider this case, I am afraid the
answer is no, the Deportation Order stays, and my best advice
to you is to go back voluntarily".
Mr Linton
125. In terms of the backlog and in terms of
the people who have been told specifically that they cannot get
an answer because of the backlog, how soon will they be dealt
with?
(Mr Straw) Those are the immigration cases. So far
as asylum cases are concerned, one of the problems we face, and
this was a point I was making to the Special Standing Committee,
with the asylum caseload is the applicant has an inherent interest
in delaying and the interest in efficiency is a public interest,
not in the interest of the applicant. The applicants do not mind
if things are strung out. As everybody knows, their legal advisers
and the immigration advisers often go to very great lengths to
ensure that things are strung out and that every possible loophole
is exploited that is there. That is why we are devoting such a
lot of attention to this Bill and tightening the procedures. On
immigration casework where you have got people who are lawfully
here who have not sought the benefit of the 51 Convention, they
have an interest in a swift and efficient service and we are trying
to restore that.
(Mr Underwood) The project team that the Home Secretary
has commissioned, part of its remit is to report on when we will
be back at pre-reorganisation levels and when we will have recovered
the additional backlog that the reorganisation has caused by June.
We are undertaking exceptional exercises in the more straightforward
categories of casework and on those in particular that are causing
a lot of difficulty for the business community we are undertaking
special exercises from this week. We have already instituted exercises
to deal with the backlog of work permit applications. We are getting
together teams of volunteers to go and attack particular categories
of work which at the moment are languishing. By means of that
we hope very much that there will be a feedback into the difficulties
we are having in dealing with general enquiries from the public.
If we can hit some of the straightforward uncomplicated and uncontentious
applications then that should ease the concerns of the public
and in turn ease our own difficulties.
Chairman
126. That may well be a subject which we shall
want to return to in the future in more detail. I see the Home
Secretary looking at his watch longingly.
(Mr Straw) I am in your hands but I was told on this
rare occasion this was going to be finished at 12.30 rather than
one o'clock.
Mr Russell: Do not believe everything you are
told.
Chairman: Were you? Not on my account. I do
not know where that has come from. I was aiming at one o'clock
myself.
Mr Corbett: It is a leak.
Chairman
127. Can you cope with one o'clock?
(Mr Straw) I have a secret assignation at one o'clock
when I am meeting the Liverpool Anti-Social Behaviour Unit in
Queen Anne's Gate. I can cope until one o'clock but if it is possible
for me to leave at about five to because there are large numbers
of people coming down from Liverpool and Liverpool Members of
Parliament. Or even earlier, at ten to.
128. I am sorry that you were misinformed, I
do not think it came from this side of the table but I may be
wrong. The accountability of the Security Service. We had an interesting
session with Mr David Bickford, a former legal adviser to the
Service, and one point which he made to us, which I have heard
from elsewhere within the Service, was that resistance to accountability
over the years has not come from the Service itself but from Whitehall.
Does that square with your understanding of events?
(Mr Straw) I cannot make comments on what happened
under previous administrations but certainly what I can say is
that since I became the Minister responsible for the Security
Service I have been struck by their willingness to embrace the
idea of proper accountability, obviously in the very special circumstances
in which they work where they have to work with great secrecy.
Your deduction may be accurate, Chairman, but I have got no information
to back it.
129. Is it still the case would you say?
(Mr Straw) Is it still the case? We work as a seamless
robe these days. I am not going to disclose what advice I have
received from officials, whether within the Security Service or
without, on this issue. What I would say to you is that decisions
about accountability, propositions about accountability, are made
by ministers and we are responsible for them.
Mr Russell
130. Home Secretary, on the changing circumstances
of activities in the intelligence services, it has been suggested
that perhaps a major focus in the future is going to be dealing
with international and organised crime, the revolution in communications
technology, with the cross-border information exchange agencies,
Europol and Interpol, having a greater role rather than a lesser
role in the future. How do you see the role of the intelligence
services, particularly the Security Service for which you are
responsible, developing in years to come?
(Mr Straw) I think a considerable proportion of the
work of the Security Service will continue to be, as it were,
in their traditional fields which are counter-espionage, terrorism,
security of the state, those areas. The proportion of the Security
Service's resources currently devoted to the investigation of
serious crime is relatively small. It may rise but obviously that
depends partly on the international situation, the Irish situation.
Their particular discrete skills are in the fields in which they
work. What has been the case, however, is that they have been
able to use some of those discrete skills of intelligence and
evidence gathering and analysis in support of the police and other
direct law enforcement agencies in the investigation of serious
crime and that has worked well. But that is very different from
saying that the security service ought to become another police
force, which is not a view which is taken either by the security
service, by the police service or by me.
131. But you see organised and international
crime and terrorism and those aspects growing but it will not
dominate?
(Mr Straw) Dealing with terrorism, both Irish and
international terrorism, is a significant part of the security
service and there will be a threat of international terrorism
of one kind or another for a very long period. Please God, the
threat of Irish terrorism reduces and that the Good Friday agreement
is implemented, but we will only be able to make that judgment
that it has held some time after the event. We certainly cannot
make that judgment in advance of the event and before the institutions
reach a steady and stable state. One point I would make about
organised and international crime is that colleagues here should
not think that there is a great divide between terrorism, on the
one hand, and organised and international crime, on the other.
A good deal of terrorism is financed by the product of international
and organised crime.
132. Moving on to the information technology
revolution, which I never do understand anyway, do you think there
needs to be a re-assessment of what can, and what needs to, remain
secret?
(Mr Straw) I do not think that is dictated by the
IT revolution itself. It is dictated by the requirements of the
services or the intelligence agencies and the need to keep things
secret, because if you are doing what the security services do,
which is using intrusive methods of surveillance, intercepts,
agent running, by definition if you tell people, particularly
the target, that you are doing it, the whole exercise becomes
nugatory and that is why it has to be kept secret.
133. But while things are more open than they
were ten or 20 years ago, do you think the process can be opened
up still further? Would the Freedom of Information Bill, for example,
be of help?
(Mr Straw) No, is the answer. As will be known, I
just happen to have by my side the White Paper and that makes
clear who the Freedom of Information Act will not cover (page
5): "We are clear that the Security Service, the Secret Intelligence
Service,"known to all as MI6"the Government
Communications Headquarters and the Special Forces (the SAS and
SBS) could not carry out their duties effectively in the interests
of the nation if their operations and activities were subject
to freedom of information legislation. These organisations, and
the information that they provide, will be excluded from the Act,
as will information about these organisations held by other public
authorities."
134. You have dealt with the second half of
my question. The first one was, do you think there is growth for
opening up?
(Mr Straw) We try to be more open and that is certainly
my instinct but it has to be consistent with the needs of these
agencies and the duties that are imposed upon them by Parliament,
and plainly at any particular point in the judgment, do you make
something public or do you not, you have to tilt the balance in
favour of not making it public if it is going to prejudice the
operation of these agencies.
135. Do you feel that more should be done to
allow the product of the intelligence operations to be used in
court?
(Mr Straw) We are examining that. This is the question
of the telephone surveillances?
136. Yes?
(Mr Straw) It is a very big and important issue to
which I am currently giving consideration with colleagues. At
the moment under the Interception of Communications Act the product
of intercept cannot be adduced in evidence in any court and there
are arguments on both sides amongst those who use the product
of intelligence of this kind as well as amongst the legal profession
about whether it would or would not be helpful to have this product
adducible. So we are looking at it.
137. Finally, Home Secretary, the Intelligence
and Security Committee, which, of course, is a statutory committee.
What do you say to the proposition that this Committee, because
its remit is purely to look at intelligence agencies, is unable
to bring a wider perspective to bear on all the issues that are
arising?
(Mr Straw) I think the ISC has worked better than
I anticipated. Certainly, as I think many colleagues around this
table will know, there was some anxiety when the ISC was established
that this would be a weak substitute for a select committee. I
certainly understand the argument for a select committee but my
own experience in going before the ISC is that it has been anything
but weak and it has to operate within a ring of secrecy, but it
is very thorough in its questioning. Certainly speaking for myself,
parliamentary colleagues on that Committee are extremely thorough
in what they ask and how they probe and they are also very thorough
in the way they question officials. It may be because there is
a ring of secrecy and because officials therefore cannot, as they
can justifiably and rightly in public appearances before a select
committee, use the term reasonably, "That's a matter for
ministers," that officials who appear before the ISC are
thoroughly questioned. I think the implication of your question
was, "What about the interface between what the agencies
do and what the ministers' responsibility for them is?" I
appear before the ISC certainly and I think that ministers responsible
for the agencies do. I do not think it is a huge problem.
Mr Winnick
138. When we had a debate not so long ago, Home
Secretary, on security matters, you will be aware, of course,
that some members of the Intelligence and Security Committee were
critical of the restrictions which are placed on them and which
they felt should be removed and it would in no way undermine the
security and safety of this island. What do you say about that?
(Mr Straw) I heard what they said and I was there
and I understand their point of view. I think we have to keep
these arrangements under review. They have changed markedly. I
remember in the 1980s we were told by ministers and the Prime
Minister virtually that the world would end if there was a committee
of parliamentarians overseeing the work of the intelligence agencies.
One has been established and within the terms of reference I happen
to think it is doing a good job. I do not think anybody thinks
that that is necessarily the arrangement that will stand for all
time.
139. It is interesting you say that because
I well remember the response to some of the debate which I initiated
on the subject and others, and, indeed, that is what ministers
said at the time, but could not that be taken a little further?
There are those who argue that having a select committee with
certain obvious restrictions because of the nature of the subject
would not undermine the security of the country and the critics
would be reminded what they were saying at the time, namely, now,
that a select committee is not necessary?
(Mr Straw) Yes, I think the balance of argument between
having a select committee and having the current arrangements
is in a slightly better area than whether a select committee per
se would undermine the security of the country. I have not
heard that argument advanced. It is about the practicalities of
it, about how you maintain the ring of secrecy, how you ensure
that the reports are edited to exclude material which would be
damaging to national security. The truth is that in practice any
select committee would have to operate in a very similar environment
to the current ISC. It would have to operate in secure premises,
which it certainly could not do in this corridor, and the staff
would have to be vetted. All of that would be the same. At the
moment, because the report is made to the Prime Minister and the
Prime Minister makes the report to Parliament, that is the mechanism
by which the reports are checked and edited for matters which
may be damaging to national security. I have to say that the editing
is minimal and certainly in the period I have been Home Secretary
there has been no attempt made by the Cabinet Office, who in practice
do the checking on behalf of ministers, to exclude anything that
is critical under the guise that it could be damaging. These are
all practical issues which need to be worked through.
140. When a two volume biography of you duly
appears about your life and times, apart from your other good
work would you like that biography to say, Home Secretary, "here
was a man who on becoming Home Secretary, or after a time as Home
Secretary, was bold enough to set up proper and adequate parliamentary
scrutiny of the Security Services"?
(Mr Straw) It may not be the only thing I would like
people to say. It is a seductive idea. The current Intelligence
and Security Committee was established by Parliament, it is part
of a statute, and it would have to be changed by Parliament.
141. You are the person to initiate it.
(Mr Straw) One of the people to initiate it.
Chairman: On that note, because it is undoubtedly
a matter to which we shall return, can I thank you, Home Secretary,
for coming along and staying with us for longer than you anticipated.
Thank you.
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