CHAPTER SIX: CONCLUSION
87. The century date change problem could, left uncorrected,
cause a broad spectrum of automated systems to operate inaccurately
or unpredictably. Although each failure in isolation is unlikely
to have a significant impact the consequences of widespread and
simultaneous failures could extend beyond technological fields
to affect the overall performance of the economy and society at
large. Substantial progress has already been made in correcting
systems and to prepare to manage the consequences of failures
but much remains to be done.
88. It is clear that many organisations responsible
for the provision of essential public services have recognised
the century date change problem and its wider implications and
have undertaken programmes designed to minimise its impact. Although
it is impossible to guarantee performance without degradation
or interruption, we are reasonably content that widespread failures
in key parts of the national infrastructure will be averted if
current Year 2000 programmes for compliance are continued through
to completion on time. However, we emphasise the need for integrated
contingency planning.
89. Most large corporations have extensive Year 2000
projects underway but we still have concerns about the level of
progress in some parts of the private sector, particularly in
SMEs. These must be addressed.
90. The Government's acceptance of the importance
and urgency of stimulating and enabling organisations in the private
sector to take effective precautionary measures to prepare for
the century date change has been matched by the commitment of
substantial sums of public money.
91. Progress in the public sector is significantly
behind the leaders in the private sector. Many public sector organisations,
including some parts of central Government, are already projecting
completion dates for readiness projects which are uncomfortably
close to the millennium itself and which expose them to the risk
of failures in systems before the century date change. Further
slippage in timetables cannot be countenanced.
92. There is an overwhelming need for a high-profile
campaign designed to educate organisations and the public on the
implications of the century date change and to equip them to take
effective remedial action. This would serve both to turn existing
high levels of awareness into action and to counteract alarmist
reporting.
93. There are two key elements to solving the Year
2000 problem. The first is information: information on best practice,
on whether products are compliant or not and on the levels of
progress that have already been made in specific organisations,
in particular sectors and across the nation. Open reporting is
essential and the Government, indeed the public sector as a whole,
should be leading by example. Central co-ordination and wide dissemination
of such information is essential if widespread duplication of
effort is to be avoided. The second is prioritisation. Efforts
to achieve millennium readiness must focus on critical systems.
Each organisation needs to make strategic decisions over which
systems are crucial to its survival. Similarly Government needs
to ensure that systems on which the public rely for essential
services, whether provided in the public or private sector, receive
priority.
94. There is potential for problems as a result of
systems failures caused by the century date change but, provided
concerted and well co-ordinated action is taken to build on the
progress already made, we believe that the UK can achieve an acceptable
level of millennium readiness and celebrate the millennium without
concerns about widespread disruption.
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