Previous SectionIndexHome Page


Mr. Rathbone: A couple of questions arise from the Minister's reply--which I much appreciated. He has certainly reassured me about what he would like to see happen, but it does not reassure me about the behaviour of the authorities. There have been long-drawn-out conversations between the East Sussex, Brighton and Hove authority and the West Sussex authority, which have reached a complete impasse. Based on my correspondence with the authorities, they have shown no sign in the past year of overcoming that impasse. Any additional guidelines that the Minister can provide would help. Any assistance that he can give to hospices, so that they can be on a more equal footing in their contractual arrangements, would also be appreciated.

The Minister mentioned the need to close the funding gap for the two authorities to bring them up to the national norm. Therefore--I did not anticipate that the debate

13 Nov 1996 : Column 319

would reach this conclusion--the problems of the St. Peter and St. James's hospice rest on the shoulders of the Minister.

Mr. Deputy Speaker (Mr. Michael Morris): Order. The hon. Gentleman knows that interventions should be used to intervene in the debate and not to make a second speech.

Mr. Rathbone: I agree absolutely, Mr. Deputy Speaker, and I stand admonished by your ruling. I was seeking clarification from the Minister on two extremely important points. I hope that he has taken them on board. He still has a moment in which to apply his mind to them.

Mr. Horam: First, I realise that the problem has been a matter of debate between the two authorities. As a result of the points made by my hon. Friend in this debate, and particularly because of the immediacy of the financial problems faced by the hospice, I shall ask the authorities to re-examine the matter, in conjunction with the hospice, to discover the exact financial problems.

Secondly, I can reassure my hon. Friend that we realise the funding problems faced by the authorities. We hope that there will be further progress in narrowing the gap between the authorities' current position and the norm in the announcement about health authority funding for the next financial year. That will mean increased real resources for the two health authorities to tackle the problem and will allow them to give the problem the priority that they would wish to accord it.

Mr. Deputy Speaker: Order. As the hon. Member for Islington, North (Mr. Corbyn) and the Minister are in the Chamber, we can begin the next debate early.

Hillingdon Hospital (Cleaners' Dispute)

12.57 pm

Mr. Jeremy Corbyn (Islington, North): Thank you very much, Mr. Deputy Speaker. I am pleased that we have an extra three minutes for the debate, because it is about a matter of great importance. I should say that I have corresponded with the hon. Member for Uxbridge (Sir M. Shersby) on the matter, and I am glad that he is in the Chamber today. In accordance with previous rulings from Madam Speaker, I sent him a note last night to confirm that I would be speaking in the debate.

I should also say that I am a member of Unison, which is the union involved in the dispute. I am a former official of Unison, and was supported by it in the most recent general election. I am very proud to be a member of Unison and to be involved with it.

The dispute has been going on for just over a year. A group of women and one man, who are cleaners at the Hillingdon hospital, have been trying to get back their jobs. They have stood outside the hospital in foul, wet weather and in fine, dry weather, suffering harassment, abuse and abominable behaviour by passers-by. They have also suffered at the hands of the obdurate management of a very large, wealthy and powerful company, known as Pall Mall Services.

The background to the dispute is that, in October 1994, Pall Mall, Healthcare Support Services won a contract to provide cleaning services at the Hillingdon hospital. It sent all staff a letter, on 3 October 1994, which stated:


Those were high hopes indeed.

One year later, a number of staff received a letter saying:


There is an entire story between those two letters. Pall Mall took over the cleaning of Hillingdon hospital and, in accordance with the law, maintained the staff under the conditions set out in the Transfer of Undertakings (Protection of Employees) Regulations 1981, and confirmed in writing that they would continue to be paid properly. Yet a very short time into the contract, Pall Mall

13 Nov 1996 : Column 321

did what it has tried to do in a number of hospitals--indeed, unfortunately, contract cleaners across the national health service too often try to do it--by introducing new pay and conditions, abolishing London weighting and forcing wage cuts of between £25 and £35 a week on people who were already receiving very low wages. The women concerned quite rightly said that they were not prepared to sign the new contracts of employment. They had been taken on in good faith by Pall Mall and had good faith in the company. Pall Mall broke that faith and tried to force the women to accept lower wages and worse working conditions, which is absolutely disgraceful.

Accordingly, Pall Mall took the opportunity to dismiss the cleaners. I have a list of some comparisons between the former terms and conditions and the new ones which shows, for example, that London weighting is no longer applicable, holidays are reduced, sick pay is likely to be reduced and basic wages are lowered. Indeed, the whole gamut of working conditions has been made considerably worse for the women employed at the hospital.

We must ask what is the Pall Mall group and why is it behaving in such a way. It is a very large organisation; it employs more than 10,000 people. Its turnover is more than £70 million a year. Its profits are more than £2 million a year. In 1994, it recorded a profit of £2.2 million, yet the giant organisation is built on sweat, low wages, poor working conditions and aggressive management techniques. The average pay of those in Pall Mall employment is not much more than £5,000 a year. Six Pall Mall directors pay themselves more than £300,000 a year. In other words, they consider themselves more valuable than 63 cleaners. That is the sort of organisation with which we are dealing.

Although the company was forced in 1994 to accept the TUPE regulations, it has not tried to adhere to them. Indeed, it has constantly harassed and lobbied the Government in its efforts to amend or renegotiate its way out of them because, when it wins a contract to take over cleaning in a hospital or any other place, it does not like to have to honour existing terms and conditions or take on the existing staff. It is not a model employer by any means. It has been found against in disputes on a number of occasions--most prominently and recently in a case of persistent sexual harassment against one woman employee, for which it had to pay out £10,000.

The purpose of today's debate is to bring to the attention of the House and--I hope--a much wider public what is going on in Hillingdon and many other hospitals. People who work for the NHS do so because they believe in it; they believe in universal health care. Some of the women at Hillingdon hospital have given 30 years' service to cleaning it. People might ask what is a cleaner. If one wants an efficient hospital that is properly run and managed, one needs managers, doctors, nurses and technicians, but one also needs catering staff, cleaners and maintenance workers. One needs people who are properly employed and treated in order to run a hospital.

The women concerned have given 30 years to ensuring that the hospital is a decent, clean and safe place to work. The huge, very profitable organisation of Pall Mall came along and took over the contract, probably realising fully that the price that it had offered for the takeover was unsustainable and that it would therefore cut the women's wages. In other words, it conned people in order to get the contract in the first place. It is abominable that the

13 Nov 1996 : Column 322

women were thrown out of their jobs as a result of the way in which Pall Mall behaved and are campaigning for their reinstatement. They are strongly supported by my union in the campaign.


Next Section

IndexHome Page